Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.66

4.7 Rating 507 Reviews

92 %

of reviewers recommend Kingfisher Direct

4.7

Based on 507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 27th August 2025

Anonymous

Anonymous // 01/01/2019

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“The product was exactly as described with a very professional service.”

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Posted 2 hours ago

“Very quick delivery, products as described and very happy with products. Very robust and good size for animal feed.”

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Posted 2 days ago

Hi Maryann, thank you for your review. We're thrilled to hear that you’re happy with the quick delivery and quality of the storage bins.

Posted 2 days ago

“ordered something not in stock, got a refund, can't complain”

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Posted 3 days ago

Hi John, thank you for your understanding regarding the stock issue. We’re glad to hear the refund process went smoothly for you. If you ever need assistance or have any questions, we’re here to help!

Posted 2 days ago

“The IBC cover is made from strong material but the 2 velcro sections are glued instead of sewn on and are already falling apart.”

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Posted 4 days ago

Hi Agnes, thank you for your feedback. We're sorry to learn about the issue with the IBC cover. Your comments are important to us, and we’ll look into this. I can see a return on our system for this order, I hope our customer care team were able to help.

Posted 2 days ago

“wasnt the fastest postage from purchase to delivery but good product in the end. you have to cut it to length and then open up all three channels underneath with a tool which is a mission! Once that is done its a solid product that does exactly what it was described to do. Price is high for what it is, but its 2025... what isnt ! Thank you.”

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Posted 1 week ago

Hi Russell, thank you for your feedback. We appreciate your patience with the delivery and your tips on the installation process. It's great to know you're satisfied with the cable protector. We’ll keep working on improving our services for you.

Posted 2 days ago

“We always use Kingfisher for purchasing de-ionised water, their website is easy to navigate and make payment, fast delivery. Very pleased with their service.”

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Posted 3 weeks ago

Hi Valerie, thank you for your review. We really appreciate your continued support and look forward to serving you again.

Posted 2 weeks ago

“Great product, good service and quick delivery, slight technical hitch with the comments on my order. The team were on it and followed through straight away. Thank you team Kingfisher.”

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Posted 3 weeks ago

Hi Jean, thank you for your review. It's great to hear you're happy with your product, and our team was quick to assist you.

Posted 2 weeks ago

“DELIVERY FAST GOOD QUALITY”

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Posted 1 month ago

Hi Graham, thank you for your review. We're glad to hear you're happy with your order, and hope to see you again soon.

Posted 1 month ago

“sorry i havent had delivery yet so not going to be a good review”

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Posted 1 month ago

Hi Richard, thank you for your feedback. Hopefully you've received your order now, but if not (or if you have any other queries) please contact our customer care team.

Posted 1 month ago

“Great value and excellent service, arrived on time ,will definitely use this company again..”

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Posted 1 month ago

Hi George, thank you for your review. We're glad to hear you're happy with your order, we look forward to serving you again soon.

Posted 1 month ago

“Good service”

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Posted 1 month ago

Hi Stephen, thank you for your review. We're pleased to hear that you experienced good service with us. Your satisfaction is our priority!

Posted 1 month ago

“Fast delivery and great quality..I’ve actually ordered mine to use as a parcel box”

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Posted 1 month ago

Hi Patrick, thank you for your review! We're thrilled to hear that you received your order quickly and that you’re pleased with the quality. Using it as a parcel box sounds like a great idea!

Posted 1 month ago

“I had a problem with a damaged water butt which was sorted very efficiently and a new one arrived in days.”

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Posted 1 month ago

Hi Jess, thank you for your review. We're glad to hear that the issue with your water butt was resolved, and that you received a replacement quickly. We appreciate your understanding!

Posted 1 month ago

“IBC exterior cover, good quality, good price, prompt delivery”

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Posted 1 month ago

Hi Peter, thank you for your review. We're glad to hear that you're happy with your IBC cover, and it was delivered quickly.

Posted 1 month ago

“Very quick service very pleased with the items I bought”

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Posted 2 months ago

Hi Anthony, thank you for your review. We're delighted to hear that you were pleased with our quick service and your items!

Posted 2 months ago

“It was alright but i didnt know water storage i bought was no you have to cut it with saw.”

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Posted 2 months ago

Hi Randy, thank you for your feedback. We’re sorry to hear you found it necessary to modify the drum. This product is a tighthead drum, with access via the two bungs. For applications requiring a removable lid, we recommend our open-head drums, which are designed for easy filling and emptying. If we can assist in finding the right product for your needs, please don’t hesitate to contact us.

Posted 2 months ago

“GREAT SERVICE PROMPT AND ACCURATE”

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Posted 2 months ago

Hi Joanne, thank you for your review. We're thrilled to hear that you had a great experience.

Posted 2 months ago

“As advertised with prompt safe deliver”

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Posted 2 months ago

Hi Jeremy, thank you for your review. We're pleased to hear everything was delivered safely and met your expectations.

Posted 2 months ago

“Real quality, Real service, Real easy!”

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Posted 2 months ago

Hi Robert, thank you for your review. We're so glad to hear that you had a great experience.

Posted 2 months ago

“Kingfisher had just what I needed. Ordering was easy. Delivery was quick. Thank you Kingfisher.”

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Posted 2 months ago

Hi Helen, thank you for your review. We're delighted to hear that you're happy with your drum, and it was delivered quickly.

Posted 2 months ago

Kingfisher Direct is rated 4.7 based on 507 reviews