Herdwick Group Reviews

4.9 Rating 930 Reviews
99 %
of reviewers recommend Herdwick Group
4.9
Based on 930 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Herdwick Group Reviews

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 4 star review on 29th April 2024
Barbara R
Herdwick Group 5 star review on 23rd April 2024
Mireille F
Herdwick Group 5 star review on 22nd April 2024
Holly C
Herdwick Group 5 star review on 12th April 2024
Mollie W
Herdwick Group 5 star review on 10th April 2024
Sarah H
Herdwick Group 5 star review on 6th April 2024
Rachael O
Herdwick Group 5 star review on 25th March 2024
James S
752
Anonymous
Anonymous  // 01/01/2019
The communication was great, all the instructions were very clear and we found the cottage, the parking, and the way to get in very easily. It would have been nice to have a few more amenities in the house when we arrived (dishwasher tablets etc) just because we arrived quite late.
Helpful Report
Posted 1 year ago
Good service
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Posted 2 years ago
Very good service and good communication
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Posted 2 years ago
Good communication and easy to pay out payment reminders
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Posted 2 years ago
Communication was great. Kept me informed and made the booking in simple on arrival. Cottage description was just as we found it.
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Posted 2 years ago
Cottage was very tidy and clean. Décor was very nice & all requirements of the cottage were available
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Posted 2 years ago
Easy to work with
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Posted 2 years ago
Apart from the initial set up and being asked for a review, we have had no contact with Herdwick Cottages Ltd, so cannot give much of a review!
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Posted 2 years ago
Easy booking and details covered what we needed
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Posted 2 years ago
Thank you, Trudy, for your feedback. I'm sorry that we missed that all-important 5th star. I hope that you'll book with us again so we can earn that 5th star. Regards Adam.
Posted 2 years ago
As my booking was through Air BnB initially my communication with HC came later. They provided useful info on the location and access arrangement and essential contact details and a bit of info about the accommodation. I reached out a couple of times and they were prompt and friendly in their response.
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Posted 2 years ago
Excellent service and good communication
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Posted 2 years ago
Lovely cottage well equipped. Great location to explore the beautiful surrounding area
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Posted 2 years ago
Herdwick Cottages Ltd, very friendly, quick to respond and very clear information.
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Posted 2 years ago
Amazing place ,location..clean and Comfortable..
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Posted 2 years ago
Booking was straightforward. Only slight issue was that the Track and Trace information was requested when initially booking on 27Mar and reminders sent but the Manage my Booking link was not provided until 9Apr. No other issues faced and we thoroughly enjoyed our stay!
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Posted 3 years ago
Enjoyed our stay very much so quiet and peaceful in remote part of the Lake District perfect for walkers.
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Posted 3 years ago
Good at responding to queries with prompt replies
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Posted 3 years ago
It was a very fast and easy booking
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Posted 3 years ago
Good communication and service. Would use again.
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Posted 3 years ago
Good communication and very professional. Only downside was one toilet roll that wasn’t a full one and no hand soap given the Covid crisis
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Posted 3 years ago
Herdwick Group is rated 4.9 based on 930 reviews