Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.75

4.8 Rating 982 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 982 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 13th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing.”

Helpful Report

Posted 1 day ago

Hi Anonymous, thank you for taking the time to leave us a review. I am pleased you are happy with everything we offer our customers. If you need anything else please let us know. Kind regards, Claire - Customer Service Manager

Posted 1 day ago

“Product arrived as advertised.. But I had to wait longer than I should in my opinion.. They took the money before sending me a message to say they didn't have it in stock.. I would of bought else were had they not taken the money”

Helpful Report

Posted 6 days ago

Hi Brendan, thank you for taking the time to leave us a review. I am sorry you had to wait longer than you expected on your order. We always try and communicate to our customers while we are awaiting freight on any delays we face whilst the goods are on the way to us. I can only apologise for the delays faced on your order, i do hope it doesn't put you off ordering from us again. Kind regards, Claire - Customer service manager

Posted 6 days ago

“Hi thumbs up for your amazing office person Michaela has all the skills, sorted out my transport to Western Australia for the quick hitch . Transaction was super organized and highly professional. Great work . Regards John”

Helpful Report

Posted 1 week ago

Hi John, thank you for taking the time to leave us a review. I am pleased you feel you received good customer service, we always try to put the customer at the heart of everything we do and I am glad the great service runs to all our customers including those in Australia. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“Easy to order and quick delivery”

Helpful Report

Posted 1 week ago

Hi Stuart, thank you for taking the time to leave us a review, I am pleased you found ordering form us nice and easy and I am glad our delivery speeds met your expectations. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“Great service as always.”

Helpful Report

Posted 1 week ago

Hi Sean, thanks for taking the time to leave us a review, as a repeat customer I am pleased you are happy with the service we provide. If you need anything else please let me know. Kind regards, Claire Customer Service Manager

Posted 1 week ago

“Very pleased and fast delivery even got some sweets nice 1 will be back for more buckets soon”

Helpful Report

Posted 2 weeks ago

Hi Alan, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the buckets and speed in which we deliver. If you have any other requirements, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Excellent product, when I received it, very quickly as promised it was better than I had thought, fits great, delivery excellent, have no hesitation to order my next piece of equipment from Rhinox”

Helpful Report

Posted 2 weeks ago

Hi Jon, thank you for taking the time to leave us a review, I am pleased you are happy with the service and are happy with the quality of the products we provide, I am pleased you will be ordering from us again we look forward to any future enquiries. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“First class service cannot fault promp supply of goods. Will use again”

Helpful Report

Posted 2 weeks ago

Good morning David, thank you for taking the time to leave us a review, I am pleased you feel you received good service from us as we do pride ourselves on the customer service we provide. If you have any other requirements please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Quick Hitch -manual for U17 Kubota The quick hitch is well made with heavy duty plate & works well... the lifting eye is a bit small for a heavy duty 18mm shackle but there's enough room to adapt. Quick delivery & well packaged + 35yrs in building & ground work”

Helpful Report

Posted 2 weeks ago

Hello Anonymous, thank you for taking the time to leave us a review. I am pleased you are happy with the item and how it was delivered, it is always nice to get good reviews especially from people who have worked in the industry as long as you have. I will pass on the feedback regarding the lifting eye to our engineering team and if you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Fantastic service order placed 4pm Delivery before 2pm following day Quality of bucket looks great. Thanks”

Helpful Report

Posted 2 weeks ago

Hi Andrew, thank you for taking the time to leave us a review, I am pleased you are happy with the quality of the bucket and the speed in which we deliver. If you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Rhinox 600mm Digging Bucket with Blade Cutting Edge The order process was easy online and the bucket was delivered the next day. I have other Rhinox Buckets, which I am very pleased with. The buckets are made well and perform well. Pricing is fair. I can recommend Rhinox products”

Helpful Report

Posted 2 weeks ago

Hello Dare to Dig, thank you for taking the time to leave us a review, I am pleased you are happy with the quality of the products and pricing we offer, we always strive to offer the best service, pricing and quality to all customers, so i am pleased on this occasion we met your expectations. If you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Arrived after due time”

Helpful Report

Posted 2 weeks ago

Hi Russell, thanks for taking the time to leave us a review. I am sorry that your delivery was late in arriving, I have checked with Fedex and the parcel left us on time, it seems to have been delayed in transit which i can only apologise for, i hope this doesn't put you off ordering from us again as our delivery speed is usually extremely quick, I am sorry it didn't meet your expectations on this occasion. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Absolutely fantastic supplier of digger buckets! Ordered 2pm delivered the following day by 12pm. Ordering is so easy! The quality is exceptional….”

Helpful Report

Posted 2 weeks ago

Hi Karl, thank you for taking the time to leave us a lovely review. I am pleased you are happy with the quality of products and the speed in which we deliver we pride our selves on our speed, quality and innovation so it is great to hear you have had such a positive experience with us. If you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Great price for a 600mm toothed bucket. The customer service was fantastic also.”

Helpful Report

Posted 3 weeks ago

Hi Pat, thank you for taking the time to leave us a review. I am pleased you are happy with the prices we charge for our products and that you were happy with the customer service provided. We always strive to put the customer at the heart of everything we do, so I am delighted you are happy with what we provide. If you need anything else, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Simple straightforward ordering.”

Helpful Report

Posted 3 weeks ago

Hello High bridge Civils, thank you for taking the time to leave us a review, I am pleased you found ordering straight forward as we like to make things easy for our customers. If you need anything else please do get in touch. Kind regards, Claire Customer Service Manager

Posted 3 weeks ago

“Supper fast delivery. Thanks”

Helpful Report

Posted 1 month ago

Hi Clifford, thank you for taking the time to leave us a review. I am pleased you are happy with the speed in which we deliver, if you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Poor welding on grading beam .also was told its made to order looks like this product had been stored a long time”

Helpful Report

Posted 1 month ago

Hi Brian, thank you for taking the time to leave us a review. I am sorry that you feel the welding and standard of the product aren't up to standard. I have tried to call you and also sent an email over hoping to rectify this for you asap. Please can you send me some pictures and we can review them asap for you. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Good website and helpful staff, purchased a ripper tooth and used it on hard rocky ground for two days and is very effective attachment”

Helpful Report

Posted 1 month ago

Hi Stephen, thank you for taking the time to leave us a review. I am pleased you are happy with the product, we do pride ourselves on the quality and durability of the products. If you need anything else please do get in touch and thank you for your custom. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Excellent product and a great price.”

Helpful Report

Posted 1 month ago

Good morning, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the product and prices we offer. If you need any other attachments you require, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Ordered at 3pm delivered next morning. Excellent service”

Helpful Report

Posted 1 month ago

Hi Garry, thank you for taking the time to leave us a review, I am please you are happy with the service we provide and the speed we deliver, we know how important it is to have the buckets as quickly as possible with little down time so i am pleased we could deliver this for you. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

Rhinox Group Ltd is rated 4.8 based on 982 reviews