Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,562 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,562 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 300,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kong, Non-stop dogwear, K9 Sport Sack, ChuckIt! and more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 7th June 2026

2116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order. Arrived on time can ask for nothing more”

Mountain Dog 5 star review on 10th April 2021

Helpful Report

Posted 5 years ago

Hi Nicholas, Thank you for reviewing the Kong Signature Stick XL. These are a favourite of some of our in-house doggies too. 😊 We hope to see you again soon! Best wishes, Mountain Dog Team

Posted 3 years ago

“Very well made and comfortable. Service prompt and reliable”

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Posted 5 years ago

“Items arrived in the time period stated. Really good shopping experience and the harnesses as brilliant.”

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Posted 5 years ago

“Great service, quick delivery, we will always use mountain dog for anything we need for our dog”

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Posted 5 years ago

“Very easy to order, and arrived promptly. Seem very efficient. The dog harness is good quality, this is the second one I've bought. Good strong handle to enable me to grab a very wayward Airdale, as he tries to evade capture ! Thank you.”

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Posted 5 years ago

“Very good quick service & helpful with one order returned due to my jack russell strange shape. Shall use this company again👍”

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Posted 5 years ago

“Good website with prompt delivery.”

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Posted 5 years ago

“Excellent description and photos of harness. Measurements from site were perfect. Item arrived quick and exactly as described.”

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Posted 5 years ago

“Really easy service. Quick delivery. Fantastic. The product is amazing and such a good price. They had a really good range of products for my larger breed pup and great choice of colours. Excellent.”

Mountain Dog 5 star review on 8th April 2021

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Posted 5 years ago

Hi Sandie, thanks so much for your feedback! We're happy to hear you had a great experience and hope to see you and your pooch again in the future.

Posted 5 years ago

“I’ve ordered quite a lot from here recently all products have been delivered timely and are great quality”

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Posted 5 years ago

“Excellent service! Will use again!”

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Posted 5 years ago

“Very prompt service, my order arrived in just a couple of days, I’ve shopped with mountain dog before and find them a very reliable and easy company to deal with. Thank you Mountain Dog we love our new lead! 😊🐶”

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Posted 5 years ago

“Our Cocker hasn’t worn the coat yet, it seems to fit her ok. A bit long but I probably ordered a size too big. It adjusts ok so can’t see any problems with it.”

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Posted 5 years ago

“Great customer service and item as described. Will be visiting soon again :-)”

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Posted 5 years ago

“Easy to order, quick delivery.”

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Posted 5 years ago

“Nice, lightweight harness but sturdy enough for long days out in rough terrain. Would recommend. My only suggestion for improvement would be to give greater scope for adjustment of the neck straps.”

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Posted 5 years ago

“Fabulous quality and fit. The dogs obviously like them too since I don't have to fight to get them on!! I have 3 generations of jrt wearing them (pics attached) granny Tansy (blue) mummy Ruby (red) and 11 month old Rosie (grey)”

Mountain Dog 5 star review on 6th April 2021

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Posted 5 years ago

Hello Claire, Thanks for taking the time to leave us a review! The Front Range Harness is a fan-favourite here at Mountain Dog – we’re so glad to hear you and your pup love it too! Best wishes, Mountain Dog Team

Posted 3 years ago

“Prompt service and reasonable price”

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Posted 5 years ago

“Order was hassle-free; delivery notifications were timely and Huerta harness arrived on time.”

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Posted 5 years ago

“I was so impressed with Mountain Dog's speed of delivery. I was looking for a specific harness not available in Ireland and was expecting large, Brexit delays when ordering from a UK store. Not only did Mountain Dog dispatch my order on the same day, the order was delivered in a matter of days. Very impressive!”

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Posted 5 years ago

Mountain Dog is rated 4.9 based on 6,562 reviews