Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.66

4.7 Rating 517 Reviews

92 %

of reviewers recommend Kingfisher Direct

4.7

Based on 517 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 26th September 2025

Adam

Kingfisher Direct 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

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“Very satisfied with over all Service.”

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Posted 1 week ago

“Straight forward purchase and delivery. The customer service were able to handle any questions/issues swiftly.”

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Posted 1 week ago

“Approached kingfisher Direct to help us out of a problem by getting the goods fast and as required, guy on phone was accomodating and very helpful, they went out of there normal work procedures to sort out and we got the problem solved the very next day, quality kit quality service.”

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Posted 1 week ago

Hi Rick, thank you for your review! We're pleased that our team could accommodate your needs and resolve your issue swiftly. It’s great to hear that you were satisfied with both the quality of our products and our service. We look forward to helping you again in the future! Ryan.

Posted 4 days ago

“Did not warn me that the product I was ordering was delayed by several months. Had to switch to a different product.”

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Posted 2 weeks ago

“Great quality”

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Posted 2 weeks ago

Hi Adrian, thank you for your fantastic review. We're thrilled that you are happy with the quality of your product! Look forward to hearing from you again soon! Ryan.

Posted 2 weeks ago

“excellent, looks to stand any weather great stuff”

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Posted 2 weeks ago

Hi George, thank you for your excellent review! We're delighted to hear that you are happy with your order! Look forward to hearing from you again in the future! Ryan.

Posted 2 weeks ago

“very quick delivery great price”

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Posted 2 weeks ago

Hi Richard, thank you for your wonderful review! We’re thrilled to hear you enjoyed our quick delivery and found great value. Your satisfaction means a lot to us! Ryan.

Posted 2 weeks ago

“My order arrived safely and well packaged”

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Posted 3 weeks ago

Hi Stephen, thank you for your positive feedback! We're pleased to hear that you are happy with your purchase. Ryan.

Posted 2 weeks ago

“I was looking for a bin liner to replace a corroded one in the litter bin in the road outside my house and which the local council seemed unable to find. I was impressed by the selection at Kingfisher Direct and soon found one the right size.”

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Posted 1 month ago

Hi Stephen, thank you for your fantastic review! We're glad you found the perfect bin liner with us!. It's great to know our selection met your needs! Ryan.

Posted 1 month ago

“Quick efficient service👍”

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Posted 1 month ago

Hi Lynn, thank you for your kind words! We’re delighted to hear you had a quick and efficient experience with us. Ryan.

Posted 1 month ago

“The product was exactly as described with a very professional service.”

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Posted 1 month ago

“Very quick delivery, products as described and very happy with products. Very robust and good size for animal feed.”

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Posted 1 month ago

Hi Maryann, thank you for your review. We're thrilled to hear that you’re happy with the quick delivery and quality of the storage bins.

Posted 1 month ago

“ordered something not in stock, got a refund, can't complain”

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Posted 1 month ago

Hi John, thank you for your understanding regarding the stock issue. We’re glad to hear the refund process went smoothly for you. If you ever need assistance or have any questions, we’re here to help!

Posted 1 month ago

“The IBC cover is made from strong material but the 2 velcro sections are glued instead of sewn on and are already falling apart.”

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Posted 1 month ago

Hi Agnes, thank you for your feedback. We're sorry to learn about the issue with the IBC cover. Your comments are important to us, and we’ll look into this. I can see a return on our system for this order, I hope our customer care team were able to help.

Posted 1 month ago

“wasnt the fastest postage from purchase to delivery but good product in the end. you have to cut it to length and then open up all three channels underneath with a tool which is a mission! Once that is done its a solid product that does exactly what it was described to do. Price is high for what it is, but its 2025... what isnt ! Thank you.”

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Posted 1 month ago

Hi Russell, thank you for your feedback. We appreciate your patience with the delivery and your tips on the installation process. It's great to know you're satisfied with the cable protector. We’ll keep working on improving our services for you.

Posted 1 month ago

“We always use Kingfisher for purchasing de-ionised water, their website is easy to navigate and make payment, fast delivery. Very pleased with their service.”

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Posted 2 months ago

Hi Valerie, thank you for your review. We really appreciate your continued support and look forward to serving you again.

Posted 2 months ago

“Great product, good service and quick delivery, slight technical hitch with the comments on my order. The team were on it and followed through straight away. Thank you team Kingfisher.”

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Posted 2 months ago

Hi Jean, thank you for your review. It's great to hear you're happy with your product, and our team was quick to assist you.

Posted 2 months ago

“DELIVERY FAST GOOD QUALITY”

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Posted 2 months ago

Hi Graham, thank you for your review. We're glad to hear you're happy with your order, and hope to see you again soon.

Posted 2 months ago

“sorry i havent had delivery yet so not going to be a good review”

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Posted 2 months ago

Hi Richard, thank you for your feedback. Hopefully you've received your order now, but if not (or if you have any other queries) please contact our customer care team.

Posted 2 months ago

“Great value and excellent service, arrived on time ,will definitely use this company again..”

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Posted 2 months ago

Hi George, thank you for your review. We're glad to hear you're happy with your order, we look forward to serving you again soon.

Posted 2 months ago

Kingfisher Direct is rated 4.7 based on 517 reviews