Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,693 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy the the rug runner we have had made for the hall , going for the wider width 80cm which covers the width nicely.”

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Posted 1 year ago

“Love my rug. Good quality and good price too. Delivered very quickly. Looks lovely in front of my patio doors.”

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Posted 1 year ago

“Product as described very happy.”

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Posted 1 year ago

“Excelent product fitted exactly, great quality”

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Posted 1 year ago

“Great! Quick delivery feels good quality”

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Posted 1 year ago

“Love my new hall runner it's exactly the same as the picture shown”

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Posted 1 year ago

“Absolutely love our new hall rug Perfect fit, easy hoover.”

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Posted 1 year ago

“Good quality carpet.”

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Posted 1 year ago

“Actual rods very good but they don't manufacturer these, the wood screws that came with them very cheap I'm a carpenter I know what I'm saying poor quality rusty as well poor quality”

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Posted 1 year ago

“Not as thick as I would of thought”

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Posted 1 year ago

“I am very happy with the rugs i have bought.”

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Posted 1 year ago

“Persian green stair runners were easy to self-install and look great with red oak stairs.”

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Posted 1 year ago

“Beautiful carpet runner soft amazing quality easy to fit perfect measurements arrived before delivery date and packed really well love it”

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Posted 1 year ago

“Little delivery delay as some items had to be made, very pleased with the rugs when they arrived. non-slip matting was better than nothing under the rugs to stop movement on carpet tiles. would buy from company again.”

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Posted 1 year ago

“Excellent quality runner received and efficiently delivered.”

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Posted 1 year ago

“not used the item yet, but nodoubt it will be as before good PS this isnot my first order with runrug. this review is for nonslip underlay.”

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Posted 1 year ago

“It's very handy being able to buy different lengths of sisal runner. I am delighted with the one I chose as it has really smartened up a rather dull little passage of the main landing in our house. Good quality, good price and fast delivery.”

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Posted 1 year ago

“It's beautiful and I just hope it stands up to wear and tear. My disappointment happened when I first ordered, there was a long waiting period--but I was okay with that. However, when it was time for it to be delivered (if memory serves), I emailed checking on dellivery date. It was then I was notified that it had to be ordered so it would take a couple more months. You need to check when I originally ordered, but if memory serves, it took around 6 months (more or less). I just hope the carpet's wear and tear works better than Runrug's personnel.”

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Posted 1 year ago

“Absolutely thrilled with hall runner. Excellent quality and efficient service will definitely buy again”

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Posted 1 year ago

“I took a chance and messaged on the off chance that you had the carpet i was after. The colour was discontinued but you had some pieces. I took a chance and bought those off cuts. Although ive not had them put down yet they are perfect. Thank you Runrug”

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Posted 1 year ago

Runrug is rated 4.7 based on 7,693 reviews