Herdwick Group Reviews

4.9 Rating 929 Reviews
99 %
of reviewers recommend Herdwick Group
4.9
Based on 929 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Herdwick Group Reviews

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 5 star review on 23rd April 2024
Mireille F
Herdwick Group 5 star review on 22nd April 2024
Holly C
Herdwick Group 5 star review on 12th April 2024
Mollie W
Herdwick Group 5 star review on 10th April 2024
Sarah H
Herdwick Group 5 star review on 6th April 2024
Rachael O
Herdwick Group 5 star review on 25th March 2024
James S
Herdwick Group 5 star review on 23rd March 2024
Sally W
751
Anonymous
Anonymous  // 01/01/2019
Helpful and friendly
Helpful Report
Posted 3 months ago
Gail & John were very friendly and helpful during our short stay at Seathwaite Lodge.
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Posted 3 months ago
We have stayed in the cottages a number of times and have always been totally satisfied with them. Everything is as described hence we have returned numerous times.
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Posted 3 months ago
Answered my questions about the properties garden very quickly.
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Posted 3 months ago
Staff were very helpful, though communication via website is not always the easiest. I had a positive experience, however I would say that trying to contact Deanpark itself was challenging. One of the problems is that everything has to be communicated via email or livechat and that can only be done when you have access via their website. In accessing the website, you need to submit the customer reference number - which it does not recognise, as the cottage is booked through Herdwick Cottages. I had problems finding out how much the pass for the swimming pool was ...but no worries because it all worked out well in the end.
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Posted 4 months ago
Friendly, helpful and great in answering my questions and communicating back to me quickly!
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Posted 4 months ago
Very efficient and on time with all communication.
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Posted 4 months ago
Clear info and personal call a few days before we went.
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Posted 4 months ago
Very helpful staff clear instructions by email or telephone.
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Posted 4 months ago
First class
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Posted 4 months ago
Excellent
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Posted 4 months ago
Great service to ensure we had a great weekend away.
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Posted 4 months ago
Always brilliant to deal with
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Posted 4 months ago
Extremely helpful, professional, and very friendly staff.
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Posted 4 months ago
Brilliant had a problem over the electric at mere lodge due to weather contacted you for help and adam help us immediately and made sure we were OK
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Posted 4 months ago
Entirely helpful
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Posted 4 months ago
rang to ensure I had receive arrival email, with door codes etc
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Posted 5 months ago
great service
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Posted 5 months ago
Excellent service. Brilliant communication
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Posted 5 months ago
The staff were all amazing and i think they truley are a credit to your company.
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Posted 5 months ago
Herdwick Group is rated 4.9 based on 929 reviews