Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,936 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

282

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website,easy to order,delivery and packaging excellent,so pleased with the product,thank you”

Helpful Report

Posted 5 months ago

Thank you so much for your fantastic 5-star review, Valerie! We’re delighted to hear that you found our website easy to navigate and that your delivery experience was top-notch. It’s wonderful to know you’re pleased with your product. Your satisfaction is our priority, and we truly appreciate your kind words. If you ever need further assistance, feel free to reach out. Enjoy your new addition!

Posted 5 months ago

“verry good carpets and deliverry”

Helpful Report

Posted 5 months ago

Thank you for your awesome 5-star review, Christopher! We're so glad to hear that you are happy with your carpets and delivery. Your satisfaction is what drives us, and we appreciate your feedback immensely. If you need anything else or have any questions, just let us know. Enjoy your new carpets!

Posted 5 months ago

“Great choice and prices”

Helpful Report

Posted 5 months ago

Thank you so much for your amazing 5-star review, Ian! We're thrilled to hear that you found a great choice and prices with us. Your feedback is always appreciated, and we can't wait to assist you again in the future. If you have any questions or need help, just reach out! Enjoy your shopping experience!

Posted 5 months ago

“I am very happy with my new runner. The colors are brilliantly vibrant and look just like the photos on line. Also, the runner is nice and thick and feels wonderful underfoot. I recommend this company highly and would buy from them again.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful 5-star review, Carol! We're overjoyed to hear that you're happy with your new runner and that the colors and thickness exceeded your expectations. Your kind recommendation truly means the world to us. If you ever need anything else, don’t hesitate to reach out. Enjoy your beautiful runner!

Posted 5 months ago

“The rugs we have purchased are excellent quality. We also recived them in good order and in a short time frame.”

Helpful Report

Posted 5 months ago

Thank you for your fantastic 5-star review, Ashley! We're thrilled to hear that you found the quality of our rugs to be excellent and that they arrived promptly and in perfect condition. Your satisfaction is our priority, and we truly appreciate your feedback. If you ever need anything else, feel free to get in touch. Enjoy your beautiful rugs!

Posted 5 months ago

“The product arrived quickly and was exactly as advertised on the website. The rug is thin but nice quality and non slip. Very pleased- thank you”

Helpful Report

Posted 5 months ago

Thank you so much for your lovely 5-star review, Liz! We're delighted to hear that your rug arrived quickly and met your expectations. It's great to know you appreciate the quality and non-slip feature! Your feedback is invaluable to us, and we're here to help if you need anything else in the future. Enjoy your new rug!

Posted 5 months ago

“Exactly as described. Really nice quality. Delivered on time.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful 5-star review, Jackie! We're delighted to hear that your experience was exactly as described and that you found the quality to be really nice. Timely delivery is important to us, so it's great to see that reflected in your feedback. If you need anything else in the future, just let us know. Enjoy your new purchase!

Posted 5 months ago

“Love the quality of the rug and the pattern fits in so well.”

Helpful Report

Posted 5 months ago

Thank you for your fantastic 5-star review! We're so glad to hear that you love the quality of your rug and that the pattern fits perfectly in your space. Your satisfaction is incredibly important to us. If you have any questions or need assistance, we're here to help. Enjoy your beautiful new rug!

Posted 5 months ago

“Perfect fit.perfect colour,first class delivery..will use again without hesitation.”

Helpful Report

Posted 5 months ago

Thank you so much for your fantastic 5-star review, Alan! We're delighted to hear that the fit and color of your rug are perfect and that you experienced first-class delivery. Your support means a lot to us, and we can't wait to welcome you back for your next order. If you need anything in the future, just let us know!

Posted 5 months ago

“Beautiful rug with great coverage and colors. Quality is excellent. Perfect rug runner for our hallway. If you are looking for a carpet off exceptional quality and value, Runrug is the company for you to visit.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful 5-star review! We're so pleased to hear that you're enjoying the beautiful colors and excellent quality of your rug runner. It's fantastic that it fits perfectly in your hallway. Your recommendation means the world to us! If you need any assistance in the future, feel free to reach out. Enjoy your stunning new addition!

Posted 5 months ago

“We ordered 3 rugs for our hallways and they are really very nice and great quality - very happy Thnakyou”

Helpful Report

Posted 5 months ago

Thank you so much for your glowing 5-star review, Paul! We're thrilled to hear that you're very happy with the rugs and that you find them to be of great quality. Your satisfaction is our priority, and it's wonderful to know that our products have met your expectations. If you need anything else or have any questions, don’t hesitate to reach out. Enjoy your beautiful hallways!

Posted 5 months ago

“Great service and products”

Helpful Report

Posted 5 months ago

Thank you for your amazing 5-star review, Christopher! We're thrilled to hear that you had a great experience with our service and products. Your satisfaction is what we strive for, and it's wonderful to know we met your expectations. If there's anything else we can help you with in the future, don't hesitate to reach out. Enjoy your new rug!

Posted 5 months ago

“Very good. Rug arrived very quickly and is of really good quality. It streches from our front door mat along the hallway to the kitchen door. Very pleased with everything.”

Helpful Report

Posted 5 months ago

Thank you for your amazing 5-star review, Anthony! We're thrilled to hear that your rug arrived quickly and met your expectations for quality. It's great to know that it fits perfectly from your front door mat through to the kitchen door. Your satisfaction is so important to us. If you need anything else, just let us know. Enjoy your lovely new rug!

Posted 5 months ago

“We just finished installing our stair runner, it looks fantastic. This project is not an easy one to do, my advice is to take your time, it will pay off at the end. Final trim being added tomorrow.”

Runrug 5 star review on 14th November 2024

Helpful Report

Posted 5 months ago

Thank you for your amazing 5-star review, Susan! We're thrilled to hear that your stair runner installation went well and looks fantastic. We completely agree that taking your time on projects like this definitely pays off. If you have any questions or need further assistance as you finish up, don’t hesitate to reach out. Enjoy the final touches!

Posted 5 months ago

“Absolutely love our new stair runner. Lovely quality and easy to lay. Couldn't reccomend enough. Thank you Rugrun 😊”

Helpful Report

Posted 5 months ago

Thank you so much for your wonderful 5-star review, Caroline! We're thrilled to hear that you're loving your new stair runner and found it easy to lay. Your recommendation means the world to us! If you ever need any assistance or have questions in the future, just give us a shout. Enjoy your beautiful new addition! 😊

Posted 5 months ago

“Excellent value for money and good quality. Delivery times very good too.”

Helpful Report

Posted 5 months ago

Thank you for your excellent 5-star review, Karen! We're so pleased to hear that you found our products to be a great value and of good quality. It's also fantastic to know that you were happy with the delivery times. Your support means a lot to us, and if you need any assistance or have questions in the future, just let us know. Enjoy your purchase!

Posted 5 months ago

“Only company I can find that can do any length of hall runner .”

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Posted 5 months ago

Thank you for your fantastic 5-star review, Pat! We're delighted to hear that you appreciate the flexibility we offer with our hall runners. It's great to know that finding the right length is important to you, and we're here to help with any custom needs you may have. If you have any questions or need assistance, feel free to reach out. Enjoy your runner!

Posted 5 months ago

“I love my new rugs”

Runrug 5 star review on 13th November 2024

Helpful Report

Posted 6 months ago

Thank you for your wonderful 5-star review, Alice! We're so glad to hear that you're loving your new rugs. Your satisfaction means the world to us! If you have any questions or need anything else, don't hesitate to reach out. Enjoy your beautiful new additions!

Posted 5 months ago

“Great quality hall runner. I love the terracotta colour. The service has been excellent and my runner arrived very quickly. I will certainly go back to Runrug when I need any other floor coverings.”

Helpful Report

Posted 6 months ago

Thank you for your amazing 5-star review, Frances! We’re thrilled to hear that you love the quality and the terracotta color of your hall runner. It’s wonderful to know that our service met your expectations and that your runner arrived quickly. We truly appreciate your support and look forward to helping you with any future floor covering needs. Enjoy your purchase!

Posted 5 months ago

“Great company to deal with. The Quality of the rug far exceeded my expectations. Great value for money with really fast dispatch and delivery time. Very impressed customer.”

Helpful Report

Posted 6 months ago

Thank you for your fantastic 5-star review, Lowe! We're thrilled to hear that our rug surpassed your expectations and that you found great value in it. It's wonderful to know that you were impressed with our fast dispatch and delivery times as well. Your feedback inspires us to keep delivering quality products and service. If you ever need assistance in the future, just let us know. Enjoy your new rug!

Posted 5 months ago

Runrug is rated 4.8 based on 6,936 reviews