Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,642 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 21st January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good quality and promptly delivery.”

Helpful Report

Posted 4 years ago

“Haven’t received this present yet very disappointed can you tell where it is please????it’s paid for and not cheap”

Helpful Report

Posted 4 years ago

Hi Mikey, we are sorry to hear that there was a delay with your delivery. There were a few Royal Mail delays with the Christmas post, which were, unfortunately, out of our control. Covid certainly hasn't helped too! Hopefully you have received it by now? Please let us know if not and we will look into it urgently. Regards, Pachamama Customer Services

Posted 3 years ago

“Excellent service and product , bought for other half for Xmas and delivered 2 days after ordering . Very happy lady as fits/ feels lovely and she's looking forwards to wearing it with her sheep friends 🙂”

Pachamama Ltd 5 star review on 25th December 2021

Helpful Report

Posted 4 years ago

“I bought the bobble hat while on holiday in Wales. My niece bought the headband. I couldn’t see how a hat with no top in it could keep me warm but it does & I love it. A friend has ordered too. Merry Christmas”

Helpful Report

Posted 4 years ago

“Lovely hat;well made;fits well. LOVE IT.THANK YOU. HAVE A LOVELY CHRISTMAS ALL OF YOU.”

Helpful Report

Posted 4 years ago

“Super service , really quick delivery and the socks are wonderful , really pleased”

Helpful Report

Posted 4 years ago

“Love the products. Excellent quality!”

Helpful Report

Posted 4 years ago

“Arrived quickly, phoned regarding sizing and they were very helpful and actually went to measure one for me so I could compare with original sweater as the size label was illegible. Excellent personal service! Thank you.”

Helpful Report

Posted 4 years ago

“Three pairs of sofa socks were fabulous… nicely knitted.. All goods arrived quickly and were perfect as stated..I highly recommend this company.”

Helpful Report

Posted 4 years ago

“Excellent product received within a few days of ordering; well packaged”

Helpful Report

Posted 4 years ago

“Marvellous goods, excellent quality and attractive.”

Helpful Report

Posted 4 years ago

“Online service and deliveries very efficient. I do like the quality of your goods and the resultant beautiful colours.”

Helpful Report

Posted 4 years ago

“Love this jumper! Lovely and warm & long.”

Helpful Report

Posted 4 years ago

“Amazing products and customer service from Pachamama thank you!”

Helpful Report

Posted 4 years ago

“Lovely leg warmers . very cosy . great with denims”

Helpful Report

Posted 4 years ago

“Wonderful quality and unheard of service. Really personal service. Refreshingly impressive”

Helpful Report

Posted 4 years ago

“Lovely colours and great quality. Sadly I had to return it though as it didn’t fit my body shape.”

Helpful Report

Posted 4 years ago

“It’s a first for buy these branded products, 2 as Christmas presents and one for my wife pre Xmas. The quality is superb and made from natural fibres. Easy to use website, great range and speedy delivery👍”

Helpful Report

Posted 4 years ago

“loved the design of both hats, though I did find the llama one a tad too large.”

Helpful Report

Posted 4 years ago

“Absolutely perfect for my horse obsessed nephew! Great quality too! Now wish I had got one for myself!!”

Helpful Report

Posted 4 years ago

Pachamama Ltd is rated 4.8 based on 1,642 reviews