NOTCH® Reviews

Name: NOTCH®
Address: 120 Spring Bank, 120 Spring Bank, East Riding of Yorkshire
Rating: 4.91

4.9 Rating 7,623 Reviews

98 %

of reviewers recommend NOTCH®

Company Reviews

Metrics

Info

4.9

Based on 7,623 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)333 0150143

Email:

hello@notch.io

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684

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Product! Great Service!”

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Posted 3 years ago

“Excellent quality”

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Posted 3 years ago

“Fabulous service, quality product”

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Posted 3 years ago

“Awesome product, many options pre prepared with the choice to create your own personal personal ones. Prompt reply after ordering with delivery updates.The incentive of a free bracelet after purchasing 15 beads is a great idea. I complete virtual distance events and wearing all the medals is impossible. Wearing NOTCH beads to celebrate my achievements is very doable and a beautiful way to encourage others to get moving.”

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Posted 3 years ago

“I had to exchange my bracelet due to ordering the wrong size. The customer service response was excellent and very prompt. Within a few days it was all sorted. Fantastic”

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Posted 3 years ago

“I bought a medical ID leather bracelet plus two charms, and the products are all excellent. Amazing quality and really quick shipping. I will be buying more charms as this is a stylish alternative to more traditional medical IDs which offers the potential to add personality. 10/10”

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Posted 3 years ago

“Always great quality and delivered promptly well within the expected delivery time.”

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Posted 3 years ago

“Many thanks once again for my purchase, always on time and fab quality, service second to none😊👍 Well done Notch.”

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Posted 3 years ago

“Brilliant service. Wrong notch delivered,but communication is A*. Problem rectified and correct notch received within 3 days.”

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Posted 3 years ago

“Great service. My Notch was sent out really quickly. They even created one for the event I was doing as it wasn’t on the list”

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Posted 3 years ago

“I'm kind of torn actually. On the one hand I love the idea of NOTCH and the bracelet is of high quality. But the website said not to add any extra width to the size of my wrist because NOTCH account for that. So I didn't, but it's pretty tight with just the one notch on it, so I can't see it being comfortable with any more notches added. Secondly, the notch I ordered is a standard one on the website, not custom made, so you'd expect it to be as it looks on the site, right? But it's not. It's a lighter, slightly greeny blue that I'm not a big fan of, and the pattern reaches up to the edge of the notch, which it doesn't do on the picture on the website. So yeah, fast delivery, good quality, but expectations have not been fulfilled and I feel a bit "meh".”

Helpful Report

Posted 3 years ago

Hi Peter, we will drop you an email!

Posted 3 years ago

“Good quality bracelet and the engraved beads are a great idea.”

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Posted 3 years ago

“Love my Notch bracelet 🖤”

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Posted 3 years ago

“Excellent product and really great customer service! i bought the wrong size and they happily sorted the return and exchange. The bracelet is comfy and the magnetic clasp is really strong. Very pleased with my purchase.”

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Posted 3 years ago

“One again outstanding service High quality product excellent design very happy with notch and will recommend to everyone”

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Posted 3 years ago

“Excellent service. There was a small problem with a notch I had bought and the team were great. After sending photo of the Notch, they immediately came back with a replacement”

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Posted 3 years ago

“Used notch several times and the service is always 5 stars!!”

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Posted 3 years ago

“I originally bought 4 notch bracelets as gifts for friends (male and female) for when we travel together, so we could gather a notch for each trip. However, as the Notch concept has gained popularity, the costs have gone up. On this basis, I'm not sure I'll continue to buy them after our current trip. It was a great idea but now I'm not sure it's worth the expense. Rather than buying a notch, I could pay for access to a sightseeing ticket for a similar expense. In addition, as someone who wears a lot of jewellery, if a notch bracelet is lost, I would struggle to get an insurer to pay out it's "value", which is actually quiet substantial if you are wearing a bracelet with several notches. All these factors mean I'm not sure we will continue with further purchases going forward.”

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Posted 3 years ago

“Fantastic customer service”

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Posted 3 years ago

“I’ve placed a handful of orders from Notch and have always had super fast delivery. This time, I did my Half Marathon on Sunday morning, ordered my Notch that afternoon, it was dispatched Monday and arrived Tuesday. Again, top “Notch” service!”

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Posted 3 years ago

NOTCH® is rated 4.9 based on 7,623 reviews