Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.66

4.7 Rating 521 Reviews

92 %

of reviewers recommend Kingfisher Direct

4.7

Based on 521 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 26th September 2025

Adam

Kingfisher Direct 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent, fast service - needed a new tight top drum to replace an old one, ordered and delivered from Kingfisher within 24 hours. Cannot fault in any way.”

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Posted 8 months ago

Hi Alison, thank you for your wonderful review! We're so pleased to hear that you experienced fast service and that your new drum was delivered promptly. Your satisfaction is our priority, and we can't wait to help you again in the future!

Posted 8 months ago

“A very good uncomplicated service. Ordering was easy and delivery was quick , it was even in a box which I did not expect. Thank you.”

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Posted 8 months ago

Hi Maxine, thank you for your lovely review! We're so glad to hear that you found our service uncomplicated and that your order arrived quickly. We appreciate your kind words and look forward to serving you again!

Posted 8 months ago

“Good quality containers with fast delivery.”

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Posted 8 months ago

Hi Tom, thank you for your great review! We're thrilled to hear that you’re pleased with the quality of our containers and that your delivery was fast. We appreciate your feedback and look forward to serving you again soon!

Posted 8 months ago

“We still havnt received our order .Contact was made to the company regarding tracking the order ,they said they would look into our order and email back. I still have not heard anything.”

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Posted 8 months ago

Hi Caroline, thank you for your feedback. I'm really sorry to hear that you experienced delays with your order and that our communication hasn’t met your expectations. This is not the level of service we aim to provide. I've looked into this and our couriers have delivered this now. Please let us know if there is anything else we can do to help.

Posted 8 months ago

“Top notch and professional service.Will highly recommend to friends and family.”

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Posted 8 months ago

Hi Philip, thank you for your fantastic review! We're thrilled to hear that you had a top-notch experience with our service. Your recommendation means a lot to us, and we look forward to helping you and your friends and family in the future!

Posted 8 months ago

“Very happy with the product. Good quality and the price was good. Item arrived on time and was well packed.”

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Posted 9 months ago

“I love my new box and have filled it with my craftmaking tools and materials. Its great to have flexible spaces so that the fairly big drill can be kept safe and found quickly as well as jewellery findings being in separate, small compartments. My only negative would be the need to cut the plastic dividers apart which was difficult without leaving a spiky bit.”

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Posted 9 months ago

“Excellent company to do business with. Reliable and friendly”

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Posted 9 months ago

“Prompt delivery of a short life shelf expiry date item, and an expired item. Informed Kingfisher immediately. Apologies made, refund given. I advised that Kingfisher should check all their shelf life items before dispatch from their stores or warehouse, which they had already acknowledged. A Customer previously of Kingfisher, hence purchasing again. I like to purchase from local businesses if I can, and family owned UK businesses wherever possible.”

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Posted 9 months ago

“Easy to order and extremely quick delivery , kept informed all the way through from ordering to delivery , have already brought from them again , would recommend”

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Posted 9 months ago

“Great service. quick delivery and no issues with the product i pruchased.”

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Posted 9 months ago

“Never a problem ordering or with their products. Staff always very friendly and helpful. Willuse aagain”

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Posted 9 months ago

“We recently ordered 4 of the pedal bins - however 2 did not operate correctly and we had to correct the issue ourselves. The goods should come out fit for purpose - not the customer having to repair.”

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Posted 9 months ago

“Good description of product meant I got what I wanted”

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Posted 9 months ago

“Product as described and delivered with no problems in timescale”

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Posted 9 months ago

“Efficient, quick purchase”

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Posted 9 months ago

“I bouth a electric pallet truck 2 mounths ago and its just stop working after 1 months useing and i contact them for warranty becauce its come whit 1 years warranty but still im waiting for respond”

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Posted 9 months ago

“As plastic drums go,kingfisher are the best,they are leaps and bounds ahead of other plastic drums,the plastic looks and feels so much better,and the colour choices are exquisite.so happy to have become part of kingfishers plastic drum family.”

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Posted 9 months ago

“Quick delivery”

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Posted 9 months ago

“Excellent prices, and delivery was exceptionally quick. The product itself is great quality and exactly as described.”

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Posted 1 year ago

Kingfisher Direct is rated 4.7 based on 521 reviews