JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.56

4.6 Rating 1,426 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 27th December 2025

Anonymous

JACK1T 5 star review on 26th February 2024

SALVATORE RAIA

JACK1T 5 star review on 19th December 2023

Gina Eppolito

Juan Agullo Amoros

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Small in size and very restrictive in movement, not designed for active sports and cold weather. Pictures on the website differ significally from actual product.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your JACK1T purchase and honest feedback. I’m so sorry to hear you were not satisfied with your experience. We have messaged you privately to resolve this for you. – JACK1T

Posted 4 years ago

“What was the item I recently purchased ?”

Helpful Report

Posted 4 years ago

Hi Neil, Thank you for getting in touch. This order was from our Jetstream Arctic Funnel Jacket. Please let us know if there's anything else we can help you with. - JACK1T

Posted 4 years ago

“I am still waiting for a return label. I wish to buy a coat without a hood I have had no label. Correspondence is very poor Pls advise !”

Helpful Report

Posted 4 years ago

Dear Nicola, Thank you for your JACK1T purchase and honest feedback. I’m so sorry to hear you were not satisfied with your experience. We have messaged you privately to resolve this for you. – JACK1T

Posted 4 years ago

“I bought around 5 jackets and I have no problem with the previous ones at all but this one is the most disappointed as it came without the plastic cover (unpacked) and the material isn't that good. It's very winklely anywhere and the material can not use the iron. I tried to use a shirt and iron on the top but couldn't get rid of the winkle. Now I took it to the laundry shop for the stream cleaning. Not very happy with this one but I'll keep it.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your JACK1T purchase and honest feedback. I’m so sorry to hear you were not satisfied with your experience. We have messaged you privately to resolve this for you. – JACK1T

Posted 4 years ago

“I ordered a black jacket and received a red one. The return/exchange process seems easy so far, but still have not received the item I paid for.”

Helpful Report

Posted 4 years ago

Dear Gretchen , Thank you for your JACK1T purchase and honest feedback. I’m so sorry to hear you were not satisfied with your experience. We have messaged you privately to resolve this for you. – JACK1T

Posted 4 years ago

JACK1T is rated 4.6 based on 1,426 reviews