Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.76

4.8 Rating 879 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 879 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“700mm deep Rhinox 75mm wide narrow digging bucket for u17 Kubota.... brought the narrow bucket finger to dig across a tarmac rd & through a hedge.... it worked perfectly & is a good tool to have!... it's a bit quicker to use & dose reduce the amount of soil that's coming out by half.... 63mm ducting goes in easily... the best thing about it was that traffic can still cross the road with no metal plates needed & then carry on working.... Wish I could of brought this 30yrs ago!...”

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Posted 2 days ago

“Excellent service from start to finish highly recommend”

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Posted 5 days ago

Hi Jan, thank you for taking the time to leave us a review. I am pleased you feel you received excellent service as we are always looking for ways we can improve our customer experience. If there is anything else you need, please don't hesitate to get in touch. Kind regards,

Posted 5 days ago

“Ordered midday online and arrived next day. Plenty of metal everywhere it needs it, you don’t look anywhere on the bucket and think it’s lacking strength. Unless you’re really abusing it and not using as intended, you won’t bend the tines, there’s plenty of bracing and they’re a good thickness. First job for it was to pull high areas off a garden and drag the material to low spots. Probably around 20t of soil raked up, moved and nicely levelled giving a good tilth for seeding, all with this bucket. Infinitely better than the grading bucket for the job. Was especially useful for dealing with a lot of rubble in the soil as it lifts the lumps out of the soil and a few shakes of the bucket separates them out. Will be useful for levelling gravel and stone upto 2” too. Should’ve got one years ago!”

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Posted 6 days ago

Hello, thank you for taking the time to leave a review. It is nice to hear the bucket is doing the jobs it should do and is strong and durable during the process. If there's anything else you need, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 5 days ago

“Brilliant service, almost arrived before I'd ordered it 😀 👍. Good quality and fits a treat. Highly recommended”

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Posted 1 week ago

Hi Paul, thanks for taking the time to leave us a review, I am pleased to hear you had such a positive experience buying from us. If you need anything else please do let me know. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“Very helpful”

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Posted 1 week ago

Hi Leo, thanks for taking the time to leave us a review. It is much appreciated after a couple of issues you faced with the order, i am glad we could resolve these for you. If you need anything else, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“Great customer service for any enquiries. I orders the buckets at 3.30pm and the pallet arrived at about 10am, now that’s what you call Next day delivery! I really appreciated the many videos Rhinox have put on their youtube channel as it greatly help with the selection of the ridler/rake bucket and the type of quick hitch model I chose. The videos on the easy way to attach the quick hitch and shim it was useful and the easy way on how to remove a buckets bearings & put in the new ones was great. Attached to the pallet strap was a hard envelope with a pack of Haribo sweets inside, a nice touch, much appreciated by my son & myself,”

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Posted 2 weeks ago

Hi Stephen, thank you for taking the time to leave us a review we are always looking for ways to improve our service. Thank you for the lovely comments regarding our videos we do try and put the customer first when making these to ensure we answer any questions the customer may have. I am glad you enjoyed the sweets, just a small gesture of thanks to our customers. If you need anything else, please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“Great service you can rely on, competitive prices, next day delivery, and they have always had the digger attachments/parts I needed in stock. I can't fault Rhinox”

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Posted 2 weeks ago

Hi Gordon, thank you for taking the time to leave us a review. I am pleased that as a returning customer customer you eel our service/products and prices are competitive. If there is anything else you need, please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“Absolutely fantastic good quality product, the girls I spoke to answered any queries I had. You are a very professional company. I'm only a small operator with 1 small machine and when I require any other buckets you will be the first company I will contact. Thanks very much David Loades”

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Posted 2 weeks ago

Hi David, thank you for taking the time to leave us a review. It is always nice to get feedback from our customers as we are always looking for ways we can improve our service and it is equally as nice to hear you are happy with the quality of the products we provide. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Extremely quick delivery which was important, many thanks.”

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Posted 3 weeks ago

Hi Ian, thanks for taking the time to leave us a review. I am pleased the items ordered were delivered in a timely manner and that you were happy with the service provided. If there is anything else you need, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“All delivered on time. Like the bucket. Thank you.”

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Posted 3 weeks ago

Hello Anonymous, thank you for taking the time to leave us a review. I am please your goods were delivered on time and you are happy with the quality of the bucket. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 weeks ago

“Great service Very helpful over the phone Nice quality buckets A++ all the way 👍”

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Posted 3 weeks ago

Hi Peter, thank you so much for taking the time to leave us a 5 star review. It is always nice to hear you were pleased with the service we offer as we are always trying to improve the customer experience and pride ourselves on the quality of the products we provide. If there is anything else you need please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 weeks ago

“great product and excellent delivery service and speed”

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Posted 4 weeks ago

Hi Ged, thanks for taking the time to leave us a review. I am pleased you are happy with the quality of products we offer and the speed in which we can deliver. We always welcome any feedback as we are striving to improve our service we offer so again thanks for taking the time to leave us a review. If there is anything else you need, don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 4 weeks ago

“Very good service very easy to deal with Thank you.”

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Posted 4 weeks ago

Hi SA Morgan, thank you for taking the time to leave us a review. we always welcome feedback as we always want to improve our services, so its nice to hear that you found it easy to deal with us. If there is anything else you need, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 4 weeks ago

“Brilliant in every way. I will definitely be using Rhinox again. The quality is amazing. Thank you”

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Posted 1 month ago

Hi Adam, thank you for taking the time to leave us a review, it is always nice to get feedback form our customers so we can improve our service.. I am pleased to hear you are happy with the quality of the bucket we do stand by the quality and strength of our products. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 4 weeks ago

“I rang you to confirm my bucket would arrive on Friday the 25th to be told it would arrive on the Thursday 24th. I rang you Thursday to ask where my bucket is to be told Monday the 28th the lady then rang me back to say it would be delivered Tuesday. It’s now Tuesday and no bucket. Absolute mess of a system. If I didn’t ring you I wouldn’t know what was going on . I’ve now received a tracking link that doesn’t work. Where’s my bucket?”

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Posted 1 month ago

Hi Dan, thank you for taking the time to leave us a review. I can only apologize for the delay in your order and agree the dates changing isn't ideal, usually when there are delays we ring all the customers to inform them of the delay so i apologize if this wasn't the case. If you can provide your order number so we can track this for you or your number so we can ring and sort this out for you that would be great. Kind regards, Claire -Customer Service Manager

Posted 1 month ago

“As ordered and exactly on time”

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Posted 1 month ago

Hi Garry, thanks for taking the time to leave us a review. I am pleased you are happy with the product and the speed in which we deliver. we are always looking for ways to improve our service so take any feedback on board. If there is anything else you need, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Very fast delivery, great selection and price, could not be better pleased.”

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Posted 1 month ago

Hi Sean, thanks for taking the time to leave us a review. I am happy to hear that you are pleased with the quality of the products, price and the speed in which we deliver. If you require anything else please don't hesitate get in touch. Kind regards, Claire -Customer Service Manager

Posted 1 month ago

“Seamless from placing order to prompt next day delivery. Looks robust and can’t wait to put it through its paces. Thank you 🙏”

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Posted 1 month ago

Good afternoon, thank you for taking the time to leave us a review. It is nice to hear that you are happy with the quality of the products and the speed in which we can deliver them. If there's anything else you need, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Excellent product and service 👍👍👍”

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Posted 1 month ago

Hi Tim, thank you for taking the time to leave us a review, i am please to hear you are happy with the quality of products and service we provide. If there is anything else you need, please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“we have purchased a few times from rhinox group like bucket for mini digger two quick hitch for both of are mini diggers ,bush kits ,pins etc. always a excellent service with delivery and quality of product they rhinox are go to people for are machinery equipment”

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Posted 1 month ago

Hello Red rock Property, thank you for taking the time to leave us a review. It is nice to hear that as a returning customer you fins our service and products excellent. If you need anything else please do let us know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

Rhinox Group Ltd is rated 4.8 based on 879 reviews