Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.75

4.8 Rating 1,043 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 1,043 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 25th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery even though the bucket wasn’t in stock, looks like a good product”

Helpful Report

Posted 2 days ago

Hi Jason, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the buckets and the speed in which we deliver. If you have any other requirements, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 days ago

“Couldn't have done better 👏”

Helpful Report

Posted 4 days ago

Hi Roger, thanks for taking the time to leave us a review. I am pleased you feel there wasn't anything we could improve on, we always try to offer the best service to all customers on every interaction. If you need anything else please do let me know. Kind regards, Claire - Customer Service Manager

Posted 3 days ago

“Staff were really nice on the phone great knowlage of stock levels Bucket was delivered the next day well wrapped on a pallet Very happy with everything”

Helpful Report

Posted 5 days ago

Hi Anonymous, thank you to taking the time to leave us a review. I am pleased to hear you are happy with the service and knowledge we offer our customers, we are always trying to improve our service to ensure all customers get the best we can offer. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 days ago

“Fits and strongly made a great riddle bucket, fast next day delivery was perfect tracking needs some work, as it still said delivery date to be confirmed 2 days after delivery 🤣”

Helpful Report

Posted 5 days ago

Hi Luke, thanks for taking the time to leave us a review. I am pleased you are happy with the quality of products we provide and the speed in which we can deliver. I will flag the tracking issues to the courier to see if there are improvements we can make to ensure this part of the experience meets the customers requirements. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 days ago

“Great service and very quick delivery would highly recommend.”

Helpful Report

Posted 5 days ago

Hi Steve, thanks for taking the time to leave us a review. I am pleased to hear you are happy with the customer service we provide and how quick we can deliver. We always try to offer the best level of serviced to all customers so i am pleased you felt you received this. If you need anything else please do let us know. Kind regards, Claire - Customer Service Manager

Posted 3 days ago

“New bucket ordered and delivered as promised. Excellent quality.”

Helpful Report

Posted 6 days ago

Hi John, thank you for taking the time to leave us a review. I am pleased you are happy with quality of bucket and speed in which we can deliver. If you have any other requirements, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 days ago

“Purchased a mini digger that come with rhinox buckets, is first time personally ordering and dantastic customer service.very quick with communicating and sorting out issues. Looking forward to recieving new bucket tomorrow. If its the same quality of the buckets that come with my digger its well worth the price for such a high quality bucket.”

Helpful Report

Posted 1 week ago

Hi Andrew, thank you for taking the time to leave us a review. We are pleased you have found your experience using us so far to be positive and if we can help with anything else, please let us know and we will be happy to help! We look forward to assisting you again in the future. Many thanks, Michaela Internal accounts

Posted 1 week ago

“Very well made Rake Riddle Bucket, Able to go straight to work Thanks”

Helpful Report

Posted 1 week ago

Hi Derek, thank you for taking the time to leave us a review. We are so pleased to hear you are happy with the quality of the bucket and we look forward to assisting you again in the future. kind regards Michaela Internal accounts

Posted 1 week ago

“Slightly confusing, that if you put your digger make and model in, the bucket blades won't actually fit you digger bucket,only Rhinox buckets. However Rhinox understood this and are sorting the collection out and refund.”

Helpful Report

Posted 1 week ago

Thankyou Xanthe for leaving us a review. We are sorry for any confusion but are happy we could resolve this for you. We hope we can help you with more attachments in the future. Kind regards, Michaela Internal Accounts

Posted 1 week ago

“Fast service”

Helpful Report

Posted 2 weeks ago

Hi Colin, thank you for taking the time to leave us a review. Speed is one of our core values as we understand machine down time can cost money, so we always try to deliver as quickly as possible and we aim to deliver fast efficient service. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“I spoke to someone over the phone to make sure the attachment would fit. I then purcashed it online friday afternoon and it was at my door monday morning. Great service all round.”

Helpful Report

Posted 2 weeks ago

Hi Will, thank you for taking the time to leave us a review. I am pleased you are happy with the service we provide over the phone as we do try and offer the best service and ensure our staff have the knowledge to deal with all enquiries. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Rhino always the best, good communication, fast delivery. Amazing experience with them”

Helpful Report

Posted 2 weeks ago

Hi Kev, thank you for taking the time to leave us a review. I am pleased you are happy with the customer service we offer and speed in which we can deliver. We always strive to give the best service to every customer so i am pleased you would call your experience amazing. If you need anything else please get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Delayed delivery”

Helpful Report

Posted 2 weeks ago

Hi Stephen, thank you for taking the time to leave us a review. I am sorry if your delivery was delayed, we have had some building work on site making improvements however this has delayed some shipments, which i can only apologise for, it isn't our usual level of service and we are trying our hardest to catch up. I do hope this doesn't put you off using us again. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Very easy and fast transaction. Delivered in no time at all and very reasobly priced.”

Helpful Report

Posted 3 weeks ago

Hi David, thank you for taking the time to leave us a review. I am pleased you are happy with the speed in which we deliver and prices that we sell our products for. We do pride ourselves on the strength and quality of our products and the service we provide. If you have any other requirements please let us know. Kind regards, Claire - Customer Service Manager

Posted 3 weeks ago

“Amazing company to deal with. Quality product too”

Helpful Report

Posted 3 weeks ago

Hi Thomas, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the buckets we provide and the customer service we offer. We always strive to deliver the best service to every customer so i am pleased you felt you received this. If you have any other requirements, please get in touch! Kind regards, Claire - Customer Service Manager

Posted 3 weeks ago

“Class service”

Helpful Report

Posted 3 weeks ago

Hi Anonymous, thank you for taking the time to leave us a review. I am happy you are pleased with the level of service we provide to our customers as we do try on every interaction to offer the best service we can. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 weeks ago

“Very helpful in finding the right sized bucket i needed for my digger. Also delivery was very quick. Thanks Rhinox”

Helpful Report

Posted 3 weeks ago

Hi Liam, thank you for taking the time to leave us a review, I am pleased to hear you has such a positive experience buying with us. If you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 weeks ago

“First class! Ordered and arrived in 2 days! Land rake fitted perfectly and has done a power of work already! Excellent communication from sales team as well! Thanks again!”

Helpful Report

Posted 3 weeks ago

Hi William, thank you for taking the time to leave us such a nice review. I am pleased you are happy with the customer service we offer as we always try and put the customer at the heart of everything we do. If you have any other requirements please get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 weeks ago

“I've used rhinox for a number of years now and nothing is any trouble and quick delivery”

Helpful Report

Posted 3 weeks ago

Hi Neil, thank you for taking the time to leave us a review. I am pleased that you are happy with the service we provide and the speed in our deliveries. As a repeat customer I am pleased that we continue to deliver good service that keeps you coming back to us. If you need anything else, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 3 weeks ago

“Don't like being spammed by text message”

Helpful Report

Posted 3 weeks ago

Hi Daniel, thank you for taking the time to leave us a review. I am sorry if you have received a lot of text messages from us, we usually only send them from our courier with delivery information. I will raise this with IT to see if you have received anything else and also take the feedback on board if we need to make any changes to the services we provide. Kind regards, Claire - Customer Service Manager

Posted 3 weeks ago

Rhinox Group Ltd is rated 4.8 based on 1,043 reviews