Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.75

4.8 Rating 1,043 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 1,043 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 25th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Completely satisfied. I ordered a dredging bucket for my excavator to the Czech Republic. The goods arrived quickly and the communication was great. I highly recommend it.”

Helpful Report

Posted 1 month ago

Hi Jaroslav, thank you for taking the time to leave us a review, I am pleased you are happy with products we provide and the customer service you received. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Order delivered in less than 24 hours from making purchase, very well boxed and excellent quality quick hitch. Would 100% recommend this company and product to anybody interested.”

Helpful Report

Posted 2 months ago

Hi Edward, thanks for taking the time to leave us a review and it is nice that you included the picture of the hitch on your machine, it looks great. I am pleased you are happy with the product and if you need anything else please get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Great communication. Easy payment and delivered the next morning first thing (jcb bucket) looks a strong thing too! Happy 🤙”

Helpful Report

Posted 2 months ago

Hello, thank you for taking the time to leave us a review. I am pleased to read you found ordering and paying for items nice and easy and are pleased with the quality of the product and speed in which we can deliver. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Well made, arrived as stated, reasonable price, BRITISH MADE.”

Helpful Report

Posted 2 months ago

Hi Clive, thank you for taking the time to leave us a review, I am pleased you are happy with the quality of the bucket, price and delivery we offer. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Great response and delivery as expected but the bucket ordered was different to what arrived as it was missing hooks!”

Helpful Report

Posted 2 months ago

Hi Daniel, thanks for taking the time to leave us a review, i am sorry if the bucket arrived wasn't what you were expecting. We will contact you to discuss this further. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Great buckets!! I've had two now for my takeuchi tb016, will highly recommend this company to others, thanks again 👍🏻 oh and thank you for the sweets yummy 😋”

Rhinox Group Ltd 5 star review on 26th March 2026

Helpful Report

Posted 2 months ago

Hi Darren, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of our products and that you would recommend us to others, that is great to know. If you need anything else please do get in touch and enjoy the sweets :) Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Bucket delivered in the time specified, quality appears fine at 1st inspection, fits digger fine. The real test will come in the weeks ahead as we start the ground works!”

Helpful Report

Posted 2 months ago

Hi David, thanks for taking the time to leave us a review, i am pleased you are happy so far with the quality of the products we provide. We stand by the build quality on all our buckets and should you have any issues we offer a lifetime guarantee on all welds so if the bucket welds fail we will replace for you. If you need anything at all, please get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Great bucket and great delivery service.”

Helpful Report

Posted 2 months ago

Hi Ben, thanks for taking the time to leave us a review, I am pleased you are happy with the quality of product and service we provide. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“They were helpful over the phone and once I ordered the bucket it was delivered in just 2 days and am very pleased with the quality of the bucket.”

Helpful Report

Posted 2 months ago

Hi Paul, thanks for taking the time to leave us a review. I am pleased you are happy with the quality of the bucket and service you received our customer service is really important to us and we always strive to offer the best service possible to every customer every time. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“You had the item in stock and not on a made to order basis like other manufacturers and payment facilities were easy”

Helpful Report

Posted 2 months ago

Hi Richard, thank you for taking the time to leave us a review. I am pleased you are happy with the service we provide,l we have over 20,000 items in stock ready for dispatch so if you have any other requirements, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Excellent service throughout the ordering process. Rhinox provided all the information I required and the item was shipped immediately. I feel that the cost of the excavator bucket and its shipping were both very fair and I would not hesitate in recommending this company to other prospective customers. I’m”

Helpful Report

Posted 2 months ago

Hi Richard, thank you for taking the time to leave us a review. I am pleased you found ordering through us easy and efficient and I am glad you found all the information helpful so you could order the correct item for your machine. I am pleased you are happy with our pricing and shipping costs as we strive to deliver high quality items at a reasonable cost. If you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“First class service and quick delivery”

Helpful Report

Posted 2 months ago

Hi Edward, thank you for taking the time to leave us a review. I am delighted to hear you are happy with the service we provide and the speed in our deliveries, we always try to deliver excellent service to every customer so it is nice to hear you would deem our service first class, i will pass your feedback on to the team. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Excellent and clear help on my telephone query on how you measure the right bucket. Very prompt delivery.”

Helpful Report

Posted 2 months ago

Hi Christopher, thank you for taking the time to leave us a review. I am pleased you found our service helpful and clear, we have lots of hints and tips videos on YouTube to support our customers so do feel free to have a look through our channel. If you have any other requirements please let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Ordered buckets for machine, easy to order good quality buckets and good delivery.”

Helpful Report

Posted 2 months ago

Hi Joshua, thanks for taking the time to leave us a review. I am pleased you are happy with the quality of the buckets we provide and the delivery which we offer, we always try to give every customer the easiest experience when ordering from us so it is nice to hear you found the process easy. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Very fast delivery and a great bucket”

Helpful Report

Posted 2 months ago

Hi Dyfed, thanks for taking the time to leave us a review, i am pleased your bucket arrived quickly and that you are happy with the quality of the buckets we provide. If you have any future requirements please get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Excellent quality, delivered fast 👍”

Helpful Report

Posted 2 months ago

Hi Thomas, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of our buckets and the speed in which we deliver, we always strive to deliver excellent service to every customer so it is nice to read reviews where we have delivered. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Very professional and fast service”

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Posted 2 months ago

Hi Simon, thank you for taking the time to leave us a review. I am pleased you are happy with the service and speed of deliveries that we provide. If you have any other requirements please get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Misunderstanding with my order ( my fault) Corrected by Rhinox, rapid delivery.”

Helpful Report

Posted 2 months ago

Hi Peter, thank you for taking the time to leave us a review. I am pleased we were able to resolve your issue so quickly and I am pleased to hear the delivery was quick we do pride ourselves on the speed in which we operate so I am glad we met your expectations. If you need anything else please get in touch. Kind regards, Claire - Customer service manager

Posted 2 months ago

“Good quality”

Helpful Report

Posted 2 months ago

Hi Alyn, thanks for taking the time to leave us a review, i am pleased you are happy with the quality of the buckets we provide as we do stand by the strength and durability of our builds. If there is anything else you need, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Use Rhinox for most of my buckets much stronger and fast delivery”

Helpful Report

Posted 2 months ago

Hi Mark, thank you for taking the time to leave us a review, I am pleased you are happy with the build quality of our buckets and the speed in which we deliver. If you have any other requirements please get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

Rhinox Group Ltd is rated 4.8 based on 1,043 reviews