Herdwick Cottages Reviews

Name: Herdwick Cottages
Address: Herdwick House, 53a-53b Highgate, Kendal, Cumbria
Rating: 4.92

4.9 Rating 1,904 Reviews

99 %

of reviewers recommend Herdwick Cottages

4.9

Based on 1,904 reviews

Shipping & Delivery
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Herdwick Cottages:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Cottages 5 star review on 19th April 2026

Claire P

Herdwick Cottages 5 star review on 18th April 2026

Martin D

1181

Anonymous

Anonymous // 01/01/2019

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“The lady welcomed us to the hut and asked if there was anything we needed just let her know.”

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Posted 4 weeks ago

“Other than pre visit communication there was no requirement to contact staff”

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Posted 4 weeks ago

“Proactive and supportive. Was a bit disappointed with the last minute news of water repairs happening in the road in front of the house. I think the team may have known this earlier and should have let us know with an option to change.”

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Posted 4 weeks ago

Dear Allison, Thank you for your valuable feedback. I sincerely apologise for any inconvenience caused by United Utilities. I was disappointed to learn that you believed we had prior knowledge of this work and perhaps withheld this information from you; however, this is not the case. We were notified by the property owner at 09:55 on 20 March. Additionally, I can confirm from our email records that Maria contacted you at 12:30 on the same day to inform you of the works. If you wish, I can provide a copy of the owner's email to substantiate this. Yours sincerely, Adam

Posted 4 weeks ago

“Prompt response and friendly.”

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Posted 4 weeks ago

“I have used hard wick cottage before and they are very good. And send emails a few days before which are helpful.”

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Posted 1 month ago

“Excellent !”

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Posted 1 month ago

“Always provides clear and concise information.”

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Posted 1 month ago

“liked the touch that you phoned me before check-in”

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Posted 1 month ago

“Very thorough pre arrival information and courtesy call the day before to check all was in order. Very happy with service provided.”

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Posted 1 month ago

“I've been holidaying in the Lake District for over 30 years, 3 or 4 times per year, always in cottages and have used several booking companies in that time. Herdwick Cottages are the only company that I will deal with now. Their service is exemplary, staff are lovely, responsive and incredibly helpful and the cottages we have stayed at are well described, well maintained and clean. I highly recommend them”

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Posted 1 month ago

Thank you so much for your wonderful feedback, Amanda! I'll be sure to share this with colleagues, and we look forward to having you book with us again in the near future. ^Adam

Posted 1 month ago

“Hardwick Cottages’ customer service is second to none. Communication is clear and supportive from booking right through to planning and arrival. We even received a phone call just before the holiday date to ensure we had all the information required for our stay. Herdwick provide a useful bespoke app for each of their properties which is comprehensive and easy to access and navigate. This is the second time we’ve used Herdwick Cottages and we shall be using them again when we visit the Lake District. Thank you.”

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Posted 1 month ago

“The staff at herdwick cottages were polite and friendly, we came with my two nieces and they loved waving to the tractor every day.”

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Posted 1 month ago

“Very happy with the service we received.”

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Posted 1 month ago

“Well timed and informative emails.”

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Posted 1 month ago

“Highly professional and informative. Excellent information ahead of our stay in Yealand.”

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Posted 1 month ago

“Great communication especially leading up to our stay. Extremely helpful.”

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Posted 1 month ago

“The staff were very good and efficient, when I needed something they sorted it straight away”

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Posted 1 month ago

“Very friendly and helpful, even gave us a telephone call the day before to check everything was still ok and wished us a happy holiday”

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Posted 1 month ago

“All very easy and telephone call before hand nice to explain things.”

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Posted 1 month ago

“Loved our stay at brookside cottage near ullswater. Amazing location and property. Looking to book again for another great getaway!”

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Posted 1 month ago

Herdwick Cottages is rated 4.9 based on 1,904 reviews