Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,638 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,638 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 21st January 2026

Anonymous

Anonymous // 01/01/2019

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English

“Purchased the sheep sweater..already have the cardigan version.Goes well with jeans. found staff very helpful Keeping an eye on website for future designs.”

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Posted 3 years ago

“Bought for Christmas gifts, lucky to get them at sale price. Very cosy and well crafted knitwear, super cosy lining in these fingerless gloves. I’ve got Pachamama headband that I love… super cosy and very well crafted Fairisle design. Thank you Pachamam”

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Posted 3 years ago

“What a lovely company! I now have two of their products - a rainbow jumper and a fleece-lined bodywarmer - both are excellent and snuggly warm. Pleased to be supporting their fair work ethics.”

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Posted 3 years ago

“Products received. Not as soft as I would have expected but it seems ok in quality for now.”

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Posted 3 years ago

“These jumpers look great and are very warm and cosy”

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Posted 3 years ago

“I ordered the wool jackets with the sheep and the fox for my 4 year old Grandson. The sheep jacket fits beautifully as a jacket with room to put on over a jumper. Ive put the fox away for next winter for him and ordered the matching beanies. Sooo gorgeous and cute and so warm! It is so special to have hand knitted, natural fibre woollens. Thankyou so much. I will order again with Pachamama and highly recommend the genuine, beautiful knitted garments.”

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Posted 3 years ago

Hi Deborah, Thank you very much for your wonderful review. We are so glad to hear that you are pleased with the items! We hope it keeps your grandson extra cute and warm this winter :) Kind regards, Pachamama

Posted 3 years ago

“Well, you didn’t reply to my email.”

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Posted 3 years ago

Dear Lynda, Thank you for leaving us a review. We're sorry to hear that you were unable to receive our email to you last week, but please check in case it had landed on your junk mail. We understand these things can sometimes happen! Any questions at all please feel free to let us know. Kind regards, Pachamama

Posted 3 years ago

“Size 14 dress, 5ft 3in tall - have a medium grey body warmer - absolutely thrilled with it - quick delivery and have had so many positive comments. Looks and feels great - thank you.”

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Posted 3 years ago

“Speedy delivery. Fleece lined jacket is so warm and cosy. Don’t want to take it off!”

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Posted 3 years ago

“I saw this hat and just had to have it. I had seen others in a similar style but this was the one for me. Arrived promptly and fits perfectly.”

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Posted 3 years ago

“Super helpful, quick delivery”

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Posted 3 years ago

“I think they sound great as I try to make sure my clothes are ethically made.”

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Posted 3 years ago

“I bought a Tintagel zip jacket. It was well made and very attractive. Unfortunately, it was too bulky round the shoulders so I have returned it. Not a criticism, not all garments fit everyone, and return postage not too pricy”

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Posted 3 years ago

“amazing company with beautiful products”

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Posted 3 years ago

“Lovely warm colourful fleece lined jacket. You can feel the quality of the product.”

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Posted 3 years ago

“Lovely garment, perfect fit, everyone admiring, excellent service. Very pleased with this item.”

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Posted 3 years ago

“Beautiful knitwear! Excellent value for money and promptly delivered.”

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Posted 3 years ago

“Nicely knitted but 16-18 was too short and too tight even though I am a size 16. Returned it but so far have heard nothing from Pachamama in regards to the refund.”

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Posted 3 years ago

“I bought this for my girlfriend who is a true animal lover. She looks amazing with this fantastic bobble hat”

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Posted 3 years ago

“I bought a cardigan and jumper. Unfortunately the jumper was too long, but the cardigan is perfect. I got my money back for the jumper!”

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Posted 3 years ago

Pachamama Ltd is rated 4.8 based on 1,638 reviews