Herdwick Cottages Reviews

Name: Herdwick Cottages
Address: Herdwick House, 53a-53b Highgate, Kendal, Cumbria
Rating: 4.91

4.9 Rating 1,790 Reviews

99 %

of reviewers recommend Herdwick Cottages

4.9

Based on 1,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Herdwick Cottages:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Cottages 5 star review on 9th December 2025

1162

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All information was clear and it was really nice to get a welcome call beforehand.”

Helpful Report

Posted 1 month ago

“Effortlessly booked via website. Entry instructions arrived prior to arrival without prompting, description of the property was accurate and not oversold. We left a passport behind and their efforts to return it to us at our next location was admirable.”

Helpful Report

Posted 1 month ago

“Easy to book. House information clear and correct. Travel to the house and key information sent in good time.”

Helpful Report

Posted 1 month ago

“Booking process was straighforward and all information given about the booking was precise and accurate. Communication was friendly. We will definitely be using Herdwick again. Thank you!”

Helpful Report

Posted 1 month ago

“Prompt confirmation of booking, the ‘phone guide’ to the property is a great idea. It was good to have a courtesy call before our stay to check we had the necessary information. A couple of minor problems with the property were easy to report.”

Helpful Report

Posted 1 month ago

“All contact was by email which is usual these days. We had pertinent info from the company. I liked the website as it felt more welcoming than some of the standard bigger names. Once booked we were able to contact the owners direct which proved particularly useful as they provided some good directions to avoid narrow lanes to the property.”

Helpful Report

Posted 1 month ago

“The email was very clear regarding arrival and departure. Really easy to book. Excellent stay”

Helpful Report

Posted 1 month ago

“Very friendly and efficient staff, herdwick are the only company that have made a courtesy call to me to make sure i had all the information I needed for my holiday.”

Helpful Report

Posted 1 month ago

“Excellent service. Herdwick cottages staff were so responsive. If they are able to let you in early they were flexible, you know if they couldn't do it, they genuinely couldn't do it. Any queries were answered, you were never made to feel a nuisance. Their communication is excellent! I have used them on a number of occasions now and wouldn't hesitate to recommend them.”

Helpful Report

Posted 1 month ago

“This was a wonderful experience in an amazing location! And the hosts were fabulous to deal with! Would hugely recommend this place and I can’t wait to come back for another visit!”

Helpful Report

Posted 1 month ago

“Good communication before our holiday, plus responded very quickly to a query. Thank you”

Helpful Report

Posted 1 month ago

“From booking to our stay the email communications were prompt snd informative thereby ensuring we could relax and know all was clear with our booking .”

Helpful Report

Posted 1 month ago

“Very good service”

Helpful Report

Posted 1 month ago

“Lovely friendly staff. Communication is brilliant and so lovely to speak to a real person on the phone when I rang with a query. The courtesy call before our arrival was a nice touch. I would highly recommend using this local business for your holiday cottage bookings. They will be my first port of call in the future. Thank you.”

Helpful Report

Posted 1 month ago

“Excellent communication and the courtesy call prior to our stay was very much appreciated.”

Helpful Report

Posted 1 month ago

“Great cottages and communication.”

Helpful Report

Posted 1 month ago

“Faultless”

Helpful Report

Posted 1 month ago

“Very straightforward booking process, good communication and all information you need is provided. Thank you.”

Helpful Report

Posted 1 month ago

“Whilst staying at one of the properties you manage in Kendal, we had an issue with both the heating and hot water. I emailed you and the response was very quick and the issue was resolved within the day which we were most grateful for.”

Helpful Report

Posted 1 month ago

“Excellent staff and great communication. I would recommend 🙂”

Helpful Report

Posted 1 month ago

Herdwick Cottages is rated 4.9 based on 1,790 reviews