Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.74

4.7 Rating 1,070 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

Write Your review

Tell us how Rhinox Group Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rhinox Group Ltd 5 star review on 25th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and fast transaction. Delivered in no time at all and very reasobly priced.”

Helpful Report

Posted 2 months ago

Hi David, thank you for taking the time to leave us a review. I am pleased you are happy with the speed in which we deliver and prices that we sell our products for. We do pride ourselves on the strength and quality of our products and the service we provide. If you have any other requirements please let us know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Amazing company to deal with. Quality product too”

Helpful Report

Posted 2 months ago

Hi Thomas, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the buckets we provide and the customer service we offer. We always strive to deliver the best service to every customer so i am pleased you felt you received this. If you have any other requirements, please get in touch! Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Class service”

Helpful Report

Posted 2 months ago

Hi Anonymous, thank you for taking the time to leave us a review. I am happy you are pleased with the level of service we provide to our customers as we do try on every interaction to offer the best service we can. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Very helpful in finding the right sized bucket i needed for my digger. Also delivery was very quick. Thanks Rhinox”

Helpful Report

Posted 2 months ago

Hi Liam, thank you for taking the time to leave us a review, I am pleased to hear you has such a positive experience buying with us. If you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“First class! Ordered and arrived in 2 days! Land rake fitted perfectly and has done a power of work already! Excellent communication from sales team as well! Thanks again!”

Helpful Report

Posted 2 months ago

Hi William, thank you for taking the time to leave us such a nice review. I am pleased you are happy with the customer service we offer as we always try and put the customer at the heart of everything we do. If you have any other requirements please get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“I've used rhinox for a number of years now and nothing is any trouble and quick delivery”

Helpful Report

Posted 2 months ago

Hi Neil, thank you for taking the time to leave us a review. I am pleased that you are happy with the service we provide and the speed in our deliveries. As a repeat customer I am pleased that we continue to deliver good service that keeps you coming back to us. If you need anything else, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Don't like being spammed by text message”

Helpful Report

Posted 2 months ago

Hi Daniel, thank you for taking the time to leave us a review. I am sorry if you have received a lot of text messages from us, we usually only send them from our courier with delivery information. I will raise this with IT to see if you have received anything else and also take the feedback on board if we need to make any changes to the services we provide. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Perfect good service”

Helpful Report

Posted 2 months ago

Hi Damian, thank you for taking the team to leave us a review. I am pleased you are happy with the service we provided and the products we offer, if you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Great service and great quality as always Have used several times now Would highly recommend”

Helpful Report

Posted 2 months ago

Hi Jonathan, thank you for taking the time to leave us a review. I am pleased as a repeat customer you are happy with the customer service we offer and the quality of our products. Thank you for recommending us and if you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Have to buckets already from yourself which are fantastic, but this one that arrived a few days ago very poor, the right & left dig teeth are at completely different angles, everything covered in overspray, spec label you can’t read dew to the amount of spray on it , looks like it’s been rushed.”

Helpful Report

Posted 2 months ago

Hi Andrew, thank you for taking the time to leave us a review. I am sorry that your bucket arrived to you this standard as a repeat customer you will know this isn't our usual standard, i can only apologise for this. I know you have spoken to my colleague who has sent a replacement straight out for you and we are happy to offer a discount on your next order. I do hope this doesn't put you off using us in the future. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Great product,very well made.ordering process very smooth and deliverd bang on time. Thank you”

Helpful Report

Posted 2 months ago

Hi Dylan, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of our products and the speed in which we deliver, if you have any other requirements please do get in touch. Kind regards, Claire- Customer Service Manager

Posted 2 months ago

“Excellent product and service, bought twice from them now and will definitely use them again. Thank you!”

Helpful Report

Posted 2 months ago

Hello Mr Watson, thank you for taking the time to leave us a review. I am pleased as a repeat customer you are happy with the quality of the products and the customer service we provide. If you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Very nice and helpful”

Helpful Report

Posted 2 months ago

Hello Anonymous, thanks for taking the time to leave us a review. I am please you are happy with the service we provide as we do always try to put the customer at the heart of everything we do. If you have nay other requirements, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Great and quick service with top quality items. Very Pleased. Barry Baldwin - Baldwin Stone Carving and Masonry Co ltd.”

Helpful Report

Posted 2 months ago

Hi Barry, thanks for taking the time to leave us a review. I am pleased you are happy with the speedy service we offer and the quality of the buckets we provide. If you have any other requirements please get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“An amazing bit of kit”

Helpful Report

Posted 2 months ago

Hello M King, thank you for taking the time to leave us a review and for sharing the pictures with us. I am pleased you are happy with the quality of products we provide, if you have any other requirements please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Really pleased with new bucket, excellent service and prices, will definitely use again”

Helpful Report

Posted 2 months ago

Hi Brett, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the products and the customer service we provide. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“I had a fantastic experience - needed a land rake bucket for a 9T digger and called Rhinox at 2pm yesterday and sorted an order - the bucket arrived at lunchtime and is in use. Really well built land rake - looks like forged steel tbh. Great quality. It made me think 'why can't everything be as pleasurable and prompt as this?' Thanks Michaela!”

Helpful Report

Posted 3 months ago

Hi Tony, thankyou so much for taking the time to leave us a review! I am so pleased you had such a positive experience using us and I was very happy to help with your order. :) If I or my team can help with any thing else, please let us know, and we look forward to working together again in the future. Kindest regards, Michaela :)

Posted 2 months ago

“Very quick delivery”

Helpful Report

Posted 3 months ago

Hi Robert, thank you for taking the time to leave us a review, I am pleased you are happy with the speed in which we deliver our products. We always strive to deliver the best experience for every customer, every time and i am pleased we met your expectations. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“what a joke these guys are go to digbits much better service”

Helpful Report

Posted 3 months ago

Hi Pete, thanks for taking the time to leave us a review, I am sorry to hear of the issues you have faced with the delivery of this item and I know this is being re-delivered tomorrow for you. Some points to note: Our courier has advised they were on site on Friday and waited the full 20 minute time for delivery and couldn't leave the goods safe due to no off loading facilities for the item, they did try to contact you regarding this delivery on the day. The order was an online order and no Tail lift was selected or paid for at the time of order unfortunately if this isn't selected the customer is expected too off load this for the courier. We have since been informed that this was required and were happy to add this on for you at no extra cost and get the goods re-delivered. We were then advised this morning that no Artic's can be used as the delivery vehicle, at least 95 percent of our freight is delivered on these vehicles and for smaller vehicles we would expect the customer to tell us at time of order any special delivery requirements, we have sourced this for you but it has delayed the delivery a day and unfortunately due to the smaller vehicle a tail lift cannot be used and it requires off loading. We have also upgraded the delivery slot free of charge due to the issues with offloading, when this is usually chargeable to support getting the goods their in a timely manner for offloading. On this occasion we feel we have done everything we could to support this delivery given the issues with the tail-lift and the wagon size which is out of our control due to not being given this information at the time of order. We appreciate the feedback from your review and will take the feedback onboard. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“what a good company to deal with. got what i oldered. delivery was exlent as well.”

Helpful Report

Posted 3 months ago

Hi Michael, thank you for taking the time to leave us a review. I am pleased you are happy with the service we provide and the speed in which we delivery. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

Rhinox Group Ltd is rated 4.7 based on 1,070 reviews