NOTCH® Reviews

Name: NOTCH®
Address: 120 Spring Bank, 120 Spring Bank, East Riding of Yorkshire
Rating: 4.91

4.9 Rating 7,590 Reviews

98 %

of reviewers recommend NOTCH®

Company Reviews

Metrics

4.9

Based on 7,590 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Haley Traetto-Reynolds

683

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb items, high quality and deliverd quickly”

Helpful Report

Posted 3 months ago

“We love Notch!! Such a great idea and we use them for our running adventures. Great colours, great online service and delivery and they make for fantastic conversations! We promote them wherever we go and look forward to the end of each run so we can order another one :)”

NOTCH® 5 star review on 14th December 2025

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Posted 3 months ago

“Service as advised Easy to order Arrived as anticipated”

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Posted 3 months ago

“Very good service, I hoped the notch bracelet would come in gift box, but I must have missed the box to tick. Very quick service with me very quickly”

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Posted 3 months ago

Hi 🤗 Thanks for taking the time to leave us a review; we really appreciate it! As standard, we send NOTCH Jewellery in NOTCH branded, recyclable velvet pouches as part of our initiative to minimise waste, reduce carbon footprints, and be kinder to the environment. All our gifting options are available on our website here: https://notch.io/collections/presentation-celebration-tins Enjoy your new NOTCH. Thanks 💗

Posted 3 months ago

“Great customer service, always happy to help with personalisation 😊.”

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Posted 3 months ago

“I love the range and have given several out as gifts. They are well received and the amount of notch’s available creates the gift where you can keep giving.”

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Posted 3 months ago

“Great product fits well and looks great with all my outfits”

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Posted 3 months ago

“Superb quality product with perfect engraving and Personalisation. Quicker than anticipated delivery for a personalised product. Would highly recommend”

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Posted 3 months ago

“I was looking for a medical play braclet but didn't want anything too formal and found notch I love mine it's really good quality too and can customise what you want on it”

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Posted 3 months ago

“Lovely quality bracelets, I have the breast cancer limited edition one, 2 of my grandchildren have red one's, I've bought a red one and Liverpool charm for my son in law for Christmas, and a leather one and zodiac charm for my husband. I will definitely investing in more bracelets and charms.”

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Posted 3 months ago

Thanks for your amazing review, Gillian 🤩 We love that NOTCH is part of your family! We look forward to continuing on your NOTCH journey with you 💗

Posted 3 months ago

“Spot on, wife will love it,”

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Posted 3 months ago

“Very quick delivery and amazing bracelet and notches”

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Posted 3 months ago

“Bought for a Christmas present and loved it will be getting more”

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Posted 3 months ago

“Just love it!! And the customer service is second to none!”

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Posted 3 months ago

“I ordered 2 lace tags in July and reordered the same tags a couple of weeks agi but was very disappointed that although I had ordered the same font and colour, they were different in appearance which detracts from wearing them as a pair.”

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Posted 3 months ago

Hi Helen! We of course want your order to be perfect for you, so we will pop you a direct message.

Posted 3 months ago

“After ordering a charm for the first time from here, it seemed to take a long time arrive. The tracking number showed no information I emailed Notch to enquire about this and after a very quick response it transpired that there was some information missing from my address (my fault). Another charm was then sent out straight away and I received it very soon after.”

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Posted 4 months ago

“Amazing customer service.”

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Posted 4 months ago

“I just absolutely love everything about them, there's so much to choose from. Would love to see more colours of the magnetic clasps, to match the cord bracelets.”

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Posted 4 months ago

Hi Karen🤗 We're so happy to hear that you love NOTCH! 💗Thanks for your amazing review. We have passed your suggestion about clasp colours onto our design team. Merry Christmas 🎄

Posted 3 months ago

“Quality product and good service”

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Posted 4 months ago

“I love my new Notch and chose a red one to represent the Poppy as I took part in the Brigg Poppy 10K and Military challenge.”

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Posted 4 months ago

NOTCH® is rated 4.9 based on 7,590 reviews