Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,291 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“Absolute beautiful runner, this is our second and well worth the price.”

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Posted 3 years ago

“All round,good product, prompt delivery.”

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Posted 3 years ago

“Ordered and delivered in 5 days great service highly reccomend”

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Posted 3 years ago

“Love my choice of stair runner, it is exactly as described, I also ordered the same style rug with underlay for the downstairs hallway, underlay certainly is non slip, ordered the upstairs hallway as well but had to cut this as we wanted it to be fitted carpet and not as a rug. This has also gone down extremely well.”

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Posted 3 years ago

“Rearranged delivery efficiently and runner perfect in colour and size. Thank you.”

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Posted 3 years ago

“Excellent quality for value and fast and smooth delivery really happy with the company definitely will shop again here”

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Posted 3 years ago

“First time I have used Runrug service very good and very good quality”

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Posted 3 years ago

“Decent quality looks smart- it took a while to flatten out when I took it out the wrapping otherwise a good product”

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Posted 3 years ago

“It came in record time. I haven’t had it installed on my stairs yet, so it’s hard to rate. I wish it was thicker but it was very reasonably priced.”

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Posted 3 years ago

“The item is excellent does what I wanted it for looks very nice , arrived when promised I would use this firm again when needed,”

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Posted 3 years ago

“Easy to order and although the rug was not in stock, they did keep me posted.”

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Posted 3 years ago

“I have now ordered 6 rugs from Runrug and have another 2 on order. This is an exceptional company. Very responsive to email contact. On this occassion I requested the rugs be cut to a certain length. This was done accurately with no delay in delivery. Setting up a new home. Will be ordering another 2 or 3 large rugs once work has progressed a bit more”

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Posted 3 years ago

“Great website, amazing choice of runners and delivery was amazing and early too! Highly recommend this company.”

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Posted 3 years ago

“A lovely runner for our office but it took a couple of weeks to settle as the runner is tightly rolled for delivery.”

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Posted 3 years ago

“Everything was as we hoped. Well done!”

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Posted 3 years ago

“For me is the best in Uk end of Very good to talk and to deal with Very fast delivery Very good quality”

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Posted 3 years ago

“No hassle ordering. Received in time allocated and in good condition. Looks great in our kitchen. I had been looking for a good long kitchen runner for awhile. Really pleased with purchase. Would recommend and would definitely purchase again. Thank you”

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Posted 3 years ago

“Absolutely Fantastic!!! Runner is excellent super quality.. Very very fast delivery..”

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Posted 3 years ago

“Our first time using Runrug and we couldn't be happier! Thrilled with the hall runner, an amazing price and fast delivery. We'll be back for another one, such a choice of sizes. Delighted, thank you.”

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Posted 3 years ago

“Great website and service!”

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Posted 3 years ago

Runrug is rated 4.7 based on 8,291 reviews