REGULATION Reviews

Name: REGULATION
Address: 13A Bateman Street, Soho, London, W1D 3AF, 13A Bateman Street, Soho, London, W1D 3AF, London
Rating: 4.81

4.8 Rating 4,697 Reviews

96 %

of reviewers recommend REGULATION

4.8

Based on 4,697 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About REGULATION:

REGULATION has over 35 years of experience in manufacturing and retailing male fetish clothing & accessories in the UK.

Established in 1991, we specialise in high-quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish Scene as a whole.

Visit Website

Phone:

02072260665

Email:

support@regulation.co.uk

Location:

13A Bateman Street, Soho, London, W1D 3AF,
13A Bateman Street, Soho, London, W1D 3AF
London
W1D 3AF

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Im a regular customer at the store and have purchased on line. The staff are friendly, knowledgeable and interested in their customers. Thoroughly recommend a vist.”

Helpful Report

Posted 2 months ago

“Great customer service - I ordered a suit and asked to change the zipper color. Regulation is one of my favorite rubber gear producers”

REGULATION 5 star review on 23rd December 2025

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Posted 2 months ago

“The service you receive at the store and the anything bought online is super efficient and impeccable.”

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Posted 2 months ago

“Amazing selection and superb staff”

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Posted 2 months ago

“Constant communication, fast delivery. well packaged. Thanks”

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Posted 2 months ago

“Regulation always has great customer service. I order from Vancouver, Canada as we don’t really have great local options for fetish clothing (especially rubber) and I never have any concerns about arrival, shipping, returns, etc. The exchange rate and custom fees are brutal, but 1) they are not Regulation’s fault and 2) they are well worth it for quality gear. I always recommend Regulation for people starting out/wanting to expand their collection. any delay in reply from Pete/online customer service is normally due to time difference (about 8 hours for me), but otherwise the prompt response is always appreciated.”

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Posted 2 months ago

“Excellent quaility, very quick shipping and friendly staff/customer service”

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Posted 2 months ago

“All goods quick and just as the info online”

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Posted 2 months ago

“Great price and helpful staff, can't ask for more!”

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Posted 2 months ago

“One of my favourite shops for gear”

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Posted 2 months ago

“Always the best time at regulation. Friendly and helpful staff, products always 10/10!”

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Posted 2 months ago

“Wonderful shop and vibes! Polite and helpful personnel and a great variety and quality of products!”

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Posted 2 months ago

“Great fast delivery”

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Posted 2 months ago

“Big thanks to River and Kyle, they are the most lovely people that ensured a great experience within the store. Interaction within the store was amazing and honestly made a gloomy day a brighter”

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Posted 2 months ago

“Always a 5 star, never had a bad product or bad experience.”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“This Store is just pure class. The quality of product, communication and super friendly staff always deliver class! Thanks!!”

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Posted 2 months ago

“very good professional store with very discrete packaging”

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Posted 2 months ago

“Amazing products and customer service!”

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Posted 2 months ago

“These guys know are so well educated around their field.”

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Posted 2 months ago

REGULATION is rated 4.8 based on 4,697 reviews