Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Kingfisher Direct Reviews

4.7 Rating 375 Reviews

93 %

of reviewers recommend Kingfisher Direct

Company Reviews

Product Reviews

4.7

Based on 375 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 5th March 2024

Kingfisher Direct 5 star review on 29th September 2023

Kingfisher Direct 5 star review on 23rd September 2023

Kingfisher Direct 5 star review on 15th July 2023

Kingfisher Direct 5 star review on 16th March 2023

Kingfisher Direct 5 star review on 15th February 2023

Kingfisher Direct 5 star review on 15th February 2023

8

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was out of stock but received a friendly call for either refund or to wait x2 weeks. I chose the latter as I wasn’t in a rush. Product was delivered by Amazon delivery. Product 60 litre drum was “as it said in the tin”. Thank you”

Posted 3 weeks ago

“Delivery was very good”

Posted 7 months ago

Hi Eva, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 7 months ago

“The online order process was straightforward and getting an answer to the delivery was easy and helpful. However, posing a question about fitting the product after its arrival was not so good. There appeared to be little knowledge of the product assembly and additional parts required.”

Posted 8 months ago

Hi David, thank you for your order and for your feedback. Apologies that our customer service team were not able to help you further. If you can, please email your enquiry to sales@kingfisherdirect.co.uk we can direct your question to our ball valve expert. We are, however, thrilled to hear that you found shopping with us to be quick and efficient! We look forward to hearing from you again soon.

Posted 8 months ago

“Quick delivery”

Posted 8 months ago

Hi Bridgeette, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 8 months ago

“Just received black water containers. Not used yet so not sure I can provide anything useful ref Theyre life expectancy or anything else?”

Posted 9 months ago

Hi Peter, thank you for your order and for your feedback. We're certain that these containers will not disappoint once you have had the time to use them. We look forward to hearing from you again in the future.

Posted 9 months ago

“A good value product and delivered quickly. Excellent”

Posted 10 months ago

Hi Eric, thank you for your order and for your feedback. We always aim for great products at great value, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 10 months ago

“Quick and easy transaction. Will use Kingfisher again.”

Posted 10 months ago

Hi Owen, thank you for your order and for your feedback. We try to make shopping with us as easy as possible, so it is great to hear about your experience with us. We look forward to hearing from you again soon.

Posted 10 months ago

“Really happy with the service, and the item I purchased from you, thanks”

Posted 1 year ago

Hi Christopher, thank you for your order and for your feedback. We look forward to hearing from you again soon!

Posted 1 year ago

“Product does what itsays. Great web site easy to navigate. Delivery fast well wrapped. All good will use again.”

Posted 1 year ago

Hi Jayne, thank you for your order and for your feedback. We try to make shopping with us as quick and as easy as possible – as we know, shopping online can be hassle. We look forward to hearing from you again soon.

Posted 1 year ago

“Excellent product, speedy despatch and excellent service from the delivery drivers.”

Posted 1 year ago

Hi Neil, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“Will use Kingfisher again but won't rely on delivery of 3 working day's, thankfully it wasn't too urgent because it took a week.”

Posted 1 year ago

Hi Ben, thank you for your order and for your feedback. Please accept our apologies for the delay in receiving your order. I can see that was caused due to the strain on our warehouse and our hauliers during the Christmas period. However, rest assured that our delivery service has returned to normal now that demand is winding down. We're glad to hear that we are still worthy of four stars and your continued custom despite this delay. We look forward to hearing from you again soon!

Posted 1 year ago

“Arrived quickly and quality looks good”

Posted 1 year ago

Hi Mark, thank you for your feedback and for your order. We always aim for great products and great service, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.

Posted 1 year ago

“😁 Ordered a 60Ltr plastic barrel and received it within a couple of days. The service and delivery was excellent. The product looks exactly what I need to make a cyclone vacume system for my YouTube workshop. As soon as it is made a video will be available @frankslittleworkshop . First look at the product looks great 😁👍”

Posted 1 year ago

Hi Francis, thank you for your order and for your feedback. We always aim for excellent service and great products, so we're glad to hear your thoughts. We'll keep an eye out for your video, as we always find it so interesting how these drums end up being used. We look forward to hearing from you again in the future. Enjoy your project!

Posted 1 year ago

“Let down by late delivery from the courier.”

Posted 1 year ago

Hi Joseph, thank you for your order and for your feedback. We do often struggle with our couriers this time of the year, due to the demand they are under. Please accept our apologies for the delay.

Posted 1 year ago

“Products arrived as ordered in tip to condition. Notified of despatch for both orders with 2-3 days lead time, I appreciate that Royal Mail have been striking, but the tracking link didn’t work, the second order I had an email to say it had been delayed, again the tracking link didn’t work, but the courier on the day did phone to confirm delivery details.”

Posted 1 year ago

Hi Mike, thank you for your order and for your feedback. I have passed this onto our warehouse team as well as our order processing team to see if this is an issue on our end. Thank you for bringing this to our attention, and apologies for those broken tracking links. We look forward to hearing from you again in the future.

Posted 1 year ago

“Easy to navigate website, easy to order and prompt delivery. Item was good value, well packaged and on the face of it works really well Await the remaining part of the package - assuming that arrives as scheduled will happily do business again”

Posted 1 year ago

Hi Christopher, thank you for your order and for your feedback. We always aim for efficient service and great products, so hearing your feedback is excellent. I can see that the remainder of your order is being dispatched directly from our supplier, so a member of our team should be in contact to confirm a delivery date. We hope to hear from you again soon.

Posted 1 year ago

“All a bit OTT with ads etc”

Posted 1 year ago

Hi Nigel, thank you for your order and for your feedback. Your search engine must think that we are a good match! In either case, we hope to hear from you again soon.

Posted 1 year ago

“Great thanks for a good job”

Posted 1 year ago

Hi Kevin, glad to hear that we could help. Thank you for your order and for your feedback.

Posted 1 year ago

“Kingfisher as a supplier works, it isn’t Amazon but good enough”

Posted 1 year ago

Hi Dan, thank you for taking the time to leave us a review. Please let us know what we can do to change that four star to a five-star review.

Posted 1 year ago

“Plastic Barrels great. Well packaged. Delivery went well. Thanks from Sean”

Posted 1 year ago

Hi Sean, thank you for taking the time to leave us a review. If there's anything we can do to turn the four stars into five please feel free to let us know.

Posted 1 year ago

«
1
2
»

Kingfisher Direct is rated 4.7 based on 375 reviews