Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.65

4.7 Rating 540 Reviews

91 %

of reviewers recommend Kingfisher Direct

4.7

Based on 540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 26th September 2025

Adam

Kingfisher Direct 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

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“Brought a metal cover to protect my new copper gas pipe fitted just under front door step perfect fit and good heavy guage metal”

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Posted 4 months ago

“Excellent company to deal with. Will definitely use again if the need arises. Delivery driver, (Banik ?), perfect - could teach other delivery personnel a 'thing or three' ! Top marks to all.”

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Posted 4 months ago

Hi Elizabeth, thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our company and our delivery driver. It's great to know that our team has made a lasting impression! We look forward to serving you again in the future!

Posted 4 months ago

“Goods were received on time and in good condition. The grit bin we ordered looks very stylish in black (we usually have yellow) and although only small is quite adequate for where this is required.”

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Posted 4 months ago

“Very satisfied with over all Service.”

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Posted 5 months ago

“Straight forward purchase and delivery. The customer service were able to handle any questions/issues swiftly.”

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Posted 5 months ago

“Approached kingfisher Direct to help us out of a problem by getting the goods fast and as required, guy on phone was accomodating and very helpful, they went out of there normal work procedures to sort out and we got the problem solved the very next day, quality kit quality service.”

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Posted 5 months ago

Hi Rick, thank you for your review! We're pleased that our team could accommodate your needs and resolve your issue swiftly. It’s great to hear that you were satisfied with both the quality of our products and our service. We look forward to helping you again in the future! Ryan.

Posted 5 months ago

“Did not warn me that the product I was ordering was delayed by several months. Had to switch to a different product.”

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Posted 5 months ago

“Great quality”

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Posted 5 months ago

Hi Adrian, thank you for your fantastic review. We're thrilled that you are happy with the quality of your product! Look forward to hearing from you again soon! Ryan.

Posted 5 months ago

“excellent, looks to stand any weather great stuff”

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Posted 5 months ago

Hi George, thank you for your excellent review! We're delighted to hear that you are happy with your order! Look forward to hearing from you again in the future! Ryan.

Posted 5 months ago

“very quick delivery great price”

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Posted 5 months ago

Hi Richard, thank you for your wonderful review! We’re thrilled to hear you enjoyed our quick delivery and found great value. Your satisfaction means a lot to us! Ryan.

Posted 5 months ago

“My order arrived safely and well packaged”

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Posted 5 months ago

Hi Stephen, thank you for your positive feedback! We're pleased to hear that you are happy with your purchase. Ryan.

Posted 5 months ago

“I was looking for a bin liner to replace a corroded one in the litter bin in the road outside my house and which the local council seemed unable to find. I was impressed by the selection at Kingfisher Direct and soon found one the right size.”

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Posted 6 months ago

Hi Stephen, thank you for your fantastic review! We're glad you found the perfect bin liner with us!. It's great to know our selection met your needs! Ryan.

Posted 6 months ago

“Quick efficient service👍”

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Posted 6 months ago

Hi Lynn, thank you for your kind words! We’re delighted to hear you had a quick and efficient experience with us. Ryan.

Posted 6 months ago

“The product was exactly as described with a very professional service.”

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Posted 6 months ago

“Very quick delivery, products as described and very happy with products. Very robust and good size for animal feed.”

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Posted 6 months ago

Hi Maryann, thank you for your review. We're thrilled to hear that you’re happy with the quick delivery and quality of the storage bins.

Posted 6 months ago

“ordered something not in stock, got a refund, can't complain”

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Posted 6 months ago

Hi John, thank you for your understanding regarding the stock issue. We’re glad to hear the refund process went smoothly for you. If you ever need assistance or have any questions, we’re here to help!

Posted 6 months ago

“The IBC cover is made from strong material but the 2 velcro sections are glued instead of sewn on and are already falling apart.”

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Posted 6 months ago

Hi Agnes, thank you for your feedback. We're sorry to learn about the issue with the IBC cover. Your comments are important to us, and we’ll look into this. I can see a return on our system for this order, I hope our customer care team were able to help.

Posted 6 months ago

“wasnt the fastest postage from purchase to delivery but good product in the end. you have to cut it to length and then open up all three channels underneath with a tool which is a mission! Once that is done its a solid product that does exactly what it was described to do. Price is high for what it is, but its 2025... what isnt ! Thank you.”

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Posted 6 months ago

Hi Russell, thank you for your feedback. We appreciate your patience with the delivery and your tips on the installation process. It's great to know you're satisfied with the cable protector. We’ll keep working on improving our services for you.

Posted 6 months ago

“We always use Kingfisher for purchasing de-ionised water, their website is easy to navigate and make payment, fast delivery. Very pleased with their service.”

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Posted 7 months ago

Hi Valerie, thank you for your review. We really appreciate your continued support and look forward to serving you again.

Posted 7 months ago

“Great product, good service and quick delivery, slight technical hitch with the comments on my order. The team were on it and followed through straight away. Thank you team Kingfisher.”

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Posted 7 months ago

Hi Jean, thank you for your review. It's great to hear you're happy with your product, and our team was quick to assist you.

Posted 7 months ago

Kingfisher Direct is rated 4.7 based on 540 reviews