Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,638 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,638 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 21st January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Made the first purchase from Pachamama, and within two days it was delivered, and again with the second order goods arrived in two days. Both items were of good quality and well-packaged. Thank you.”

Helpful Report

Posted 3 years ago

“I ordered the Hoxton Sweater and am thoroughly delighted with my purchase. The quality is great, and as soon as I tried it on I could feel its warmth. It is slouchy enough to be able to fit an extra layer beneath it (and I think this will be necessary otherwise it will feel itchy). I am sure it will be put to great use during the winter months and, with care, will hopefully last for years to come.”

Helpful Report

Posted 3 years ago

“I love the cardigan. It is so warm and snug and people have remarked how nice it is. Thank you to the knitter.”

Helpful Report

Posted 3 years ago

“Delighted with my cardigan”

Helpful Report

Posted 3 years ago

“Well made, beautiful lined cardigan, so warm. Super fast delivery. Very pleased with purchase”

Helpful Report

Posted 3 years ago

“Speedy and efficient service!”

Helpful Report

Posted 3 years ago

“Caring company who looked after my interests......refunded quickly and sorted sending.”

Helpful Report

Posted 3 years ago

“Bought the Highland cattle teacosy for a friend as a cheer up present, instead of sending her flowers. She loved it! It arrived promptly too.”

Helpful Report

Posted 3 years ago

“Fantastic products”

Helpful Report

Posted 3 years ago

“This jumper is lovely, beautiful colours and the pattern is pretty. It fits well and is true to size.”

Helpful Report

Posted 3 years ago

“In light of the rising cost of energy decided that investment in a fleece lined Pachamama Half Zip was the way ahead for the Winter. I'm not disappointed - high quality, total warmth, comfortable and stylish too! Much better than putting the heating on...”

Helpful Report

Posted 3 years ago

Thanks for your wonderful review Richard!

Posted 3 years ago

“Lovely cream leg warmers for the winter. Great quality ...thick and chunky..perfect with my short boots!”

Helpful Report

Posted 3 years ago

“Beautiful selection of items. Lovely designs and easy to order and quick delivery. Would use again.”

Helpful Report

Posted 3 years ago

“Great hat, soft and the right size too”

Helpful Report

Posted 3 years ago

“I’m a repeat customer, love the bobble hats!”

Helpful Report

Posted 3 years ago

“I ordered a large and had to change to a medium, everything was very smooth with the size change and the refund was swift,love the sweater.”

Helpful Report

Posted 3 years ago

“Lovely cardigan. Good photos on the web site so you could see very well what you were buying, Fits well.”

Helpful Report

Posted 3 years ago

“All items arrived in good condition and quickly. I bought fun items - Rudolph slippers, as an Xmas gift, and felt bats for Halloween. They’re great!”

Helpful Report

Posted 3 years ago

“lovely jumper thank you”

Helpful Report

Posted 3 years ago

“Very poor. This company has gone downhill. I purchased 2 x sale items that were well below the standard I had come to expect from Pachamama.”

Helpful Report

Posted 3 years ago

Pachamama Ltd is rated 4.8 based on 1,638 reviews