Login
Start Free Trial Are you a business? Click Here

Jupiter Blue Ltd Reviews

4.9 Rating 2,170 Reviews
98 %
of reviewers recommend Jupiter Blue Ltd
4.9
Based on 2,170 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Jupiter Blue Ltd Reviews
Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

Write Your review

Jupiter Blue Ltd 5 star review on 21st March 2026
Neville
Jupiter Blue Ltd 5 star review on 21st March 2026
Neville
Jupiter Blue Ltd 5 star review on 6th March 2026
Meric
Jupiter Blue Ltd 5 star review on 31st January 2026
J
Jupiter Blue Ltd 5 star review on 4th September 2025
Ray
Jupiter Blue Ltd 5 star review on 20th August 2025
Graham
Jupiter Blue Ltd 5 star review on 13th July 2025
Ronald
95
Anonymous
Anonymous  // 01/01/2019
Good quality product and excellent customer service!
Helpful Report
Posted 1 year ago
Thank you for your review. All the best with your development.
Posted 1 year ago
Easy to deal with, fairly priced and do exactly what they say on the tin! The customer service is exceptional and the packaging of the products is a masterclass in how it should be done. I ordered a 85cm x 120cm loft hatch. Something that large and heavy could so easily be damaged during shipping; given the way it was packaged, safe delivery was never in doubt! What a pleasant surprise!
Helpful Report
Posted 1 year ago
Thank you Kevin for your 5-star review of Jupiter Blue Ltd! We are delighted to hear about your positive experience with us and that your order was delivered safely. Ensuring the safe delivery of items and good customer service is of utmost importance to us. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
recieved the product on time. very good packaging and exactly what it says on advert. I am very happy with my purchase
Helpful Report
Posted 1 year ago
Hi Homayun, thank you for your five-star review of Jupiter Blue Ltd! We are thrilled to hear that you received the product on time and that you were impressed with the packaging. Our team strives to ensure that every package is carefully prepared. Your satisfaction is our top priority, and we are delighted to know that you are very happy with your purchase. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
Excellent service, excellent quality - delivered well within the delivery window, I would recommend and use again!
Helpful Report
Posted 1 year ago
Hi Stephen, thank you for your 5-star review of Jupiter Blue Ltd.! Thank you for sharing such kind words about your experience with us. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
It's fine thanks
Helpful Report
Posted 1 year ago
Superb, thank you Sheree
Posted 1 year ago
Great service, precise lead times and a quality product. Thank you David for all your help
Helpful Report
Posted 1 year ago
Hello David, Thank you for taking the time to share your recent experience with Jupiter Blue. It was a pleasure to help you. Regards David
Posted 1 year ago
Great sturdy well done product
Helpful Report
Posted 1 year ago
Thank you for your review Angelo, we're so happy to receive your positive feedback. Thank you for choosing Jupiter Blue.
Posted 1 year ago
Highest quality product and quick turnaround.. The loft door and frame fitted like a glove, even the Mrs was pleased ☺ I would recommend Jupiter Blue. Thank you
Helpful Report
Posted 1 year ago
Thank you Andrew for taking the time to give Jupiter Blue Ltd a 5-star rating! We are thrilled to hear that your loft door and frame fit perfectly. Thank you once again for the review and for choosing Jupiter Blue Ltd . Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
Have ordered a few times now from Jupiter. Quick delivery and reasonable prices and quality
Helpful Report
Posted 1 year ago
Hi Trevor, thank you for your 5-star rating of Jupiter Blue Ltd. It's great to hear that you have ordered from us a few times and you are pleased with the quick delivery, the quality of the products and the pricing to be reasonable. Once again, thank you for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
Good quality and good service
Helpful Report
Posted 1 year ago
Hi Martyn, thank you for your 5-star review of Jupiter Blue Ltd. We are thrilled to hear that you are satisfied with our products and services. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
Great product, well made and relatively easy to fit. Just what I needed. Thanks
Helpful Report
Posted 1 year ago
Hi Gary, thank you for your 5 star rating for Jupiter Blue Ltd. Brilliant to hear that the product you ordered was easy to fit and is what you needed. Thank you for the review. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
I bought the OKP 3 section folding loft ladder and loft hatch combined. Looks nice on the ceiling, blends in well with my ceiling. My mate is a carpenter and it took the wo of us too install the hatch. Installation went well, no problems. I saw one review by someone claiming to have no experience with DIY and saying it was easy to install. I'm experienced with all kinds of building work and I cannot believe that. Get a carpenter in. Gave it 5 stars not just because it looks good but also the ease of ordering and swift delivery.
Helpful Report
Posted 1 year ago
Hi Terence, thank you for your 5 star rating for Jupiter Blue Ltd. It's great to hear that the OKP Folding Loft Ladder blends well into your ceiling and looks nice after installation. In addition, it's good to know you were able to place your order easily and the delivery was swift. Thank you again for the review and feedback. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
Delivered on time and well packaged. Just one thing, the lip to screw the door to the joists is narrow so there is very little room to play with,
Helpful Report
Posted 1 year ago
Thank you Lucy for the 5 star rating for Jupiter Blue Ltd! It's great to hear that the order was delivered on time and was well packaged. Thank you for your feedback we will take your comments in consideration for future product development. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
Got the Product. All good. Did specifically ask for the delivery driver not to leave with neighbours on the checkout. Hatch was left next door. Have our reasons for not wanting this to happen. Also product was scuffed in places
Helpful Report
Posted 1 year ago
Good morning, thank you for the review and feedback. We apologises the couriers left the delivery with a neighbour. Please could you provide photos of the scuffed areas on the product for us to look in to. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
I haven't fitted the loft hatch yet but I'm very impressed with the quality of the product. Have no doubt it will look perfect when fitted.
Helpful Report
Posted 1 year ago
Hi Alan, thank you for your 5-star rating of Jupiter Blue Ltd. We appreciate your feedback Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
I bought a bespoke attic hatch and ladder and was absolutely satisfied with the product and service. The hatch was of very good quality and easily fitted by 2 people. I chose the option with the 50mm lip as, whilst measuring before ordering, I noticed that my attic hatch was slightly narrower on one side (by approx. 5mm). I ordered for the more narrow measure. The 50mm lip masked the imperfection. Very happy customer!
Helpful Report
Posted 1 year ago
Hi Peter, thank you for taking the time to leave us a 5-star rating! We are thrilled to hear that you are happy with the bespoke loft hatch and ladder you purchased from us. Thank you once again for the review. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
Very good product , fast delivery and fantastic customer service
Helpful Report
Posted 1 year ago
Thank you for your 5-star rating of Jupiter Blue Ltd! We truly appreciate your review. We are thrilled to hear that you found our product to be very good, and that our delivery was fast and efficient. Thank you once again for taking the time to share your positive experience with us. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
Good delivery time and quality item many thanks
Helpful Report
Posted 1 year ago
Thank you Michael for rating Jupiter Blue Ltd with 5 stars! We are thrilled to hear that you were satisfied with the delivery time and quality of your recent purchase. Once again, thank you for your feedback. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
We have found Jupiter Blue to be outstanding. Thier Website is easy to negotiate and order from. Thier support team are knowlegable and helpful and the cost structure is fair. I would recommend them to anyone.
Helpful Report
Posted 1 year ago
Hi Peter, thank you for your 5-star rating of Jupiter Blue Ltd! It's wonderful to know that our website has been easy for you to navigate. Additionally, we're glad to hear that our support team has been knowledgeable and helpful in assisting you. Thank you again for your review. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
Very detailed description of product and excellent delivery.
Helpful Report
Posted 1 year ago
Hi Gholamreza, thank you for your 5-star rating of Jupiter Blue Ltd! We appreciate your positive feedback. We're thrilled to hear that you found our product's description very detailed and our delivery service excellent. Thank you once again for your kind words. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
Jupiter Blue Ltd is rated 4.9 based on 2,170 reviews