Herdwick Group Reviews

Name: Herdwick Group
Address: Suite 5, The Mintworks, 124 Highgate, Kendal, Cumbria
Rating: 4.91

4.9 Rating 922 Reviews

99 %

of reviewers recommend Herdwick Group

4.9

Based on 922 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 5 star review on 12th April 2024

749

Anonymous

Anonymous // 01/01/2019

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“Phone call a few days before stay to ensure welcome email was recieved.”

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Posted 1 month ago

“Great location, clean and comfortable. Would recommend”

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Posted 1 month ago

“Excellent service throughout giving me confidence to book again. Good choice of property”

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Posted 1 month ago

“Great service!”

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Posted 1 month ago

“Second time using Herdwick cottages. Both occasions have been flawless. During this stay we did have a problem with our heating system but communication with Adam was first class. He even drove up from from Kendal well after operating hours on a Friday night to deliver two of his own heaters. Communication with him was great. Highly recommended and looking forward to using again.”

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Posted 1 month ago

“Great service, courtesy call to ensure we’d received the arrival information.”

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Posted 1 month ago

“Information well received and everything we needed”

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Posted 1 month ago

“Very easy communication and great to deal with.”

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Posted 1 month ago

“The room we stayed in was very nice and comfortable. Everything worked as expected.”

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Posted 1 month ago

“Very Helpful.”

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Posted 1 month ago

“Really great service, rang me a couple of days before the arrival date to make sure I received the welcome packet and checked to see if there was anything else we needed.”

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Posted 1 month ago

“My booking experience was excellent thankyou”

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Posted 1 month ago

“Communication was quick and the arrival info for the cottage was good. The cottage was lovely, clean and cosy.”

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Posted 1 month ago

“The property was lovely. Strategic, well-equipped amenities, and comfortable. We really had an enjoyable time in Windermere. Thanks!”

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Posted 1 month ago

“This was our 2nd time going to lakeland glamping and it was just as good, we stayed in the herdsman hut and it was so peaceful we thoroughly enjoyed and will definitely be coming back. The hosts came and introduced themselves and came to warm the hot tub up everyday. Overall excellent thankyou very much :)”

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Posted 1 month ago

“Helpful and very efficient service for booking. Cottage was delightful and clean. Thank you for a lovely break.”

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Posted 1 month ago

“Sarah was really helpful keeping in touch from the time of booking, through an unexpected village power cut and afterwards too. A beautiful cottage - we thoroughly enjoyed our long weekend.”

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Posted 1 month ago

“Great team, friendly Comms, good follow-up.”

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Posted 1 month ago

“Good proactive communications, eaasy to book.”

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Posted 1 month ago

“The property was exactly as described, and there was very clear communication about whatvto expect on arrival. I appreciated the courtesy call before arrival to check we had all the information we needed.”

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Posted 2 months ago

Herdwick Group is rated 4.9 based on 922 reviews