Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.76

4.8 Rating 948 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 2 months ago

Hi Archie, thanks for taking the time to leave us a review. I am pleased you are happy with the service we provide as we are always trying to improve the customer experience, so it is nice to hear you received great service. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“a really great product, it looks well made and was delivered as expected - thank you”

Helpful Report

Posted 2 months ago

Hello, thank you for taking the time to leave us a review. I am pleased you were happy with the delivery of the bucket and the quality we provide. If there is anything else at all you need, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“As promised arrived next day, exactly what l ordered and good quality Ideal for future jobs, very pleased with the service.”

Helpful Report

Posted 2 months ago

Good morning White excavation, thank you for taking the time to leave us a review, i am pleased you received the goods on time and are happy with what you ordered and the quality of products we provide. If you need anything else please let me know. Kind regards, Claire - customer Service manager

Posted 2 months ago

“Dispatched promptly and great bucket at a reasonable price.”

Helpful Report

Posted 2 months ago

Hi Jonathan, thank you for taking the time to leave us a review and i am sorry for the delays you faced with Fedex i do hope it doesn't stop you using us again. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Verry good service .”

Helpful Report

Posted 2 months ago

Hi Eric, thank you for taking the time to leave us a review. I am pleased you are happy with the service we provide and hopefully you will use us again for any future requirements. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Order a rake bucket. 50mm spacing. Does a great job. Great service”

Helpful Report

Posted 2 months ago

Hi Alasdair, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of product provided and the service you received. Hopefully you will use us again for any future requirements. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Great customer service, product and delivery. We needed a new riddling bucket so called and spoke to someone who gave us lots of information and guidance with our purchase. The bucket was bespoke so we had to wait for manufacturing and delivery. There was a slightly longer wait than originally advised, but when it did arrive we were kitted out with hats, biscuits and a nifty tool too. A v.nice touch. Would definitely consider Rhinox again for any further bucket requirements.”

Helpful Report

Posted 2 months ago

Hello, thank you for taking the time to leave us a review. I am pleased that evan after the slight delay you still felt us worthy of 5 stars and its nice to hear you have enjoyed the goodies we sent. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Sales team are super helpful and friendly. Highly recommend. Thanks Marie and Claire”

Helpful Report

Posted 2 months ago

Hi Paul, thank you for taking the time to leave us a review. I am pleased you are happy with the service we provide, we always try and provide excellent service to all our customers so i am pleased you feel you can recommend us. If you need anything else, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“A pleasure to deal with and very sturdy products. Delivery was prompt too.”

Helpful Report

Posted 2 months ago

Hi Seonaid, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of products we provide and the speed in which we deliver. If you need anything else, please do get in touch. Kind regards,

Posted 2 months ago

“Brilliant service and super fast delivery again. Bucket was delivered early in the morning and put straight to use. The bucket is fantastic.”

Helpful Report

Posted 2 months ago

Hi Brian, thank you for taking the time to leave us a review. I am pleased to hear that you are happy with the service provided and the speed in which we deliver. If you need anything else, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Great customer service, very responsive to emails Ordered the rake riddle bucket and it's a great product, well built.”

Helpful Report

Posted 2 months ago

Hi David, thank you for taking the time to leave us a review. We always try and provide all customers with a positive customer experience and pride ourselves on the products we provide, so i am pleased you are happy with both on this occasion. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“great service and a good price i will be back for more products”

Helpful Report

Posted 2 months ago

Hi Paul, thank you for taking the time to leave us a review. We are so pleased that you are pleased with your order and look forward to assisting you again in the future. kind regards, Michaela- Internal Account Manager

Posted 2 months ago

“Ordered a 150 mm bucket for a bobcat and it can next day , brilliant service . Really impressed with the bucket Dexter 5 s”

Helpful Report

Posted 2 months ago

Hi Dexter, thank you for taking the time to leave us a review. I am pleased that you are happy with the service we provide, the speed in which we deliver and the quality of the products we provide. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“100% in every way. Highly recomended”

Helpful Report

Posted 2 months ago

Hi Nick, thank you for taking the time to leave us a review. It is so nice to read that you would recommend us and that you feel we were 100% in all aspects. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Excellent company to deal with. Very good products. Quick delivery.”

Helpful Report

Posted 2 months ago

Hi John, thank you for taking the time to leave us a review. I am pleased the goods arrived fast and that you found us excellent to deal with and are happy with the quality of products we provide. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“The girls on reception very polite and also knew more than I did and I own the machines ,excellent.”

Helpful Report

Posted 3 months ago

Hi Martin, thanks for taking the time to leave us a review. I am glad you had such a positive experience with us, it is nice to hear you found us polite and knowledgeable as we do always try and offer the best service we can to every single customer. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Pleasure to deal with… fast and helpful and most importantly good quality buckets. Thanks Zeal Contracts.”

Helpful Report

Posted 3 months ago

Hello Zeal Contracts, thank you for taking the time to leave us a review. It is always a pleasure to read that our customers have had a positive experience with us as we do pride ourselves on the service we offer and the quality of the products we provide. If there is anything else you need, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Really helpful company and very good products. Would highly recommend.”

Helpful Report

Posted 3 months ago

Hi Daniel, thank you for taking the time to leave us a review, i am pleased you are happy with the service we provided and the quality of our products. It is nice to hear that you would recommend us, that is what we aim for. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Great product and speedy delivery Many thanks”

Helpful Report

Posted 3 months ago

Hi Susan, thanks for taking the time to leave us review. I am pleased you are happy with the quality of the products and the speed in which we deliver. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Quality product although after it being shown as available on the site i recieved an email after to say it had to be manufactured- 3 weeks”

Helpful Report

Posted 3 months ago

Hi Keith, thanks for the taking the time to leave us a review. I am sorry if there was some issues with the order, on our website on all made to order items it does say to call for an accurate lead time, so I apologise if this wasn't on your product or not made clear. If there is anything else you need please do let us know. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

Rhinox Group Ltd is rated 4.8 based on 948 reviews