Herdwick Cottages Reviews

Name: Herdwick Cottages
Address: Herdwick House, 53a-53b Highgate, Kendal, Cumbria
Rating: 4.92

4.9 Rating 1,804 Reviews

99 %

of reviewers recommend Herdwick Cottages

4.9

Based on 1,804 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Herdwick Cottages:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Cottages 5 star review on 11th January 2026

1163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy booking from start to finish. Booked on Airbnb but the booking was handled all the way by Herdwick Cottages. Communication easy and everything explained and we had easy check in and a text while we were there to make sure everything was going smoothly. We enjoyed our stay in Windermere”

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Posted 1 month ago

“Brilliant service”

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Posted 1 month ago

“Excellent communication and service after booking a beautiful cottage”

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Posted 1 month ago

“Always very helpful - excellent service.”

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Posted 1 month ago

“Problem with heating repaired within 1 hr, really good communication from loverly staff at Herdwick cottages.”

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Posted 1 month ago

“Great communication, everything was effortless and completely hassle free.”

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Posted 1 month ago

“During our stay we mislaid our cottage key. The service we received from Adam at HC was excellent, I couldn’t fault him and was really friendly too. Thanks Adam for making a stressful situation a lot less stressful!”

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Posted 1 month ago

“I received a great service from Herdwick Cottages (again), and would like to thank your staff for the prompt, polite and efficient communication provided.”

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Posted 1 month ago

“Staff were always well informed when we had any questions. Anyone I spoke to in the team were polite and helpful!”

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Posted 2 months ago

“Very polite and helpful staff. Very quick to respond when we had to report a maintenance issue and had the problem fixed immediately.”

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Posted 2 months ago

“The communication from Lola was 1st rate. Very timely responses to any questions.”

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Posted 2 months ago

“Good communication, pleasant staff, who were helful thanks.”

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Posted 2 months ago

“Incredibly helpful staff and service, the house Adam reccommended was was perfect for us, it was immaculately clean, well dedcorated and equipped with everything we needed. The location was a very short walk from the centre of Ambleside and perfect for exploring the area. The team at Herdwick have so much local knowledge and expertise I would deffinately reccommend using them.”

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Posted 2 months ago

“Great communication with pre-occupancy courtesy call to ensure there were no hitches at any stage. A small problem with the accommodation was dealt with quickly and effectively leading to a very satisfactory outcome. Delighted with the service and a ‘go to’ in future.”

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Posted 2 months ago

“All information was clear and it was really nice to get a welcome call beforehand.”

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Posted 2 months ago

“Effortlessly booked via website. Entry instructions arrived prior to arrival without prompting, description of the property was accurate and not oversold. We left a passport behind and their efforts to return it to us at our next location was admirable.”

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Posted 2 months ago

“Easy to book. House information clear and correct. Travel to the house and key information sent in good time.”

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Posted 2 months ago

“Booking process was straighforward and all information given about the booking was precise and accurate. Communication was friendly. We will definitely be using Herdwick again. Thank you!”

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Posted 2 months ago

“Prompt confirmation of booking, the ‘phone guide’ to the property is a great idea. It was good to have a courtesy call before our stay to check we had the necessary information. A couple of minor problems with the property were easy to report.”

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Posted 2 months ago

“All contact was by email which is usual these days. We had pertinent info from the company. I liked the website as it felt more welcoming than some of the standard bigger names. Once booked we were able to contact the owners direct which proved particularly useful as they provided some good directions to avoid narrow lanes to the property.”

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Posted 2 months ago

Herdwick Cottages is rated 4.9 based on 1,804 reviews