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Mountain Dog Reviews

4.9 Rating 6,210 Reviews
99 %
of reviewers recommend Mountain Dog
4.9
Based on 6,210 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Mountain Dog Reviews

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Purchased Ruffwear Beacon - competitively priced, arrived within a few days, product seems well built and perfect for spotting where our little terror is.
Helpful Report
Posted 7 months ago
Lovely to hear you're so pleased with the Beacon light. Thank you so much for your kind review
Posted 6 months ago
I have recentley ordered a couple of items that have been unavailable from other sites. All the items have been sent very quickly and have been of exceptional quality. All original packagin intact. I would definatley order from this company again.
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Posted 7 months ago
So lovely to hear Dawn! Enjoy your new gear!
Posted 6 months ago
great service and will use again
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Posted 7 months ago
Wonderful to hear! Thank you so much Alison!
Posted 6 months ago
Excellent product delivered seamlessly
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Posted 7 months ago
Always wonderful to hear Luke, thank you so much!
Posted 6 months ago
Great quality product
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Posted 7 months ago
Lovely to hear your're so pleased with the DNA Grip Long Line. Thank you so much!
Posted 6 months ago
Lovely quality coat as described fits well .Arrived quickly
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Posted 7 months ago
Thank you so much, enjoy your new gear!
Posted 6 months ago
Ordered a couple of times now and will no doubt order again. Good price, well packed and great service
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Posted 7 months ago
Thank you so much Elaine, wonderful to hear!
Posted 6 months ago
Speedy delivery. Great product and now have a dry(ish) do after walks. Just legs, tail and head to dry now
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Posted 7 months ago
Thank you so much Jackie!
Posted 6 months ago
Bargain price and fast delivery so very happy and I am sure I will buy from them again
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Posted 7 months ago
Thank you so much! We look forward to seeing you again soon!
Posted 6 months ago
Great company easy website and great products
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Posted 7 months ago
So wonderful to hear Nancy! Thank you so much for your review!
Posted 6 months ago
Fabulous light for my dog and super speedy postage, thank you!
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Posted 7 months ago
Fab Alison! Thank you so much for your review!
Posted 6 months ago
This dog treat bag is amazing!! It is everything I wanted but haven't been able to find anywhere else, in fact... It's way better than expected because the quality is so much high than I expected to be able to get for the type of bag I wanted! The price made it a very lucky find for me, I was dubious but decided to take the chance and just ordered three of the bags and it has been my be as t purchase in years. A good sized treat bag with shoulder strap, main pouch divided into two (kibble + higher reward treats) and pockets that have two new rolls of poo bags, a pack of tissues, training whistle, collapsible target stick for training in and you wouldn't even think there was anything in the pockets! Great magnetic close which is far more effective than I expected! The double inner pouch has really good lining but it is also removable so it can be washed which is amazing! Around amazing purchase from a business new to me and they certainly demonstrates how good and reliable they are. Will be be using again.
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Posted 7 months ago
We're so pleased you like it so much! Thank you for your lovely review!
Posted 6 months ago
Great selection of gear, packaged well and delivered promptly. Was looking for a new rain coat for our wirehaired vizla which isn't easy due to his deep chest and long legs. Got the Hurtta monsoon which fits perfectly.
Mountain Dog 5 star review on 6th December 2024
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Posted 7 months ago
So lovely to hear! Thank you for sharing your lovely photo too!
Posted 6 months ago
Great service and as always love Hurtta prog coats and chucki t range what is not to like
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Posted 7 months ago
Thank you so much Helen!
Posted 6 months ago
Great service and speed of delivery. Product is of great quality. Not only do I use it for my dogs collar but also use the additional clips on my running shoes when out running, definitely get noticed then!!
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Posted 7 months ago
Wonderful Jez thank you so much!
Posted 6 months ago
Excellent product. So far my dog has remained dry where the coat sits. I would recommend this product
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Posted 7 months ago
Thank you so much Julie! Lovely to hear you're so pleased with the Fjord Jacket!
Posted 6 months ago
Excellent service. Delivery was really quick and I was kept updated on the progress of my order. The quality of the double ended lead is exceptional. The clips are strong and excellent quality and the rubberised detail on the lead ensures it doesn't slip when my hands or gloves are wet. I would highly recommend Mountain Dog.
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Posted 7 months ago
Thank you so much Denise! It is lovely to hear you're so pleased with our service and the DNA Grip Lead too!
Posted 6 months ago
This is the second harness I’ve bought from Mountain Dog. I messed up my order the first time and they were so very helpful. The harness (Comfort Walk Pro Harness) is really good quality and so when I needed a second, I bought from here again. Amazing service again! Dispatched the same day and delivered very quickly! Would highly recommend!
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Posted 7 months ago
Always wonderful to hear Sarah. Thank you so much for your lovely review!
Posted 6 months ago
Excellent product thank you
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Posted 7 months ago
Lovely to hear you're so pleased with The Non-Stop Trekking Coat Richard. Thank you so much!
Posted 6 months ago
Well presented website, very informative and the buying process was very simple, very speedy delivery.
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Posted 7 months ago
Thank you so much Andrew! Wonderful to hear everything worked so well for you. Thank you for choosing Mountain Dog!
Posted 6 months ago
Mountain Dog is rated 4.9 based on 6,210 reviews