Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.57

4.6 Rating 1,921 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product came open, there was a cut in the box. It seems that it was tried with the knife of the Rescue tool. I think it is a display product. Disappointment”

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Posted 4 years ago

“Still haven,t received my product yet.”

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Posted 4 years ago

“Sent wrong knife. Did not send return details. Poor response. Eventually got correct knife over 20 days after order”

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Posted 4 years ago

“I didn’t receive yet , so what’s happening??? Looking forward to here from you.”

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Posted 4 years ago

“Thought I was buying directly from your shop, but the parcel that arrived was from amazon. I would really rather not support Amazon so I was very disappointed”

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Posted 4 years ago

Thanks Ky for your review. You did indeed buy from our shop directly, so thanks for your order. To guarantee a smooth delivery process, we sometimes rely on our partners like Amazon Logistics to deliver the orders for us.

Posted 4 years ago

Koch & Köchin is rated 4.6 based on 1,921 reviews