NOTCH® Reviews

Name: NOTCH®
Address: 120 Spring Bank, 120 Spring Bank, East Riding of Yorkshire
Rating: 4.91

4.9 Rating 7,593 Reviews

98 %

of reviewers recommend NOTCH®

Company Reviews

Metrics

4.9

Based on 7,593 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Haley Traetto-Reynolds

683

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Notch again, could have done with another small black pouch as the 3 notches were for two people. Would recommend this great product 😃”

Helpful Report

Posted 4 months ago

Hi 🤗 Thanks for leaving us a review - we really appreciate it! In an effort to minimise packaging, we send all Notch charms in the same order out in one velvet pouch, unless otherwise requested. We'll pop you a direct message to help with the second pouch. We want your gifts to be perfect! 💖

Posted 4 months ago

“Great service and great product. Park runner mainly, so four of my notches are linked to that. Until I completed the great south run, so I had to get that notch too. Very happy with with the notches and bracelet.”

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Posted 4 months ago

“Lovely bracelet and now I have something that can be added to - great gift option. They really are top notch (see what I did there?)”

NOTCH® 5 star review on 1st December 2025

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Posted 4 months ago

“Easy to navigate website Great choice of products Value for money Good communication Delivery within time scales”

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Posted 4 months ago

“Super happy with my recent notch purchases as my bracelet previously only having one, was looking bare, but with 11, looks fab!”

NOTCH® 5 star review on 29th November 2025

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Posted 4 months ago

“Well made gift, excellent customer care”

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Posted 4 months ago

“I love NOTCH and look forward to adding my notches after races. The team are really helpful and friendly. If a Notch is available they will add it for you. I like that I get to have a momento of my runs on my wrist rather than a tshirt I won't wear. I can usually pick a colour that represents the race, Athens gold or Red for Middlesbrough and the choice of bracelets is really good. Just ordered my free bracelet after purchasing 15 notches and it will be filled up with my 2026 races.”

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Posted 4 months ago

“Love notch.”

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Posted 4 months ago

“My first order , good service , very pleased”

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Posted 4 months ago

“Fantastic quality and quick service. A small error was made and they corrected it straight away and was delivered within two days of me speaking to them. Customer service are polite and get things resolved quickly. Will definitely be ordering more products!!”

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Posted 4 months ago

“Really lovely item, great quality, and dispatched really quickly”

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Posted 4 months ago

“Excellent customer service good swift delivery”

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Posted 4 months ago

“I have purchased Notch's before and the same as on this occasion, very satisfied with the product and speedy delivery.”

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Posted 4 months ago

Hi Sharyn 🤗 Thanks for taking the time to leave us such a great review! We're so pleased to hear that you're happy with your new NOTCH order and the service you received. Enjoy! 💖

Posted 4 months ago

“Arrived quickly . I wear it as a medical reminder”

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Posted 4 months ago

“easy to order a personalised charm and helped when i asked for plain packaging so delivery wasnt guesed by other half”

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Posted 4 months ago

“I can’t praise the Notch team enough. In the past they have exchange a bracelet for a different size and this time they were so helpful when the Black Friday code didn’t work. Nothing ever seems too much trouble. My last order arrived really quickly and exactly as expected. Thanks to everyone at Notch”

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Posted 4 months ago

Thank you so much for your kind words Rebecca! We are so pleased to have been able to assist to you :)

Posted 4 months ago

“Amazing product as always, I have bought bracelets for friends and family and lace tags for running club, the customer service is fantastic and the products when they arrived were brilliant. Love them and can’t wait to add to my own bracelet.”

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Posted 4 months ago

“Easy to order and quick delivery”

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Posted 4 months ago

“Easy to order, good order updates and tracked delivery nothing not to like”

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Posted 4 months ago

“A great way of recording any one’s achievements both for male or female, fabulous colour choices and designs.”

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Posted 4 months ago

NOTCH® is rated 4.9 based on 7,593 reviews