Login
Start Free Trial Are you a business? Click Here

Herdwick Group Reviews

4.9 Rating 1,530 Reviews
99 %
of reviewers recommend Herdwick Group
4.9
Based on 1,530 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Herdwick Group Reviews

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 5 star review on 6th July 2025
Matthew P
Herdwick Group 5 star review on 4th July 2025
Sarah L
Herdwick Group 5 star review on 3rd July 2025
Charlie W
Herdwick Group 5 star review on 3rd July 2025
Charlie W
Herdwick Group 5 star review on 25th June 2025
Shirley F
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
1057
Anonymous
Anonymous  // 01/01/2019
The service provided was in line with my expectations, similar to other providers
Helpful Report
Posted 1 year ago
All the information we needed was sent to us. We didn’t meet the staff otherwise as everything was as expected, clean and in place
Helpful Report
Posted 1 year ago
The booking system was straightforward. The property was very clean and tidy (thank you!). Lots of white, fluffy Hardwick Cottages towels. I phoned to check about having left something behind and the phone was answered quickly and professionally and my query dealt with efficiently.
Helpful Report
Posted 1 year ago
Excellent service. Office rang to ensure that we had received key collection information from owners. We have used many agencies for holidays over the years but this is first time an agency has contacted use prior to departure. Booking fee is cheapest by far. Would highly recommend.
Helpful Report
Posted 1 year ago
Very Acceptable
Helpful Report
Posted 1 year ago
Information about our booking was timely, clear and comprehensive. Property details were helpful and ensured we had all we needed for an excellent stay. The property itself is a delight - very comfortable and well equipped. Sarah the owner has clearly invested a lot of time and effort in creating a warm, welcoming and relaxing atmosphere. We have already recommended to property to friends and we assured them that the support service from Herdwick was first rate. Well be back!
Helpful Report
Posted 1 year ago
Extremely efficient service.
Helpful Report
Posted 1 year ago
Excellent service. Staff are very pleasant and deal with enquiries efficiently.
Helpful Report
Posted 1 year ago
Perfect place for walkers. Everything you need for short stay. Spotlessly clean. Shame the weather wasn't better. Sadly a mains water burst and we had to cut our stay short.
Helpful Report
Posted 1 year ago
Communication and information provided was excellent, beyond what has been provided by other companies in the past.
Helpful Report
Posted 1 year ago
Perfect and nice place to stay in Kendal
Helpful Report
Posted 1 year ago
Very easy booking process. Travel and arrival information sent in good time. Courtesy call the day before travel to confirm we had received all the detail we needed. Friendly and helpful
Helpful Report
Posted 1 year ago
Quick response to questions asked. Easy to find what you want.
Helpful Report
Posted 1 year ago
Very helpful with booking the two cotts we chose, and would certainly book with Herdwick cotts again.
Helpful Report
Posted 1 year ago
The communication was spot on, we had everything we needed well ahead of time. We actually arrived a little early but that wasn't a problem. And the house was spotlessly clean and well equipped.
Helpful Report
Posted 1 year ago
Staff were very helpful when we booked our accommodation through Herdwick Cottages.
Helpful Report
Posted 1 year ago
As expected everything went smoothly.
Helpful Report
Posted 1 year ago
Very accurate descriptions of the properties and surroundings, fantastically quick and detailed responses.
Helpful Report
Posted 1 year ago
Had a courtesy call the day before to check I had had an email with check-in details.
Helpful Report
Posted 1 year ago
The best cottage company we have ever dealt with! Efficient, caring and polite!
Helpful Report
Posted 1 year ago
Herdwick Group is rated 4.9 based on 1,530 reviews