Herdwick Cottages Reviews

Name: Herdwick Cottages
Address: Herdwick House, 53a-53b Highgate, Kendal, Cumbria
Rating: 4.92

4.9 Rating 1,820 Reviews

99 %

of reviewers recommend Herdwick Cottages

4.9

Based on 1,820 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Herdwick Cottages:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Cottages 5 star review on 11th January 2026

1163

Anonymous

Anonymous // 01/01/2019

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“all information was very clear, and all emails were replied to very quickly it is refreshing to have such good and friendly service”

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Posted 1 month ago

“Speedy follow up to emails and questions, even though they couldnt fulfil all our requests.”

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Posted 1 month ago

Thank you for your feedback. We apologise that we were unable to accommodate your early arrival request. We always try to accommodate requests, but on this occasion, there was a departure on your day of arrival, and given the size of the property, it wasn't possible, because the housekeeper required the full allocated time to ensure the property was perfect for your arrival. We are delighted, though, that you have already booked to stay again. Kind regards, Adam

Posted 1 month ago

“It was excellent, they even rang up the day before to make sure that we had all the information we needed. Cannot fault them”

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Posted 2 months ago

“I received emails and also a courtesy phone call prior to our arrival. The information was clear and accurate.”

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Posted 2 months ago

“Very helpful and informative , would use again.”

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Posted 2 months ago

“Great info supplied pre-departure and good communication while we were away.”

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Posted 2 months ago

“Booking process easy and follow up information thorough. The accommodation booked exceeed expectation”

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Posted 2 months ago

“Very clear communications, personalised service”

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Posted 2 months ago

“Prompt helpful and effective, the best we've had for sometime !”

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Posted 2 months ago

“Lovely host, had a really good stay. Would like to come back soon.”

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Posted 2 months ago

“All of the communications were spot on. A hassle free service.”

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Posted 2 months ago

“Recently used Herdwick Cottages and the communication we received leading up to and during the stay was excellent. Additionally they dealt promptly with a couple of points we raised after we returned home.”

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Posted 2 months ago

“I didn’t speak directly to any staff but the booking process was easy and the information received was excellent. Great communication throughout made check in easy and our stay was fantastic.”

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Posted 2 months ago

“From booking through to emails and courtesy calls I have been very impressed with the communication with herdwick cottages. This is the second time we have booked with them and very happy with the service”

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Posted 2 months ago

“I was contacted shortly before my stay to confirm all arrangements and contact details and asked if I had any questions about my stay. Service was extremely good.”

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Posted 2 months ago

“Great stay in a lovely location. Would definitely come back. Hot tub was amazing :)”

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Posted 2 months ago

“Easy booking from start to finish. Booked on Airbnb but the booking was handled all the way by Herdwick Cottages. Communication easy and everything explained and we had easy check in and a text while we were there to make sure everything was going smoothly. We enjoyed our stay in Windermere”

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Posted 2 months ago

“Brilliant service”

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Posted 2 months ago

“Excellent communication and service after booking a beautiful cottage”

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Posted 2 months ago

“Always very helpful - excellent service.”

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Posted 2 months ago

Herdwick Cottages is rated 4.9 based on 1,820 reviews