NOTCH® Reviews

Name: NOTCH®
Address: 120 Spring Bank, Hull
Rating: 4.92

4.9 Rating 6,814 Reviews

98 %

of reviewers recommend NOTCH®

Company Reviews

Metrics

4.9

Based on 6,814 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

651

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expensive for a cloth bracelet but the engraving looks really good”

Helpful Report

Posted 4 months ago

“Very nice product. However, I found the website difficult to navigate, and the notch I ordered was pictured in orange, so assumed (wrongly it turned out) that's that how it would be delivered. Unfortunately it came in brass. I didn't notice that you had to select the colour. It needs to be more obvious or a step by step ordering process to facilitate this.”

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Posted 4 months ago

Hi Kezia - We have sent you a direct email :)

Posted 3 months ago

“ver quick and effiient”

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Posted 5 months ago

“Good product shame you cannot wear it in water.”

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Posted 5 months ago

Hi Laura :) Thanks so much for leaving us a review and for the feedback! We really do appreciate all our customer comments :) We have passed this onto our design team :) Thanks for choosing NOTCH! :)

Posted 5 months ago

“I bought my husband a braided leather bracelet and London Marathon charm at the Marathon Expo last year and he absolutely loved it. Our children bought him another notch charm for Father’s Day. He wore it every day, but unfortunately he lost it while wearing. It must have got caught on something and he didn’t notice. I bought him a new one for Christmas, but he is now worried about wearing it as it’s seems inevitable that the magnet clasp will fail him again at some point. It’s such a shame, because he does really love it.”

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Posted 5 months ago

Hi :) Thanks so much for taking the time out of your day to leave us a review. All our customer feedback is very important to us! All NOTCH Bracelets feature our unique stainless-steel, brass, or anodised aluminium clasp, connected by two strong neodymium magnets, locking together with a safe and secure, super-strong snap. We want your husband to love wearing his bracelet and wear it every day! :) We've popped you a direct message :)

Posted 5 months ago

“Love my notch. Annoyingly didn't get the discount for medical applied, and typically day after I ordered got an email saying bogof on notches. But the notches themselves are great”

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Posted 5 months ago

Hi Pete :) Thanks so much for sharing a photo of your bracelet and Notches, it's looking fantastic! Thanks for taking the time out of your day to leave us a review. We're so pleased that you love NOTCH! Any current offers are detailed at the top of our website homepage. You can also follow us on Facebook and Instagram as well as signing up to our newsletter, so that you can be made aware of any upcoming discounts or offers. We've popped you a direct message :) Thanks!

Posted 5 months ago

“Very pleased with the bracelet and notch which was a present for a family member and they were delighted with the bracelet and Notch”

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Posted 5 months ago

“Love my new charms however they don’t appear to be as shiny as my others.”

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Posted 5 months ago

Hi Jan :) Thanks so much for leaving us a review. All our customer feedback is important to us! We're so pleased to hear that you love your Notches. We've popped you a direct message :) Thanks!

Posted 5 months ago

“Good service - I would have bought a border collie notch but the image is awful! Notches received are fine though”

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Posted 5 months ago

Hi Diane :) Thanks so much for taking the time to leave us a review! We appreciate all our customer feedback :) We receive a high volume of icon suggestions and every month we review which ones we’re able to create and turn into finished Notches. Turning an icon into a Notch takes time and we consider various aspects including clarity of the finished design and how popular it may be among all our customers. We've popped you a direct message :) Thanks!

Posted 5 months ago

“My only criticism is the magnetic closure system. It isn’t strong enough to prevent detachment when removing clothing!”

Helpful Report

Posted 5 months ago

Hi :) Thanks so much for taking the time out to leave us a review! All customer feedback is important to us :) All NOTCH Bracelets feature our unique stainless-steel, brass, or anodised aluminium clasp, connected by two neodymium magnets, locking together with a safe and secure, super-strong snap. We have popped you a direct message. Thanks! :)

Posted 5 months ago

“Very good. Didn't leave enough space between 1 notch 2 words ensure you use full stops to split words up.”

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Posted 5 months ago

Hi Kevin :) Thanks so much for leaving us a review! We really appreciate all customer feedback :) We want to create your Notches so they are perfect for you! When ordering, if you need extra spaces between the engraving, just let our helpful design team know in the notes section, and they will create your Notch just the way you want :) Thanks so much :)

Posted 5 months ago

“I love Notch as they are all individual to you. I now have 4 Notch Bracelets and I love every single one. My Bestie brought me my 1st one and we have notches that mean things to us”

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Posted 6 months ago

“I have had 5 notches in the past and was very pleased with them however the latest one I bought in light blue because the writing was in white you couldn't really see it so I haven't used it”

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Posted 6 months ago

Hi Pete :) Thanks so much for leaving us a review. All customer feedback is very important to us! We want you to love all your Notches! We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange. We have popped you a direct message :) Thanks!

Posted 6 months ago

“Delighted with my Notch bracelet. Just need better access to the individual notches please.”

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Posted 7 months ago

Hi :) Thanks for leaving us a great review! We're so happy that you're delighted with your Notch bracelet :) We're always happy to help with any enquiries. Our team is available to help with individual Notches, 7 days a week :) We can be contacted via Fb, Instagram, live chat, NOTCH website contact form, email and phone. Please don't hesitate to get in touch if you have a query! Happy Notching :)

Posted 6 months ago

“A fantastic product and great craftsmanship. I was a little disappointed with the packaging. I was hoping for something a little nicer as it was a present. As a suggestion, could you possibly offer a gift box? Otherwise very happy.”

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Posted 7 months ago

Hi Paul :) Thanks so much for taking the time to leave us a review! We're so happy that you love your Notch order :) We've popped you a message :)

Posted 7 months ago

“Nothing to add”

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Posted 7 months ago

“Fast service and a special product that you can personalize to suit your needs.”

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Posted 8 months ago

“I'm very pleased with my purchase, my daughter and grandson are a fair distance away. So the notch keeps them close to me. I think it's very good quality too. The magnet lock is very strong.”

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Posted 8 months ago

“The bracelet was nicely done. One issue for me is that the custom wording on the clasp doesn't stay outward facing. May try with leather to see if it stays in place then.”

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Posted 8 months ago

Hi Eddie :) Thanks so much for taking the time to review us, we really do appreciate all customer feedback. We have passed that onto our design team :) Thanks!

Posted 8 months ago

“Absolutely beautiful bracelet. I thought it was too tight but actually it's really comfortable to wear. I love the variety of colours too. My only thing is that the white writing on a pale pink background isn't very readable. Maybe better to have brighter colours. Otherwise a brilliant idea.”

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Posted 10 months ago

Thanks so much for taking the time to leave us a review. We value all our customer feedback. We're so pleased you love your bracelet and Notches. We will pass your comments onto our design team! Thanks so much!

Posted 8 months ago

NOTCH® is rated 4.9 based on 6,814 reviews