Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.75

4.8 Rating 836 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 836 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 13th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Bucket, easy to buy online, great quality”

Helpful Report

Posted 1 month ago

Hi Richard, thank you for taking the time to leave us a review. I am please you found the website easy to use and are pleased with the quality of products we offer. If you need anything else at all, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Needed a toothed bucket. Best offer found was Rhinox. Ordered in the afternoon, arrived 9.00am the following morning. Thanks”

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Posted 1 month ago

Hi Jim, thank you for taking the time to leave us a review. We pride ourselves on the quality of products, service we offer and speed in which we delivery so i am delighted to hear you had such a good experience with us. If you need anything else please do let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Good Quilty Buckets, at competitive price, with the free pins.”

Helpful Report

Posted 1 month ago

Good morning Andrew, thank you for taking the time to leave us a review. I am pleased you are happy with the quality and price of our goods. If you need anything else please do come back to us. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Ordered on line and bucket was delivered next morning excellent service and real good price”

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Posted 1 month ago

Hi Neil, thank you for taking the time to leave us a review. I am pleased our delivery was quick and that you received excellent service, we always try and delivery excellent service to every customer every time. If there is anything else you need, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Great product. Easy ordering on line and payment. Quick delivery time”

Helpful Report

Posted 1 month ago

Hello Philip, thank you for taking the time to leave us a review. I am pleased you found ordering from us quick and easy and that your goods were delivered in good time. If you need anything else at all, please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Great service, will be using them again 👌👍🏻”

Helpful Report

Posted 1 month ago

Good morning, thank you for taking the time to leave us a review, i am pleased you are happy with the service we provided. If you need anything else, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Very happy with my ditching bucket, no compromise on steel thickness.”

Helpful Report

Posted 1 month ago

Hi Charlie, thank you for taking the time to leave us a review! We are pleased to hear you are happy with your new grading bucket and the quality of the bucket as well. We hope we can help with any future enquiries you may have. kind regards Michaela- Internal account manager

Posted 1 month ago

“Never let me down 👍”

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Posted 2 months ago

Hello, thank you taking the time to leave us review. I am pleased you are a returning customer and always felt that we haven't let you down. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Amazing service. Not only was the gentleman on sales on the phone extremely helpful , but I ordered a machine bucket at about lunchtime on one day and it was delivered early the next morning. Fantastic and I will certainly be buying more from you very soon.”

Helpful Report

Posted 2 months ago

Hello, thank you for taking the time to leave us a review, we are pleased you had such a positive experience with us. :) If you do need anything else, please don't hesitate to get in touch, and we look forward to assisting you again in the future. Many thanks, Michaela- Internal Account Manager

Posted 2 months ago

“The bucket I ordered arrived today. Well made and just what I need. However, the delivery was almost 24 hours later than FedEx originally told us. Not a fault of Rhinox, they have been let down by FedEx. Maybe between Yorkshire and Cornwall it went via a desert island to see Tom Hanks and a football called Wilson - who knows.”

Helpful Report

Posted 2 months ago

Hi Shaun, thank you for taking the time to leave us a review, i am pleased you are happy with the product and feel it is well made. I can only apologise regarding Fedex and the late delivery, please accept our apologies on this and as mentioned i have refunded the carriage charges for you. i hope this doesn't you you off buying our products in the future. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“I ordered the riddle rake bucket for a JCB 3CX, it was ready for collection within the hour, friendly staff and the bucket was on a pallet waiting for me. The bucket is a well made bit of kit. I was a bit worried that the tines might clog but its been great, I am sorting piles of earth into stone, rubbish and topsoil and its working really well, glad I went for this instead of the riddle bucket. Would highly recommend.”

Helpful Report

Posted 2 months ago

Hi Max, thank you for the lovely review! We are so pleased you had such a positive experience with us, and we are glad the Rake riddle bucket is working well on your project. If you require anything else, please do get in touch. We look forward to assisting you again in the future. Many thanks, Michaela - Internal Account Manager

Posted 2 months ago

“Very efficient service rang at 1pm quoted on line cost item was delivered the following day would highly recommend”

Helpful Report

Posted 2 months ago

Hi Martin, thank you for the great review. We are happy to hear you had a positive experience with us, and we look forward to assisting you again in the future. Many thanks, Michaela- Internal account manager

Posted 2 months ago

“Amazing service, from the initial sales enquiry and technical fitment check, and final purchase, bucket ordered 11am and was delivered to rural Aberdeenshire by 12pm the following day, exceptional service, quality and customer assistance, probably the best price I could find nationwide. A pleasure doing business.”

Helpful Report

Posted 2 months ago

Hi Mick, thank you so much for taking the time to leave us a 5* review I am pleased to hear you are happy with the service and products provided as we really do try and offer excellent service to every customer every time. If you need anything else at all please do let us know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Very happy with the delivery speed and the helpful staff in sales. Excellent 👍”

Helpful Report

Posted 2 months ago

Hello! Thank you for the lovely review! We are so pleased you had a positive experience using us and we look forward to assisting you again in the future. Many thanks, Michaela- Internal Account Manager

Posted 2 months ago

“Great service. Arrived on time. Recommended”

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Posted 3 months ago

Hello, thank you for taking the time to leave us a 5* review. I am pleased you were happy with the service and delivery speeds that we provide. We strive to offer every customer an easy, speedy experience with us so i ma pleased to hear this is what you received. If there is anything else you need, please let me know. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Excellent service and quality product!”

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Posted 3 months ago

Hi Neil, thank you for taking the time to leave us a 5* review. I am pleased to hear you are pleased with the quality of the products and the level of service we provide as with every customer we strive to provide excellent service. If you need anything else, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Order two items from Rhinox a riddle rake bucket and a root ripper tooth. Items came before the date as suggested 👍. Well made products should last a long time and fit perfectly. A big thank you ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 3 months ago

Hi Gary, thank you taking the time to leave us a 5* review and also sending over those great pictures. I am delighted to hear that you are happy with your products and service you received. If you need anything else, don't hesitate to get in touch. Kind regards,

Posted 3 months ago

“This is the second Rhinox bucket I've ordered, always prompt service and quality prtoduct.Thanks”

Helpful Report

Posted 3 months ago

Hi Tony, thank you for the 5* review. It is always nice to hear that out repeat customers are happy with quality of products and service we provide. we always welcome any feedback as we strive to give every customer an excellent service. If you need anything else, don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“very good easy to order delivered in good strong packageing”

Helpful Report

Posted 3 months ago

Hi Jim, thank you for taking the time to leave us a review, we always welcome any feedback so we can improve. I am pleased you found the order process easy and were happy with how the item arrived. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Ordered a clay bucket and was told it would need to be manufactured and could take up to 10 days. It was on the machine and working on the 5th day!! Another quality bucket with outstanding customer service. Can't recommend them enough.”

Helpful Report

Posted 3 months ago

Hi Shaun, thank you for taking the time to leave us a 5* review. We always try and do what we can to ensure our customers requirements are met, i am pleased that we were able to turn this around in such a quick time for you. If you have any other requirements, don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

Rhinox Group Ltd is rated 4.8 based on 836 reviews