Reserve Limited Reviews

Name: Reserve Limited
Address: Unit 32 Stretford Motorway Estate, Manchester, Unit 32 Stretford Motorway Estate, Manchester, Manchester
Rating: 4.79

4.8 Rating 370 Reviews

95 %

of reviewers recommend Reserve Limited

Company Reviews

Product Reviews

Metrics

4.8

Based on 370 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great local wine shop with a broad range of wines to suit every pocket. Friendly, helpful staff in a warm inviting environment.”

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“Quality wines at quality prices.”

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Hi Les, Thank you for your kind review! We're delighted to hear you’re enjoying our selection of quality wines and find them to be great value. Your satisfaction means the world to us, if there’s anything we can do to assist you in the future or if you’d like recommendations, please don’t hesitate to get in touch. We look forward to welcoming you back soon. Kind Regards, David

“Good price for the wine, delivered as promised.”

Helpful Report

Thank you for your kind review! We're delighted to hear you were happy with the price of the wine and that your order arrived as promised – it’s exactly the experience we aim to provide. If there’s anything we can do to assist you in the future, whether it’s a recommendation or help with an order, please don’t hesitate to get in touch. We look forward to serving you again soon. Kind Regards, David

“Wines were ordered as a birthday gift. The parcel arrived on time and was tracked throughout its journey. Will likely consider Reserve Wines in the future. Thanks”

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“Always great service and excellent wines. i live miles away, so only use online.”

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Thank you for your wonderful feedback! We're thrilled to hear that you’ve consistently enjoyed great service and excellent wines from us. It’s fantastic to know that we can bring a bit of our shop to you, no matter how far away you are. Your continued support means so much to us. If there’s ever anything we can do to make your experience even better, please don’t hesitate to let us know. We look forward to serving you again soon! Kind Regards, David

“A bit of a disappointment as I was looking to buy a mixed wines and all I got was 2 wine gift boxes - I will be returning these but of course I will lose money because I have to pay postage.”

Helpful Report

Thank you for sharing your feedback. We’re sorry to hear about the misunderstanding regarding your order – we completely understand how this situation might have been disappointing for you. We’re glad to confirm that your return has been processed and a full refund issued. While we aim to make our product descriptions as clear as possible, your experience has highlighted an opportunity for us to review this further to avoid any confusion in the future. We also appreciate your understanding regarding the return postage, as it’s something we’re required to uphold under our returns policy. That said, we hope this experience won’t deter you from shopping with us again, and we’d be happy to assist you in finding the perfect mixed wines next time. If there’s anything else we can do to help, please don’t hesitate to get in touch. Kind Regards, David

“Fantastic gift and great choice for a birthday present!”

Helpful Report

Thank you so much for your lovely feedback! We’re delighted to hear that the gift was a hit and made a great choice for a birthday present. If you ever need help finding the perfect gift again – whether for a special occasion or just to treat yourself – we’d be more than happy to assist. We look forward to serving you again soon! Kind Regards, David

“Wine descriptions are always spot on, delivery and info about delivery is excellent. Thanks”

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“This is the only place I have seen 6 different orange wines in one go. Order the orange wine box and it was delivered in less than 24 hours!”

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“Very easy process to make a one off purchase as a gift. I'd definitely recommend and would buy from you again! Thank you.”

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“Excellent service,would definitely shop again.Would recommend to other. Cheers”

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“Great Variety of wine. Great Service. And brilliant customer service.”

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“Jewel in the crown of Didders. 😍”

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“This is the first time that I have used this company, but I doubt it will be the last. They had the wine I had been looking for, and at a very fair price. Ordered on a Saturday, the wine arrived the following Tuesday. It was in perfect condition - very good packaging.”

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“Excellent advice from the team for my order, communication of delivery was great, delivered on time . Great service”

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“Thank you it was great!”

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“The Reserve team are always so helpful both in the store and when ordering online. You’re my go to for wine, whatever the occasion. Thank you.”

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“Amazing service and the quality of the wines is impeccable. Kate and her team really know their stuff!”

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“Brilliant as usual, great knowledge, helpfulness, flexibility. Love Reserve!”

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“Wonderful selection of wines and great tips re: what to serve them with (I am not a wine connoisseur so this is really helpful). My experience, both in Altrincham Market and online has been fantastic. Super fast home delivery service too!”

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Reserve Limited is rated 4.8 based on 370 reviews