NOTCH® Reviews

Name: NOTCH®
Address: 120 Spring Bank, Hull
Rating: 4.92

4.9 Rating 5,641 Reviews

98 %

of reviewers recommend NOTCH®

Company Reviews

Metrics

4.9

Based on 5,641 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

505

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was sent the wrong one. When I questioned it customer service was helpful and said they would send me the right one. I waited and got back to customer service and they told me no one had processed the second one so they did it the second time. Almost 2 weeks since I contacted them and I’m still waiting on my correct bracelet to be delivered 🤦🏼‍♀️”

Helpful Report

Posted 2 years ago

“Really pleased with the charms but was disappointed that they both came in one pouch when they where presents for two different people and now one person doesn't have one, I think this can be asked before checkout.”

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Posted 2 years ago

“Nice product line the notches but I think the premium black leather band was quite ordinary and overpriced , expected more to be honest .”

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Posted 3 years ago

“Beautiful product and very good quality. Nicely presented in the pouch. I only given 3 stars as the colour description of turquoise blue notch did not match my expectations of turquoise it comes more like a pale sky blue rather than a bright turquoise. Would have preferred a brighter colour. I maybe need to look more careful at the colour pictures rather than the description.”

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Posted 3 years ago

“It has not turned up yet hopefully it will be for Christmas”

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Posted 3 years ago

“Love the product but scetching of Notch has slipped onto the side where the wording is so it looks scratched. It’s not but it spoils the look a bit.”

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Posted 3 years ago

“Quite pleased with the product but disappointed with the packaging. I know it sounds silly but the fact that the sticker was badly placed on the presentation tin makes it look really cheap. Delivery was quick which was good.”

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Posted 3 years ago

“I received 3 notches for my birthday in April 2020, they are the brass ones, along with a leather bracelet with brass clasp. Unfortunately, all of the brass has discoloured and is no longer bright. I have subsequently received another two notches, one blue and one pink and thus far they have remained bright. Although disappointed with the tarnishing of the brass notches I love the product as a whole and will continue to record my achievements with Notches.”

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Posted 3 years ago

“Easy to order but I am yet to receive the product”

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Posted 3 years ago

“I haven't yet received it... Hoping it comes before the weekend as its for my partners bday on Sunday x so based on this I can't be pleased with what I've not yet received”

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Posted 4 years ago

“I made my order with notch, and after receiving an email confirmation and paying I was asked to clarify again what my order was. However, despite this, the incorrect colour came in the post and it was too late to change it as it was a gift. I was a little disappointed as I chose the colour for a specific reason. However the service was fast and communication was good. The overall idea is lovely too.”

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Posted 4 years ago

“delivery took longer than expected and it wasnt very well comunicated”

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Posted 4 years ago

“I sent a message to inquire about my order but did not get a reply. So I had to wait til my order arrived to see if my order was right and what I ordered. So I would rate as acceptable.”

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Posted 4 years ago

“Bit expensive”

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Posted 4 years ago

NOTCH® is rated 4.9 based on 5,641 reviews