Kingfisher Direct Reviews

Name: Kingfisher Direct
Address: Randall Park Way, Retford, Nottinghamshire
Rating: 4.67

4.7 Rating 502 Reviews

92 %

of reviewers recommend Kingfisher Direct

4.7

Based on 502 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kingfisher Direct 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

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“We always use Kingfisher for purchasing de-ionised water, their website is easy to navigate and make payment, fast delivery. Very pleased with their service.”

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Posted 1 day ago

“Great product, good service and quick delivery, slight technical hitch with the comments on my order. The team were on it and followed through straight away. Thank you team Kingfisher.”

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Posted 1 day ago

“DELIVERY FAST GOOD QUALITY”

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Posted 2 weeks ago

Hi Graham, thank you for your review. We're glad to hear you're happy with your order, and hope to see you again soon.

Posted 2 weeks ago

“sorry i havent had delivery yet so not going to be a good review”

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Posted 3 weeks ago

Hi Richard, thank you for your feedback. Hopefully you've received your order now, but if not (or if you have any other queries) please contact our customer care team.

Posted 2 weeks ago

“Great value and excellent service, arrived on time ,will definitely use this company again..”

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Posted 3 weeks ago

Hi George, thank you for your review. We're glad to hear you're happy with your order, we look forward to serving you again soon.

Posted 2 weeks ago

“Good service”

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Posted 4 weeks ago

Hi Stephen, thank you for your review. We're pleased to hear that you experienced good service with us. Your satisfaction is our priority!

Posted 4 weeks ago

“Fast delivery and great quality..I’ve actually ordered mine to use as a parcel box”

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Posted 4 weeks ago

Hi Patrick, thank you for your review! We're thrilled to hear that you received your order quickly and that you’re pleased with the quality. Using it as a parcel box sounds like a great idea!

Posted 4 weeks ago

“I had a problem with a damaged water butt which was sorted very efficiently and a new one arrived in days.”

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Posted 1 month ago

Hi Jess, thank you for your review. We're glad to hear that the issue with your water butt was resolved, and that you received a replacement quickly. We appreciate your understanding!

Posted 1 month ago

“IBC exterior cover, good quality, good price, prompt delivery”

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Posted 1 month ago

Hi Peter, thank you for your review. We're glad to hear that you're happy with your IBC cover, and it was delivered quickly.

Posted 1 month ago

“Very quick service very pleased with the items I bought”

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Posted 1 month ago

Hi Anthony, thank you for your review. We're delighted to hear that you were pleased with our quick service and your items!

Posted 1 month ago

“It was alright but i didnt know water storage i bought was no you have to cut it with saw.”

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Posted 1 month ago

Hi Randy, thank you for your feedback. We’re sorry to hear you found it necessary to modify the drum. This product is a tighthead drum, with access via the two bungs. For applications requiring a removable lid, we recommend our open-head drums, which are designed for easy filling and emptying. If we can assist in finding the right product for your needs, please don’t hesitate to contact us.

Posted 1 month ago

“GREAT SERVICE PROMPT AND ACCURATE”

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Posted 1 month ago

Hi Joanne, thank you for your review. We're thrilled to hear that you had a great experience.

Posted 1 month ago

“As advertised with prompt safe deliver”

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Posted 1 month ago

Hi Jeremy, thank you for your review. We're pleased to hear everything was delivered safely and met your expectations.

Posted 1 month ago

“Real quality, Real service, Real easy!”

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Posted 1 month ago

Hi Robert, thank you for your review. We're so glad to hear that you had a great experience.

Posted 1 month ago

“Kingfisher had just what I needed. Ordering was easy. Delivery was quick. Thank you Kingfisher.”

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Posted 1 month ago

Hi Helen, thank you for your review. We're delighted to hear that you're happy with your drum, and it was delivered quickly.

Posted 1 month ago

“Excellent quality!”

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Posted 1 month ago

Hi Albnor, thank you for your review. We're thrilled to hear that you're happy with your order.

Posted 1 month ago

“Kingfisher have failed miserably at the first attempt. I have been dealing with Amazon for over 5 years, they always deliver. So I tried another company,”Kingfisher “ I ordered 2 small rubber seals, how hard can it be to deliver. Well very difficult, you got DPD to deliver you packages, well that a big no no. DPD modus operandi is to say “we tried to deliver but there was nobody home” but they never came to the address. I have a video camera on the gate, no van came 20 mins before or after the time they said they tried to deliver. If you had told me before I ordered that it was DPD i would have stayed with Amazon. I will not be promoting your company at all. You are a disaster, and your delivery company DPD are liars.”

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Posted 2 months ago

Hi Joseph, thank you for sharing your feedback. I’m genuinely sorry to hear about your experience with the delivery service. We understand how important reliable delivery is. Your comments will be passed on as we work to improve our shipping partners. If there's anything else we can do to assist you or if you'd like to discuss your concerns further, please don’t hesitate to reach out.

Posted 2 months ago

“A VERY GOOD COMPANY TO DEAL WITH ITEMS DESPATCHED ON TIME AND WELL PACKED”

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Posted 2 months ago

Hi Stephen, thank you for your review. We're pleased to hear that your order was delivered quickly and safely.

Posted 2 months ago

“Good products at reasonable prices.”

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Posted 2 months ago

Hi Michael, thank you for your review. We’re glad to know you find our products to be both good quality and reasonably priced.

Posted 2 months ago

“Quick and easy payment. Quick delivery. Many thanks.”

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Posted 2 months ago

Hi Adi, thank you for your review. We're glad to hear you're happy with your order.

Posted 2 months ago

Kingfisher Direct is rated 4.7 based on 502 reviews