Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.65

4.7 Rating 534 Reviews

91 %

of reviewers recommend Kingfisher Direct

4.7

Based on 534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 26th September 2025

Adam

Kingfisher Direct 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“IBC exterior cover, good quality, good price, prompt delivery”

Helpful Report

Posted 7 months ago

Hi Peter, thank you for your review. We're glad to hear that you're happy with your IBC cover, and it was delivered quickly.

Posted 6 months ago

“Very quick service very pleased with the items I bought”

Helpful Report

Posted 7 months ago

Hi Anthony, thank you for your review. We're delighted to hear that you were pleased with our quick service and your items!

Posted 7 months ago

“It was alright but i didnt know water storage i bought was no you have to cut it with saw.”

Helpful Report

Posted 7 months ago

Hi Randy, thank you for your feedback. We’re sorry to hear you found it necessary to modify the drum. This product is a tighthead drum, with access via the two bungs. For applications requiring a removable lid, we recommend our open-head drums, which are designed for easy filling and emptying. If we can assist in finding the right product for your needs, please don’t hesitate to contact us.

Posted 7 months ago

“GREAT SERVICE PROMPT AND ACCURATE”

Helpful Report

Posted 7 months ago

Hi Joanne, thank you for your review. We're thrilled to hear that you had a great experience.

Posted 7 months ago

“As advertised with prompt safe deliver”

Helpful Report

Posted 7 months ago

Hi Jeremy, thank you for your review. We're pleased to hear everything was delivered safely and met your expectations.

Posted 7 months ago

“Real quality, Real service, Real easy!”

Helpful Report

Posted 7 months ago

Hi Robert, thank you for your review. We're so glad to hear that you had a great experience.

Posted 7 months ago

“Kingfisher had just what I needed. Ordering was easy. Delivery was quick. Thank you Kingfisher.”

Helpful Report

Posted 7 months ago

Hi Helen, thank you for your review. We're delighted to hear that you're happy with your drum, and it was delivered quickly.

Posted 7 months ago

“Excellent quality!”

Helpful Report

Posted 7 months ago

Hi Albnor, thank you for your review. We're thrilled to hear that you're happy with your order.

Posted 7 months ago

“Kingfisher have failed miserably at the first attempt. I have been dealing with Amazon for over 5 years, they always deliver. So I tried another company,”Kingfisher “ I ordered 2 small rubber seals, how hard can it be to deliver. Well very difficult, you got DPD to deliver you packages, well that a big no no. DPD modus operandi is to say “we tried to deliver but there was nobody home” but they never came to the address. I have a video camera on the gate, no van came 20 mins before or after the time they said they tried to deliver. If you had told me before I ordered that it was DPD i would have stayed with Amazon. I will not be promoting your company at all. You are a disaster, and your delivery company DPD are liars.”

Helpful Report

Posted 8 months ago

Hi Joseph, thank you for sharing your feedback. I’m genuinely sorry to hear about your experience with the delivery service. We understand how important reliable delivery is. Your comments will be passed on as we work to improve our shipping partners. If there's anything else we can do to assist you or if you'd like to discuss your concerns further, please don’t hesitate to reach out.

Posted 7 months ago

“A VERY GOOD COMPANY TO DEAL WITH ITEMS DESPATCHED ON TIME AND WELL PACKED”

Helpful Report

Posted 8 months ago

Hi Stephen, thank you for your review. We're pleased to hear that your order was delivered quickly and safely.

Posted 8 months ago

“Good products at reasonable prices.”

Helpful Report

Posted 8 months ago

Hi Michael, thank you for your review. We’re glad to know you find our products to be both good quality and reasonably priced.

Posted 8 months ago

“Quick and easy payment. Quick delivery. Many thanks.”

Helpful Report

Posted 8 months ago

Hi Adi, thank you for your review. We're glad to hear you're happy with your order.

Posted 8 months ago

“A speedy delivery and a quality product.”

Helpful Report

Posted 8 months ago

Hi Ian, thank you for your review. We're delighted to hear that you're happy with the delivery and the quality of our product.

Posted 8 months ago

“Good service, explained well on the phone, delivery as expected.”

Helpful Report

Posted 8 months ago

Hi Andy, thank you for your review. We're glad to hear that you found our service helpful and that your delivery was on schedule.

Posted 8 months ago

“Fantastic product and so easy to order. Would purchase again.”

Helpful Report

Posted 8 months ago

Hi Suzanne, thank you for the fantastic feedback! We're so glad to hear you found the ordering process easy and that you're pleased with your purchase. We look forward to hearing from you again!

Posted 8 months ago

“Speedy delivery, well packaged, just what I needed, exactly what is shown in description. Thank you”

Helpful Report

Posted 8 months ago

Hi Janet, thank you so much for your review. We’re thrilled to hear that everything arrived quickly and just as you expected.

Posted 8 months ago

“The product is fine and reasonably priced - but I struggled with the assembley as I'm partially sighted - otherwise I'd have given 5 stars”

Helpful Report

Posted 8 months ago

Hi Ruth, thank you for your review. We're pleased to hear you were overall happy with the product. We understand that assembly can be challenging, and we'll take this feedback onboard.

Posted 8 months ago

“EXCELLENT SERVICE, THANK YOU KING FISHER DIRECT.”

Helpful Report

Posted 8 months ago

Hi Martin, thank you for your review. We're delighted to hear you are happy with our service.

Posted 8 months ago

“Came on time very happy with the blue barrel just what I needed thx”

Helpful Report

Posted 8 months ago

Hi Sharon, thank you for your review. We're pleased that the barrel arrived on time and meets your needs.

Posted 8 months ago

“Excellent piece of kit airtight easy to use and durable.”

Helpful Report

Posted 8 months ago

Hi Jules, thank you for your review, we're glad to hear you're happy with your drum.

Posted 8 months ago

Kingfisher Direct is rated 4.7 based on 534 reviews