Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.75

4.8 Rating 958 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 958 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The young girl I spoke to Michelle was very helpful and very accommodating. If I rang up to buy more stuff I would ask to speak to the same young lady.”

Helpful Report

Posted 1 week ago

Hello Anonymous, thank you for taking the time to leave us a review, i am pleased you were happy with the customer we provide as we always strive to put the customer at the heart of everything we do. If you need anything please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“Delivered when they said very please driver nice and polite”

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Posted 1 week ago

Hi Julie, thanks for taking the time to leave us a review, i am pleased you are happy with the service we provide as we do strive to deliver great service to every customer. If you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“Top class 👍”

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Posted 1 week ago

Hi Colin, thank you for taking the time to leave us a review, i am pleased you are happy with the service we provide and products we sell. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“When I receive the bucket, two of the prongs were bent and some rust, but the service was good, thank you”

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Posted 1 week ago

Hi Mark, thank you for taking the time to leave us a review, i am sorry if the bucket arrived to you damaged, we will get in touch to discuss this further with you to resolve the issue. If you need anything else please do get in touch. Kind regards Claire - Customer Service Manager

Posted 1 week ago

“Item arrives in 2 days so I am very pleased with that response to my order. I cannot rate the product as yet as I am busy buidling an ark!”

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Posted 1 week ago

“Great company to deal with, straight forward ordering , good web site that works. A pleasure to talk to and do what they say! Oh and great products too!”

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Posted 3 weeks ago

Hi Robert, thank you for taking the time to leave us a review, I am pleased you are happy with the products provided and the service we provided, if you need anything else please do get in touch. Kind regards, Claire-Customer Service Manager

Posted 1 week ago

“Very quick service and quality item great customer service”

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Posted 3 weeks ago

Hi Gary, thank you for taking the time to leave us a review. We are pleased you had such a positive experience buying from us and we look forward to assisting you again in the future. kind regards, Michaela - Internal accounts

Posted 3 weeks ago

“Rhinox was absolutely spot on and the product is quality will definitely by from them again, but only problem was haulage was poor very hard work”

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Posted 4 weeks ago

Hi Edward, thank you for taking the time to leave us a review, We are sorry to hear that the third party courier service was an issue for you, if there is anything we can help with on this please let us know. We look forward to assisting you again in the future. kind regards, Michaela - Internal accounts

Posted 3 weeks ago

“To quote the website directly; “ Supplied complete with the necessary hydraulics to fit straight onto your mini digger.” However my tilt bucket arrived with 3/4 inch couplers and my machine had 1/2 inch. This means I’ve got to modify the hoses and buy more couplers. I think if you pick the model of your excavator it should come ready to use. Not me faff around modifying it. Customer service were very helpful in fairness but doesn’t change I have to sort this now before using my attachment.”

Helpful Report

Posted 4 weeks ago

Hi Benjamin, thank you for taking the time to leave us a quote. We are sorry for the fitment issues you have had with the bucket and have fed this back to our team to review and look at how best we can resolve this going forward. We hope we can assist you again in the future. kind regards, Michaela- Internal Accounts

Posted 3 weeks ago

“very satisfied with pruduct and service”

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Posted 4 weeks ago

Hi Norris, thanks for taking the time to leave us a review. I am pleased you are happy with service and products we provide. If you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 4 weeks ago

“Quick to action queries raised”

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Posted 1 month ago

Hi Anonymous, thank you for taking the time to leave us a review. I am pleased you feel we act quickly on any issues raised, we always try and put the customer at the heart of everything we do so it is nice to read you feel we resolve queries well. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Great product great communication Great delivery thanks”

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Posted 1 month ago

Hi Anonymous, thank you for taking the time to leave us a review, I am please you are happy with the speed in which we deliver our products and the customer service we provide our customers. If you need anything else, please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Great products fantastic quality and very good service very good and helpful to deal with and I think the best buckets on the market.”

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Posted 1 month ago

Hi Richard, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the products we provide and the customer service we offer our customers. If you need anything else please don't hesitate to get in touch with us. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“I was very happy with the help i received I Was call, after leaving a watts app message Being unable to find the part i wonted The lady find it and arrange shipment Many thanks Justin”

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Posted 1 month ago

Hi Justin, thank you for taking the time to leave us a review. It is nice to hear you are happy with the customer service we provided, we always strive to put the customer first so it is nice to receive the positive feedback. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Great 👍 job Rhinox, Thank you from Corfu Greece 🇬🇷”

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Posted 1 month ago

Hi Alexandros, thank you for taking the time to leave us a review, i am pleased you are happy with the products and service we provide. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Excellent service. Would highly recommend”

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Posted 1 month ago

Hi James, Thank you for taking the time to leave us a review. We are pleased to hear you had a great experience using us and we look forward to assisting you again in the future. kind regards, Michaela- Internal accounts manager

Posted 1 month ago

“I ordered first time with this company, a bucket for our digger. Delivered 2 days later ! Great firm top notch 👍”

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Posted 1 month ago

Hi Martin, thank you for the taking the time to leave us a review. I am pleased you are happy with the products and delivery. if you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Hope product is better than delivery service”

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Posted 1 month ago

Hi Allan, I'm sorry you felt the delivery was not what you expected, we have spoken with our 3rd party courier on this to help improve the service going forward. Due to the time of year there has been a lot of freight going through their system which has caused some delays. We hope the bucket does live up to expectations and we hope the courier service won't put you off using us again. If we can assist with anything else, please do get in touch and we will be happy to help! Kindest regards, Michaela Internal Accounts Manager

Posted 1 month ago

“Very pleased with it”

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Posted 1 month ago

Hi Dean, thank you for taking the time to leave us a review. I am pleased you are happy with the product you purchased, if you have any other requirements please get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“I ordered a grading beam which took about 2 months to come which turned into a grading bucket which is completely different, and it doesn't even fit my machine.”

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Posted 1 month ago

Hi Anonymous, thanks for taking the time to leave us a review. Our customer service team have reached out to you to rectify this asap for you, please accept our apologies on this. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

Rhinox Group Ltd is rated 4.8 based on 958 reviews