Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,104 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,104 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was swift and well packed. It transpired i had ordered the wrong product. Customer service was great and a full refund was given”

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Posted 1 year ago

Thank you for giving Jupiter Blue Ltd a 5-star rating! We are thrilled to hear that our delivery was swift and the products were well packed. We strive to ensure your items arrive in perfect condition. Thank you for your review.

Posted 1 year ago

“Excellent service. Fast delivery.”

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Posted 1 year ago

Thank you for your 5-star rating of Jupiter Blue Ltd! We're delighted to hear that you are satisfied with our products and services. Thank you once again for choosing Jupiter Blue Ltd.

Posted 1 year ago

“Very helpful when I didn't realise I had ordered the wrong size of something, and they exchanged with a replacement free of charge without delay.”

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Posted 1 year ago

Thank you for your fantastic 5-star rating of Jupiter Blue Ltd! We are delighted to hear that you found our team to be very helpful. Once again, thank you for choosing Jupiter Blue Ltd.

Posted 1 year ago

“The product is really good quality and the delivery was amazing . Very happy”

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Posted 1 year ago

Thank you Samuel for your 5-star rating of Jupiter Blue Ltd! We're thrilled to hear that you found our product to be of good quality and that the delivery was amazing. Our team works diligently to ensure that our customers receive good quality products & service. Thank you once again for your review and for choosing Jupiter Blue Ltd.

Posted 1 year ago

“The ordering Process is easy and straight forward the ceiing hatch arrived well packaged and protected. Installation instruction easy to follow. The build quality of the hatch is of a very high standard and the paint finish nice and crisp. I would order from this company again.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Jupiter Blue Ltd.! We are thrilled to hear that you found the ordering process to be easy and straightforward. It's our priority to ensure a smooth and hassle-free experience for our customers. Additionally, we are delighted that your ceiling hatch arrived well packaged and protected. Thank you for your feedback.

Posted 1 year ago

“Bought an airtight loft hatch, came when ordered and fitted well. No issues at all, would use again..”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that the airtight loft hatch you purchased from us arrived promptly and fitted well without any issues. Thank you for choosing Jupiter Blue Ltd

Posted 1 year ago

“good product, quick delvery”

Helpful Report

Posted 1 year ago

Thank you for awarding Jupiter Blue Ltd with a 5-star rating! We appreciate your time and effort in sharing your feedback.

Posted 1 year ago

“Not installed but looks good quality”

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Posted 1 year ago

Thank you for giving Jupiter Blue Ltd a 5-star rating, we appreciate your feedback. Kind regards, Customer Service Team Jupiter Blue Ltd

Posted 1 year ago

“Easy to fit as long as your measuring is fairly good . No more cold air coming down from loft & more importantly no heat escaping. Unfortunately I couldn’t upload photos from my phone but looks so much better than old wooden loft hatch”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Jupiter Blue Ltd! We appreciate your feedback. We're very pleased to hear that our product was easy for you to fit, and that it has effectively resolved the issue of cold air coming down from the loft, as well as preventing heat from escaping. We understand the importance of maintaining a comfortable and energy-efficient home, and we're delighted that our loft hatch has helped achieve that. Thank you once again for your support. Best regards, Customer Service Team Jupiter Blue Ltd

Posted 1 year ago

“Very good service, slight issue but sorted easilly - which speaks volumns, would use again.”

Helpful Report

Posted 1 year ago

“The product i bought arrived very swiftly and looked and functioned as I'd expect it to.Based on my experience I'd use Jupiter Blue again and would recommend.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a 5-star rating! We greatly appreciate your kind words and the recommendation for Jupiter Blue Ltd. We're pleased to hear that the product you purchased arrived swiftly and met your expectations in terms of both appearance and functionality. Thank you again for the review.

Posted 1 year ago

“I bought the custom-fit and standard-size loft hatches, both of which exceeded expectations and look great. I'd definitely recommend Jupiter Blue.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star review! We are pleased to hear that both the custom-fit and standard-size loft hatches exceeded your expectations. Thank you for your feedback. .

Posted 1 year ago

“I searched for a replacement loft hatch and came across the Jupiter Blue website. I found it very easy to find exactly what I was looking for and placed my order. When my replacement loft hatch arrived it was very well packed. When I unpacked my order I was very happy with the build quality.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Jupiter Blue Ltd, Graham! We're glad to hear that you were able to find the product you were looking for easily & you are happy with the product quality. Thank you for your review.

Posted 1 year ago

“Perfect just what I needed delivery very quick excellent service”

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Posted 1 year ago

Thank you Donna, for your 5 star rating! Your feedback means a lot to us here at Jupiter Blue Ltd, and we're glad you were happy with your purchase. Thank you again for your support!

Posted 1 year ago

“Very helpful communication on first contact, great advice Ordered a made to measure loft access panel just before Christmas, and I could expect mid January. It turned up before Christmas. Great quality great service will definitely use again Thank you 👍”

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Posted 1 year ago

Thank you for your 5 star rating for Jupiter Blue Ltd, Craig! Your kind words about the helpful communication and great advice we provided and the quick delivery of your made to measure loft access panel are very much appreciated. Thank you again.

Posted 1 year ago

“Good customer service ( thanks Donna). Easy to order on line.”

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Posted 1 year ago

Thanks for the 5 star review, David! We really appreciate your kind words. We strive to provide excellent customer service and are so glad to hear that you experienced that with us. We're also happy to hear that it was easy for you to order online! Thank you again for your review!

Posted 1 year ago

“Great service and delivery”

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Posted 1 year ago

Thank you Alastair for the 5 star rating of Jupiter Blue Ltd! We strive to ensure great service and delivery. Thank you for the review.

Posted 1 year ago

“Bought loft hatch off Jupiter blue, could not be more pleased, the hatch was exactly the measurement i asked for,quick delivery and I'm also satisfied with the quality and finish of the hatch. Full five stars from me and would definitely order from them in the future.”

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Posted 1 year ago

Thank you so much, Paul, for your 5 star rating of Jupiter Blue Ltd! We greatly appreciate you taking the time to give us a review. We are delighted to hear you were pleased with the quality and finish of the hatch. We look forward to working with you in the future.

Posted 1 year ago

“The item was what I wanted and the p & p was very quick”

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Posted 1 year ago

Thank you Paul for the 5-star rating of Jupiter Blue Ltd. We appreciate your kind words. Thank you!

Posted 1 year ago

“We had to buy a Bespoke Loft Hatch because of the irregular size required, and these guys were excellent. Yes, They're cheaper but the quality is beyond reproach !! Fitted in 30mins. All enquiries were answered within the hour by the "after sales" team. Couldn't ask for more. Thanks again”

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Posted 1 year ago

Mark thank you for your 5 star rating of Jupiter Blue Ltd! We are glad to hear that you were pleased with the quality and the speed of installation. We really appreciate your positive feedback.

Posted 1 year ago

Jupiter Blue Ltd is rated 4.9 based on 2,104 reviews