Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.68

4.7 Rating 497 Reviews

92 %

of reviewers recommend Kingfisher Direct

4.7

Based on 497 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

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“Good service”

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Posted 6 days ago

Hi Stephen, thank you for your review. We're pleased to hear that you experienced good service with us. Your satisfaction is our priority!

Posted 5 days ago

“Fast delivery and great quality..I’ve actually ordered mine to use as a parcel box”

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Posted 6 days ago

Hi Patrick, thank you for your review! We're thrilled to hear that you received your order quickly and that you’re pleased with the quality. Using it as a parcel box sounds like a great idea!

Posted 5 days ago

“I had a problem with a damaged water butt which was sorted very efficiently and a new one arrived in days.”

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Posted 2 weeks ago

Hi Jess, thank you for your review. We're glad to hear that the issue with your water butt was resolved, and that you received a replacement quickly. We appreciate your understanding!

Posted 1 week ago

“IBC exterior cover, good quality, good price, prompt delivery”

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Posted 2 weeks ago

Hi Peter, thank you for your review. We're glad to hear that you're happy with your IBC cover, and it was delivered quickly.

Posted 1 week ago

“Very quick service very pleased with the items I bought”

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Posted 2 weeks ago

Hi Anthony, thank you for your review. We're delighted to hear that you were pleased with our quick service and your items!

Posted 2 weeks ago

“It was alright but i didnt know water storage i bought was no you have to cut it with saw.”

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Posted 3 weeks ago

Hi Randy, thank you for your feedback. We’re sorry to hear you found it necessary to modify the drum. This product is a tighthead drum, with access via the two bungs. For applications requiring a removable lid, we recommend our open-head drums, which are designed for easy filling and emptying. If we can assist in finding the right product for your needs, please don’t hesitate to contact us.

Posted 2 weeks ago

“GREAT SERVICE PROMPT AND ACCURATE”

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Posted 3 weeks ago

Hi Joanne, thank you for your review. We're thrilled to hear that you had a great experience.

Posted 2 weeks ago

“As advertised with prompt safe deliver”

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Posted 3 weeks ago

Hi Jeremy, thank you for your review. We're pleased to hear everything was delivered safely and met your expectations.

Posted 2 weeks ago

“Real quality, Real service, Real easy!”

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Posted 4 weeks ago

Hi Robert, thank you for your review. We're so glad to hear that you had a great experience.

Posted 2 weeks ago

“Kingfisher had just what I needed. Ordering was easy. Delivery was quick. Thank you Kingfisher.”

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Posted 1 month ago

Hi Helen, thank you for your review. We're delighted to hear that you're happy with your drum, and it was delivered quickly.

Posted 1 month ago

“Excellent quality!”

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Posted 1 month ago

Hi Albnor, thank you for your review. We're thrilled to hear that you're happy with your order.

Posted 1 month ago

“Kingfisher have failed miserably at the first attempt. I have been dealing with Amazon for over 5 years, they always deliver. So I tried another company,”Kingfisher “ I ordered 2 small rubber seals, how hard can it be to deliver. Well very difficult, you got DPD to deliver you packages, well that a big no no. DPD modus operandi is to say “we tried to deliver but there was nobody home” but they never came to the address. I have a video camera on the gate, no van came 20 mins before or after the time they said they tried to deliver. If you had told me before I ordered that it was DPD i would have stayed with Amazon. I will not be promoting your company at all. You are a disaster, and your delivery company DPD are liars.”

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Posted 1 month ago

Hi Joseph, thank you for sharing your feedback. I’m genuinely sorry to hear about your experience with the delivery service. We understand how important reliable delivery is. Your comments will be passed on as we work to improve our shipping partners. If there's anything else we can do to assist you or if you'd like to discuss your concerns further, please don’t hesitate to reach out.

Posted 1 month ago

“A VERY GOOD COMPANY TO DEAL WITH ITEMS DESPATCHED ON TIME AND WELL PACKED”

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Posted 1 month ago

Hi Stephen, thank you for your review. We're pleased to hear that your order was delivered quickly and safely.

Posted 1 month ago

“Good products at reasonable prices.”

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Posted 1 month ago

Hi Michael, thank you for your review. We’re glad to know you find our products to be both good quality and reasonably priced.

Posted 1 month ago

“Quick and easy payment. Quick delivery. Many thanks.”

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Posted 1 month ago

Hi Adi, thank you for your review. We're glad to hear you're happy with your order.

Posted 1 month ago

“A speedy delivery and a quality product.”

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Posted 1 month ago

Hi Ian, thank you for your review. We're delighted to hear that you're happy with the delivery and the quality of our product.

Posted 1 month ago

“Good service, explained well on the phone, delivery as expected.”

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Posted 1 month ago

Hi Andy, thank you for your review. We're glad to hear that you found our service helpful and that your delivery was on schedule.

Posted 1 month ago

“Fantastic product and so easy to order. Would purchase again.”

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Posted 1 month ago

Hi Suzanne, thank you for the fantastic feedback! We're so glad to hear you found the ordering process easy and that you're pleased with your purchase. We look forward to hearing from you again!

Posted 1 month ago

“Speedy delivery, well packaged, just what I needed, exactly what is shown in description. Thank you”

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Posted 1 month ago

Hi Janet, thank you so much for your review. We’re thrilled to hear that everything arrived quickly and just as you expected.

Posted 1 month ago

“The product is fine and reasonably priced - but I struggled with the assembley as I'm partially sighted - otherwise I'd have given 5 stars”

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Posted 1 month ago

Hi Ruth, thank you for your review. We're pleased to hear you were overall happy with the product. We understand that assembly can be challenging, and we'll take this feedback onboard.

Posted 1 month ago

Kingfisher Direct is rated 4.7 based on 497 reviews