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Herdwick Group Reviews

4.9 Rating 938 Reviews

99 %

of reviewers recommend Herdwick Group

Company Reviews

Product Reviews

4.9

Based on 938 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 4 star review on 29th April 2024

Herdwick Group 5 star review on 23rd April 2024

Herdwick Group 5 star review on 22nd April 2024

Herdwick Group 5 star review on 12th April 2024

Herdwick Group 5 star review on 10th April 2024

Herdwick Group 5 star review on 6th April 2024

Herdwick Group 5 star review on 25th March 2024

752

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient, friendly and helpful - all you need for a cottage rental. They contated me in advance, checked in on arival and were efficient at check out, perfect and to be recommended”

Posted 3 weeks ago

“We have used Herdwick Cottages on multiple occasions. They give the kind of personal touch and attention to detail that you would expect from a local business and we value that greatly. They know their properties inside out and are always available to help. Outstanding service”

Posted 3 weeks ago

Thank you so much for the great feedback Heidi and also for your repeat business! ^Adam

Posted 3 weeks ago

“Good service”

Posted 3 weeks ago

“The service we received from staff was very quick response and excellent in every manner. 👍”

Posted 3 weeks ago

“Great communication, clear arrival and check in instructions.”

Posted 3 weeks ago

“Very professional service”

Posted 3 weeks ago

“Excellent service and help All my queries were sorted quickly and efficiently Thank you”

Posted 3 weeks ago

“Good communication prior to our trip with all relevant information given. We didnt need to contact them during our stay but had all the info we needed if we had a problem”

Posted 4 weeks ago

“Great communication.”

Posted 4 weeks ago

“I needed to clarify some information of my booking and rang them, the staff were very helpful and implemented my changes.”

Posted 1 month ago

“Great service from start to finish.keeping us informed every step of the way,couldn’t have asked for more.”

Posted 1 month ago

“Received all the information we needed prior to our arrival date and was provided with telephone numbers of the owners had we needed to get in touch.”

Posted 1 month ago

“Very good and prompt responses with a couple of queries in relation to the rental ahead of us travelling. Nice touch will a courtesy call day before we went to check we had everything we needed for arrival.”

Posted 1 month ago

“Herdwick gave good clear information and accurate descriptions of our cottage.”

Posted 1 month ago

“Very happy with the service and the accommodation. The hosts were very friendly and welcoming.”

Posted 1 month ago

“Me and my husband went for bank holiday weekend, communication was professional and polite from the booking stage to the end of our stay, Edwin kindly stayed on the phone to direct us as sat nav gets a abit weird when you’re 2minutes away, the pod is exactly as it’s shown on the website as is the gorgeous scenery, it was clean, with everything you could possibly need for a enjoyable, comfortable stay, all we did was bring our own food and it was a prefect getaway.closest shops are about 20min drive away in Keswick. Comfy bed, double shower, no WiFi but mobile signal great, really cosy and private . Wish we could have stayed longer ! We had nothing negative to say about our experience.”

Posted 1 month ago

“Communication was timely and informative!”

Posted 1 month ago

“Good timely information and responses”

Posted 1 month ago

“Fantastic stay.”

Posted 1 month ago

“An absolute pleasure to deal with. First class customer services ce”

Posted 1 month ago

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Herdwick Group is rated 4.9 based on 938 reviews