Login
Start Free Trial Are you a business? Click Here

Mountain Dog Reviews

4.9 Rating 6,498 Reviews
99 %
of reviewers recommend Mountain Dog
4.9
Based on 6,498 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Mountain Dog Reviews

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 14th March 2026
Joanne W
Mountain Dog 5 star review on 14th March 2026
Joanne W
Mountain Dog 5 star review on 8th March 2026
Paul F
Mountain Dog 5 star review on 8th March 2026
Paul F
Mountain Dog 5 star review on 26th February 2026
Nicky G
Mountain Dog 5 star review on 24th February 2026
Mrs Lisa E
Mountain Dog 5 star review on 22nd February 2026
Lydia C
2111
Anonymous
Anonymous  // 01/01/2019
I wanted a lead to match my dog’s new harness since the website I purchased the harness from had sold out - mountain dog are reliable and kept me updated about my purchase. Their products are great and recommend this company - have used several times in last couple of years.
Helpful Report
Posted 1 year ago
Thank you so much for your lovely review Linda!
Posted 1 year ago
Fast delivery! Thank you!
Helpful Report
Posted 1 year ago
Thank you so much Lisa!
Posted 1 year ago
Excellent product as always. Have bought a few things from this company and always been very impressed with the quality and selection of products. Postage was super fast and they don't overcharge on delivery costs. Can happily recommend them.
Helpful Report
Posted 1 year ago
Thank you so much Andrew!
Posted 1 year ago
Ordering was easy, delivery was quick and the product was great! Thank you.
Helpful Report
Posted 1 year ago
Wonderful Suzanne! Thank you so much for your kind review!
Posted 1 year ago
Promptly delivered and a smooth transaction thank you
Helpful Report
Posted 1 year ago
Great to hear Dev! Thank you so much for your review and for choosing Mountain Dog!
Posted 1 year ago
I have tried other leads to stop our choc lab from pulling but this has been a hit straight away. As soon as you put it on her, she starts behaving and there is no inclination to pull... like a dream dog! Thankyou for creating such a wonderful product !
Mountain Dog 5 star review on 1st November 2024
Helpful Report
Posted 1 year ago
Thank you so much Madeleine! Thank you so much for sharing your wonderful photo too!
Posted 1 year ago
Bargain! great product ,great price, easy ordering and quick delivery, thanks.
Helpful Report
Posted 1 year ago
Thank you so much Velma!
Posted 1 year ago
Ordered a harness but when it was delivered I had the wrong size so had to return it for an exchange to the smaller size. Return was easy although I had to pay for the return cost. Once my return had been recieved by Mountain Dog they shipped the exchange item within hours and it was received the next day. My experience with Mountain Dog has been very good and I would recommend them to other dog owners.
Helpful Report
Posted 1 year ago
Wonderful to hear our returns service worked so well for you. Thank you so much for your kind review!
Posted 1 year ago
Excellent customer service to establish correct size. Product is well make and does the job. Delivery was prompt and overall I’d highly recommend.
Helpful Report
Posted 1 year ago
Thank you so much Nick! Great to hear our team could help you find the size you needed. We hope to see you again online soon
Posted 1 year ago
Very efficient service, no complaints!
Helpful Report
Posted 1 year ago
Lovely to hear! Thank you so much Rosalind
Posted 1 year ago
Very pleased with my item, quick delivery, no problems at all, will shop again! 😁👍
Helpful Report
Posted 1 year ago
Always wonderful to hear! Thank you so much for choosing Mountain Dog!
Posted 1 year ago
Excelllent service and product. Would definitely buy from them again.
Helpful Report
Posted 1 year ago
Excellent customer service, great products and quick delivery.
Helpful Report
Posted 1 year ago
Thank you so much Claira! Our hard working team aim to give the best experience we can
Posted 1 year ago
Good range of products at competitive prices. Website easy to use and ordering/delivery efficient.
Helpful Report
Posted 1 year ago
Always wonderful to hear! Thank you so much for your review. Enjoy your new gear!
Posted 1 year ago
What a great company to buy from. We had a problem and it was dealt with immediately in a polite and very professional manner the replacement was sent in a flash. Wouldn’t hesitate to use them again. Thank you
Helpful Report
Posted 1 year ago
Thank you so much Dawn! Lovely to hear our team could help. We look forward to seeing you again online soon
Posted 1 year ago
Will continue to return to this fabulous provider Mountain Dog for all our Parson Russell Terrier needs. Brilliant 🤩
Helpful Report
Posted 1 year ago
Fabulous! Thank you so much Chris! We look forward to seeing you again online soon!
Posted 1 year ago
First purchase with Mountain dog. Bought a coat for my terrier, got it at a great price and it fits perfectly. Excellent
Helpful Report
Posted 1 year ago
Lovely to hear Andy! Thank you so much for your review and for choosing Mountain Dog!
Posted 1 year ago
I ordered the wrong one (too short) Returned for a credit which was dealt with quickly (thank you). Got a replacement from Mountain Dog quickly too. All in all, a good experience. My only regret was forking out for 2 lots of wasted and expensive postage and yomping down to the post office. I'll have to concentrate harder next time
Helpful Report
Posted 1 year ago
Thank you so much for your review Gary! Great to hear our returns worked so well for you
Posted 1 year ago
The 5 metre line l ordered is excellent. Very strong and perfect for an active Spaniel. It arrived promptly too.
Helpful Report
Posted 1 year ago
Thank you so much Sarah!
Posted 1 year ago
Lovely jacket at a great price. Arrived very quickly. Excellent service.
Helpful Report
Posted 1 year ago
Lovely to hear Jo! Thank you so much for your review
Posted 1 year ago
Mountain Dog is rated 4.9 based on 6,498 reviews