Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,641 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 21st January 2026

Anonymous

Anonymous // 01/01/2019

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English

“I wanted to like this cardigan, but it made me look a bit 'mumsy'. It is lovely and warm - a bit too warm for the current heatwave, but would have been a useful garment for the upcoming colder weather, especially as we will be wanting to wrap up warm and avoid putting the heating on!”

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Posted 3 years ago

“Fast friendly service from Pachamama LTD and I will be buying more items from them. Absolute value for money”

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Posted 3 years ago

“Super quick deliver! Excellent quality. Very happy”

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Posted 3 years ago

“Unable to review item as the day after I was told that the item had been dispatched I received an email to say it was out of stock! How does that work!?I hope that my refund has been actioned!”

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Posted 3 years ago

“As ever I was excited when my package arrived and as always I was not disappointed. my blanket is a beautiful well made bright colours and cozy. Thank you. Highly recommend everything I have ever bought from you. Socks, jumpers, hats, and blankets I have bought more than one of all of them over the years”

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Posted 3 years ago

Hi Imogen, Thank you very much for your kind review and we are very happy to hear that you are enjoying Pachamama products. We hope they continue to keep you warm for many more years. We truly appreciate customers like you! Kind regards, Riza

Posted 3 years ago

“Received amazing customer service at Pachamama, who helped me with careful sizing. When the product arrived, I was thrilled as it fit my dad perfectly and keeps him toasty warm. Very happy.”

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Posted 3 years ago

Hi Yin, Thank you very much for your positive review, we are glad to hear that the Whistler Half Zip fit your dad perfectly! We hope to see you again :) Kind regards, Pachamama

Posted 3 years ago

“Fabulous knits! Can’t wait to wear them! Very prompt delivery- thank you!”

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Posted 3 years ago

“The gloves are just lovely. I bought for a gift for my aunt who has been very poorly and feeling the cold. She can't say enough good things about them. Adores them, warm and snug and such beautiful colours and detail. I am very pleased. My only issue with the seller is they didn't include my note for my aunt. She had no idea who had sent it and only found buyer e mail on document in package. Many thanks”

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Posted 3 years ago

“Excellent store for natural wool knitwear and homeware.”

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Posted 3 years ago

“great jumper much admired”

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Posted 3 years ago

“Beautiful hat”

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Posted 3 years ago

“Top arrived promptly. As described and good quality. Very pleased 😀”

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Posted 3 years ago

“Photographs do not do these flowers justice. They are amazing. I am delighted with my purchase.”

Pachamama Ltd 5 star review on 11th May 2022

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Posted 3 years ago

“love my cardigan”

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Posted 3 years ago

“Love the socks but very sadly having to return them because there is insufficient 'give' in them at the top of each sock. I have had a pair of the oatmeal ones for years - shorter than those now purchased - but can't remember where I bought them. I suspect they were seconds as there are a number of knots in them, and they have more 'give' in them. However, they are the most wonderful bedsocks.......!! Far, far superior to anything else on the market.”

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Posted 3 years ago

“Lovely cardigan, stylish and warm. Fits well too. Very pleased with it.”

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Posted 3 years ago

“Great product, fast delivery thanks.”

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Posted 3 years ago

“Excellent, efficient, prompt service and with a sensible easy to navigate website.”

Pachamama Ltd 5 star review on 3rd May 2022

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Posted 3 years ago

“Wonderful knitwear. Very well made. Very pleased I bought them”

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Posted 3 years ago

“I am always very pleased with the quick delivery of all my orders. It is easy to browse the website and purchase items.”

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Posted 3 years ago

Pachamama Ltd is rated 4.8 based on 1,641 reviews