Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.76

4.8 Rating 948 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, delivered next morning. Looks a great quality bucket at a competitive price. Youtube video explaining the benefits of the bucket helped decide the specification to choose.”

Helpful Report

Posted 10 months ago

Hi Clive, thank you so much for taking the time to leave us a 5* review. I am delighted to hear you are pleased with the service and products and also its nice to hear our customers find our YouTube videos helpful. If there is anything else you need, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 10 months ago

“The buckets are a very compaative price - and being on the isle of wight , it was nice not being fleeced to get the bucket sent over ! refereshing :P cheers”

Helpful Report

Posted 10 months ago

Hi Oliver, thank you for taking the time to leave us a 5* review. I am pleased you are happy with the service and price of our products. If you need anything else at all, please do let us know. Kind regards, Claire - Customer Service Manager

Posted 10 months ago

“Excellent service. I wanted a ripper tooth that had to be fabricated. I was told that there was a 10 day lead in. After asking if it could be any quicker it came within a week. I can’t praise Rhinox enough. I will certainly use them again”

Helpful Report

Posted 10 months ago

Hello, thank you for the 5* review. I am delighted to hear that you received great service and are happy with the product received. We always try and do whatever we can to support our customers and I am pleased on this occasion we were able to get this out quicker for you. If there's anything else you need, please let me know. Kind regards, Claire - Customer Service Manager

Posted 10 months ago

“Thank you Rhinox team for the quick response to my enquiry, The efficiency and assistance was well above average, as with good prices including shipping for the parts purchased.”

Helpful Report

Posted 10 months ago

Hello Callum, thank you for the 5* review. I am pleased to hear that you found the order processing and service efficient and above average. This is great to hear that our international customers feel we provide a good service and great products. If you need anything else at all, please do get in touch. Kind regards, Claire - Customer service manager

Posted 10 months ago

“Great service and great quality buckets”

Helpful Report

Posted 10 months ago

Good morning, thank you for taking the time to leave us a 5* review. Every review means a lot to us and it is always nice to hear that our customers are happy with the service we provide and the quality of the products we provide. If there is anything else you require, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 10 months ago

“Excellent service”

Helpful Report

Posted 11 months ago

Hi John, thank you for taking the time to leave us a 5* review. It is always nice to hear that you feel you received good service as we do pride ourselves on the customer service we provide. If there is anything else you require, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 11 months ago

“Very good customer service and very fast delivery of buckets Thanks for the sweets”

Helpful Report

Posted 11 months ago

Hi Gary, thanks for the great review! We are pleased you are happy with the service you got from us and we look forward to assisting you again in the future. Many thanks, Michaela- Internal Account Manager

Posted 11 months ago

“Very quick turnaround and good comms. Not used the bucket yet but it looks well made!”

Helpful Report

Posted 11 months ago

Hello, thank you for taking the time to leave us a 5* review. I am delighted to hear you are happy with the service and communication we provide and the quality of the goods purchased. If you require anything else, please do let us know. Kind regards, Claire - Customer Service Manager

Posted 11 months ago

“First class service”

Helpful Report

Posted 11 months ago

Hello, thank you for taking the time to leave us a 5* review. If you need anything else at all, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 11 months ago

“Easy order process, prompt delivery (Despite weather) and great product.”

Helpful Report

Posted 11 months ago

Hi Patrick, thank you for leaving us a 5* review, it is nice to hear that you found the order process easy and straight forward and that you were pleased with the delivery service we provide. If you need anything else please let me know. Kind regards, Claire- Customer service manager

Posted 11 months ago

“For all my buckets I always use Rhinox, they are my first port of call”

Helpful Report

Posted 11 months ago

Hi Jason, thank you for taking the time to leave us a 5* review. I am pleased to hear that you always try us first and that you are pleased with the quality of buckets we offer. If you need anything else at all, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 11 months ago

“Quick response,Vey simple process fast delivery.”

Helpful Report

Posted 11 months ago

Hi Andrew, thank you for taking the time to leave us 5* review. It is nice to hear that you found the order process easy and were pleased with our speedy delivery times. If there is anything else you need, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 11 months ago

“Very prompt service and delivery and the buckets look top notch!”

Helpful Report

Posted 11 months ago

Hi Neil, thank you for the 5* review, i am pleased to hear that you were impressed overall with the products and the speed in which we deliver. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 11 months ago

“Brilliant service with good communication and friendly staff . I purchased a ditching bucket that I think is very good value for money”

Helpful Report

Posted 11 months ago

Hi Clive, thanks for taking the time to leave us a 5* review. I am pleased you are happy with the product and feel it is good value for money as we do pride ourselves on the quality of the products we provide and our customer service. If you need anything else , please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 11 months ago

“Very pleased with my order I ordered a digging bucket and it arrived the next day how good is that thank you.”

Helpful Report

Posted 11 months ago

Good afternoon, thank you for the excellent feedback! We are pleased you had a positive experience with us and hope to assist you again in the future. Kindest regards, Michaela- Internal Account Manager

Posted 11 months ago

“EXTREMLEY IMPRESSED WITH THE HANDLING AND FAST DELIVERY OF OUR ORDER”

Helpful Report

Posted 11 months ago

Hi David, thank you so much for taking the time to leave us a 5* review. I am delighted to hear that you are happy with our service and the speed in which we deliver. If there is anything else you need, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 11 months ago

“Great and friendly service. Kept me well informed all through my order.”

Helpful Report

Posted 11 months ago

Hi Gordon, thank you for taking the time to leave us 5* review. I am pleased to hear that you received a good service and that you were kept well informed of you order. If there is anything else you require, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 11 months ago

“Very responsive, quick delivery service, very happy with the quality of product received, will 100% be buying from them again”

Helpful Report

Posted 11 months ago

Hi Matt, thanks for taking the time to leave us a 5* review. I am delighted to hear that you would use us again and that you are happy with your purchase. If there is anything else you need, please do let us know. Kind regards, Claire- Customer Service Manager

Posted 11 months ago

“Excellent service with prompt delivery.Well done”

Helpful Report

Posted 11 months ago

Hi Gaynor, thank you for the 5* review. I am pleased you are happy with the service we provide and the speed in which we deliver. If there is anything else you require, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 11 months ago

“Having been in contact with the company to check my requirements previously to order I found the company excellent and would not hesitate in recommending the company to future customers”

Helpful Report

Posted 1 year ago

Hi Gary, Thank you for your 5* review. I am delighted that you found our service excellent and that would order from us again in the future. If you have any other requirements, please do let us know. Kind regards, Claire - Customer Service Manager

Posted 1 year ago

Rhinox Group Ltd is rated 4.8 based on 948 reviews