Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.74

4.7 Rating 1,111 Reviews

93 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,111 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 16th October 2026

Anonymous

Anonymous // 01/01/2019

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“great service”

Helpful Report

Posted 2 months ago

Hi Alex, thank you for taking the time to leave us a review. We are pleased you had such a positive experience buying from us, and we look forward to assisting you again soon. many thanks Michaela Internal Accounts

Posted 2 months ago

“Ordered a riddle bucket 3cx very happy Excellent service”

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Posted 3 months ago

Hi Mark, thank you for taking the time to leave us a review. :) We are pleased you had such an excellent service and experience with us and we look forward to assisting you again in the future. Kind regards, Michaela- Internal Accounts

Posted 2 months ago

“Great service and products Many thanks”

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Posted 3 months ago

Hi Andrew, thank you for the excellent review! We are so pleased you had such a positive experience using us and we hope you won't hesitate to come back to us again in the future. kind regards, Michaela

Posted 3 months ago

“Great service”

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Posted 3 months ago

Hi Richard, thank you for taking the time to leave us a review. We are glad you have had such a positive experience with us, and we look forward to assisting you again in the near future. Many thanks, Michaela Internal Accounts

Posted 3 months ago

“I am waiting a month for my order and now FedEx tried to deliver to wrong address”

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Posted 3 months ago

Hi there, I am sorry there was an issue with this order. If you would like us to investigate this further with FedEx please email our team on sales@rhinox-group.com and we will be happy to help you. kind regards, Michaela Internal Accounts

Posted 3 months ago

“A good company to do business with. Good delivery ,good service. Raymond WLS”

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Posted 3 months ago

Hi Raymond, thank you for the review. We are pleased you had a positive experience with us and we look forward to assisting you again in the future. kind regards, Michaela Internal Account

Posted 3 months ago

“Very professional”

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Posted 3 months ago

Hi Jamie, thank you for taking the time to leave us a review. We are so glad you had a positive experience with us and we look forward to assisting you again in the future. kind regards, Michaela Internal Accounts

Posted 3 months ago

“Brought a tilt bucket for my 6t digger. Great sales contact to get me the bucket i need. Arrived very quickly, good technical backup to get it working perfectly. Superb communication, and value. Most importantly a great product. Very happy and recommend ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 3 months ago

Hi Andy, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the products and the customer service we offer. We always try to give every customer the best service on every occasion and i am pleased that we exceeded your expectations. I hope you enjoy your new bucket and we are on hand for any advise or questions you may have. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Couldn't fault my purchase. I bought a concrete bucket for a 14 ton slew which they had delivered to me within 5 days.”

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Posted 3 months ago

Hi Russell, thank you for taking the time to leave us a review. I am pleased you are happy with the purchase you made and the speed we can deliver. I know this item we were waiting for the stock to arrive which delayed the delivery to 5 days, so thank you for your patience on this. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“The person I spoke to on the phone was very knowledgeable and polite.My only concern was that the delivery charge was more than the product i bought. I purchased a small package of washers weighing no more than a small bag of sweets but the delivery charge was around £18.00 I bought another item from a similar company and only charged me £8.00 delivery on a item over 3 kilos in weight.”

Helpful Report

Posted 3 months ago

Hi Steve, thank you for taking the time to leave us a review. I am pleased that overall you are happy with the customer service we provide and the knowledge our staff have. I am sorry that you weren't happy with the delivery charges, unfortunately that is what our courier charges us for our small parcels. I will pass the feedback to our operations team who deal with transport so they are aware. If there is anything else you need please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Not turned up yet pointless offering next day delivery as an option”

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Posted 3 months ago

Hi Oliver, thank you for taking the time to leave us a review. I am sorry that your item has not arrived, I have tracked this and it should be delivered today. I can only apologies for the delay in dispatch, We had a stock take last week that slowed things down so i do apologise. I will refund the delivery charges back to you as we haven't hit your expectations on this occasion. I do hope this doesn't put you off using using the future as i know we can better next time. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“The are professional”

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Posted 3 months ago

Hi Nicu, thank you for taking the time to leave us a review, I am pleased you found us professional to deal with and felt we did well enough to deserve a 5* review. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Ordered past the cut off time and still got it the next day Excellent service”

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Posted 3 months ago

Hi David, thank you for taking the time to leave us a review, I am pleased you are happy with the service we provide. Whilst we have a cut off time, if we can send things out we will, we want every customer to get their goods as quick as possible and i am pleased we could get your goods out to you so fast. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Very good approach to customers, fast order and delivery, I recommend”

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Posted 3 months ago

Hi Karol, thank you for taking the time to leave us a review. I am pleased you are happy with the customer service we offer and the speed in which we can deliver, we are always trying to improve our service and ensure every customer has a great experience whilst ordering from us. If you have any other requirements please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Excellent company to deal with from ordering to delivery they kept in touch all the way the bucket was made to order and delivered within time scale”

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Posted 3 months ago

Hello, thank you for taking the time to leave us a review. I am pleased you are happy with the customer service we provide, we always strive to give every customer a great experience with us from order to delivery so it is nice to hear we met your expectations. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Good solid bucket very happy with it and was delivered in a couple of days 👍🏻”

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Posted 3 months ago

Hi Jay, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the bucket and and speed in which we can deliver them. If you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Very well made bucket Went the extra mile as required some extra nuts and bolts for one of my other rhinox bucket popped them in with the bucket foc Bucket came well wrapped no complaints Will deffo use again”

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Posted 4 months ago

Hi Richard, thank you for taking the time to leave us a review. I am pleased you are happy with the bucket and the service we offer, if you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Great advice on products, fair pricing and very good quality products.”

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Posted 4 months ago

Hi Stephen, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the buckets and the customer service we offer, we always try and ensure our staff are up to date on their knowledge about all machines to ensure that we offer the best service to all customers. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Arrived quick solid build quality nice heavy duty buckets.”

Helpful Report

Posted 4 months ago

Hi Anonymous, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the buckets and the speed in which we can deliver, if you have any other requirements please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 4 months ago

“I recently had a delivery of the raking bucket but due to a miss match on the hitch i had ordered the incorrect bucket. The sales team changed the bucket instantly recived following morning. nothing was too much trouble for them. Excellent service and quality”

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Posted 4 months ago

Hi Nigel, thank you for taking the time to leave us a review. I am pleased we could resolve the issue quickly and efficiently for you, we do always try to offer excellent customer service to all customers and every interaction so i am pleased we went above your expectataions. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 4 months ago

Rhinox Group Ltd is rated 4.7 based on 1,111 reviews