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Jupiter Blue Ltd Reviews

4.9 Rating 2,104 Reviews
98 %
of reviewers recommend Jupiter Blue Ltd
4.9
Based on 2,104 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jupiter Blue Ltd Reviews
Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 4th September 2025
Ray
Jupiter Blue Ltd 5 star review on 20th August 2025
Graham
Jupiter Blue Ltd 5 star review on 13th July 2025
Ronald
Jupiter Blue Ltd 5 star review on 9th July 2025
Anonymous
Jupiter Blue Ltd 5 star review on 26th April 2025
Joanne
Jupiter Blue Ltd 5 star review on 19th April 2025
Ellery
Jupiter Blue Ltd 5 star review on 19th April 2025
Ellery
91
Anonymous
Anonymous  // 01/01/2019
Very impressed with the service. Item arrived the next day. Unfortunately I had ordered the incorrect size so I had to return the hatch. Refund was for the total amount and issued within 3 days if receipt. Good service.
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Posted 1 year ago
Thank you for your 5-star rating! We are thrilled to hear that you were impressed with our service. Thank you again for choosing Jupiter Blue Ltd!
Posted 1 year ago
Very easy to order online, part as described, delivered on time. First time using a access cover that can be tiled, worked a treat. Have used Jupiter Blue Ltd before and will do so again when the time arises.
Jupiter Blue Ltd 5 star review on 15th February 2024 Jupiter Blue Ltd 5 star review on 15th February 2024
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Posted 1 year ago
Thank you Ian for taking the time to leave us a 5-star rating & for the photo showing the panel. We are thrilled to hear that you found ordering online to be very easy & your order arrived on time. Once again, thank you for your review.
Posted 1 year ago
The product information on the website is clear and thorough, the ordering process straightforward and the customer order updates helpful. The product (steel loft hatch) arrived well packaged and protected and was just what I was after, as having seen poor reviews of plastic ones form other suppliers, a more robust but still cost effective alternative was just what I wanted, especially with the option of an integral lock. Great service all round!
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Posted 1 year ago
Thank you Oliver for your 5-star rating of Jupiter Blue Ltd! We are delighted to hear that you found our product information on the website clear and thorough. We strive to provide our customers with all the necessary details. We are also thrilled that the ordering process was straightforward for you and that our customer order updates were helpful throughout. Once again, thank you for choosing Jupiter Blue Ltd.
Posted 1 year ago
Good quality, competitive prices
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Posted 1 year ago
Thank you Tania for awarding Jupiter Blue Ltd with a 5-star rating! We are delighted to hear that you found our products to be of good quality and competitively priced. Once again, thank you for the review!
Posted 1 year ago
Thus is my fourth purchase. Everything packaged and delivered perfectly, ready to fit on site.
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Posted 1 year ago
Thank you Apostolos for your 5-star rating of Jupiter Blue Ltd. It's fantastic to hear that your recent purchase arrived perfectly packaged. Your satisfaction is our utmost priority. Thank you again for your review.
Posted 1 year ago
Made to measure loft hatch. Delivered ahead of date. Great quality with excellent finish. Perfectly to size, made the fit straight forward. Old hatch and trim out and new one fitted in an afternoon. Hardly any making good required.
Jupiter Blue Ltd 5 star review on 11th February 2024
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Posted 1 year ago
Thank you for taking the time to leave us a 5-star rating for Jupiter Blue Ltd. We appreciate your positive feedback and are thrilled to hear that you are satisfied with our made-to-measure loft hatch. We are delighted that we were able to deliver the product to you ahead of schedule. Thank you once again for choosing Jupiter Blue Ltd.
Posted 1 year ago
Made to measure loft hatch, super service and delighted with hatch !!
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Posted 1 year ago
Thank you Charlie for your 5-star rating of Jupiter Blue Ltd! We appreciate your feedback and are thrilled to hear that you are satisfied with our made-to-measure loft hatch. Thank you again for the review.
Posted 1 year ago
Purchased a custom sized loft hatch. Good price, good quality and delivered within promised timescale.
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Posted 1 year ago
Thank you for your 5-star rating! Thank you for choosing Jupiter Blue Ltd and for taking the time to share your positive feedback.
Posted 1 year ago
Great service and a good quality loft hatch... quick deliery too..
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Posted 1 year ago
Thank you Andrew for the 5-star rating! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with our company. Our team always strives to deliver top-notch products and services. Thank you again for choosing Jupiter Blue Ltd.
Posted 1 year ago
Excellent customer service from Jupiter Blue. The item was received with some defects, but a replacement was sent and the defective unit collected very quickly! Would definitely purchase from them again.
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Posted 1 year ago
Thank you so much for leaving us a 5-star rating! We are thrilled to hear that you had an excellent experience with our customer service team. Thank you once again for choosing Jupiter Blue Ltd.
Posted 1 year ago
Excellent quality custom made loft hatch that fit perfectly!
Jupiter Blue Ltd 5 star review on 6th February 2024
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Posted 1 year ago
Thank you Jans for your 5-star rating of Jupiter Blue Ltd! We are delighted to know that you found our custom made loft hatch to be of excellent quality and that it fits perfectly in your space. Once again, thank you for your feedback. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 year ago
Fantastic service After my loft hatch was damaged during shipping David quickly responded to my email and the problem was resolved without question, good honest business with great service. Thank you
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Posted 1 year ago
Thank you for your 5-star review of Jupiter Blue Ltd! We appreciate your feedback, again, thank you for your review. .
Posted 1 year ago
The loft hatch purchased is very sturdy and has a good quality finish. I needed some customer assistance, the matter has been resolved immediately. I would definitely buy from them again and recommend them to others.
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Posted 1 year ago
Thank you Gabriel for your 5-star rating of Jupiter Blue Ltd! We appreciate your feedback and are thrilled to hear that you found our loft hatch to be sturdy with a good quality finish. Thank you once again for choosing Jupiter Blue Ltd.
Posted 1 year ago
Service was excellent. gave the company the size I needed and they supplied the door and frame to fit. Always give the exact size of the aperture and they do the rest. I am a DIY person not a joiner and I found the fiiting of the door and frame simple due to its design. Looks good as well.
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Posted 1 year ago
Thank you Graham for the 5-star rating of Jupiter Blue Ltd! We truly appreciate your feedback and are thrilled to hear that you found our service excellent. Again, thank you for your review.
Posted 1 year ago
Ordered a made to measure loft door as opening not a standard size so not available off the shelf.Even though more expensive it is great quality and design .Would recommend .The delivery was well packaged and quick from order.
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Posted 1 year ago
It is perfect, it was easy to fit, well made and makes a visual difference to our landing.
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Posted 1 year ago
Thank you Gina for your 5-star rating of Jupiter Blue Ltd! We're delighted to know that our product has met your requirements. Once again, thank you for taking the time to share your positive experience.
Posted 1 year ago
1st class product and service
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Posted 1 year ago
Thank you so for your 5-star rating of Jupiter Blue Ltd! We greatly appreciate your kind words. We are thrilled to know that you found our product and service to be 1st class. Providing top-notch quality and exceptional customer service is always our utmost priority. Once again, thank you for your review.
Posted 1 year ago
Good quality loft hatch, well finished and easy to install
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Posted 1 year ago
Thank you Grant for taking the time to rate us with five stars! We truly appreciate your positive feedback on Jupiter Blue Ltd. We are delighted to hear that you found the loft hatch of good quality, well finished, and easy to install. Once again, thank you for choosing Jupiter Blue Ltd.
Posted 1 year ago
Good products Good service
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Posted 1 year ago
Thank you Zdravko for giving us a 5-star rating for Jupiter Blue Ltd! We truly appreciate your positive feedback about our products and service. Thank you again.
Posted 1 year ago
I ordered a made to measure replacement loft hatch from Jupiter Blue. Emma couldn’t have been more helpful in responding to my queries and making sure I ordered the correct product with a double lock. My loft hatch was delivered promptly and fits perfectly. It’s clearly been manufactured to a high standard and has made a remarkable difference to the insulation of the property. Great company to deal with.
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Posted 1 year ago
Thank you Jamie for leaving us a 5-star rating! We are thrilled to hear that you had a positive experience with Jupiter Blue Ltd. We are glad to hear that your loft hatch was delivered promptly and fits perfectly. Our team takes great pride in manufacturing products to a high standard. Once again, thank you for choosing Jupiter Blue Ltd.
Posted 1 year ago
Jupiter Blue Ltd is rated 4.9 based on 2,104 reviews