Herdwick Cottages Reviews

Name: Herdwick Cottages
Address: Herdwick House, 53a-53b Highgate, Kendal, Cumbria
Rating: 4.91

4.9 Rating 1,756 Reviews

99 %

of reviewers recommend Herdwick Cottages

4.9

Based on 1,756 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Herdwick Cottages:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Cottages 5 star review on 25th October 2025

1158

Anonymous

Anonymous // 01/01/2019

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“Did all that was required”

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Posted 3 weeks ago

“Great service, easy to book, clear communication, property as described.”

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Posted 3 weeks ago

“really good. had an out of hours issue and they were very helpful. great communication pre our stay.”

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Posted 3 weeks ago

“I cannot fault the level of service and help I received from Herdwick staff and all the staff I had contact with were very friendly and courteous. The timing and detail of all email communcations were spot on so we were able to check in, settle and check out with ease. Just what you need for a wee break away. Thank you.”

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Posted 3 weeks ago

“Excellent service. Very clean. Everything you need”

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Posted 3 weeks ago

“The booking process, welcome email and arrival / check-in were all well managed and straight forward and the cabin was excellent and clean / comfortable.”

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Posted 4 weeks ago

“Great customer service. Phoned prior to our arrival to answer any questions. We had an issue with the smoke alarm and it was solved quickly. Would recommend using this company to book your next holiday.”

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Posted 4 weeks ago

“All very good, excellent communand great service”

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Posted 4 weeks ago

“I appreciated the courtesy call before our stay at tanners yard. When we had a problem with the key safe I phoned the company & was impressed my call was immediately answered. As it happened I managed eventually to sort the problem myself, so no further action was needed.”

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Posted 1 month ago

“Great service, booking was efficient and easy, by phone when i wanted to ask some questions, and then the online booking . On the journey to the lakes Adam called to make us aware of power cuts in the area after storm Amy which meant we could be informed, though power was on when we arrived at 4pm. Many thanks.”

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Posted 1 month ago

“Courteous and attentive”

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Posted 1 month ago

“Great service thanks”

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Posted 1 month ago

“The service and the communication from Herdwick was very good. I would liked to see. More clear instructions on finding the pod as we reached a little late in the night. As the area has no street lights (acceptable) detailed instructions would’ve helped.”

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Posted 1 month ago

“Instructions for entry and use of the premises were very clear. The cottage was nicely appointed, and was very clean and tidy. The bed was comfortable, and the blankets and linens were of very nice quality. We were very comfortable during our stay.”

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Posted 1 month ago

“Chloe went out of her way to make sure everything ran smoothly”

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Posted 1 month ago

“I didn't have a lot of contact - there was no need - however I did receive the standard (presumably automated) emails regarding the booking, and someone left a voicemail the day before our holiday to check that I had received the arrival info, which they re-sent since they didn't manage to speak to me. (Had they checked my reply to the same question sent via booking.com, they could have saved themselves a phone call!) The communication was fine, thanks.”

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Posted 1 month ago

“Very supportive and helpful.”

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Posted 1 month ago

“Kept us updated with all information and rang to let us know we could arrive early at the holiday property… also helped on the phone with tv problem Great communication.”

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Posted 1 month ago

“Everything was excellent. We would definitely recommend to family and friends.”

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Posted 1 month ago

“Great service. Very helpful and timely information received about our stay.”

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Posted 1 month ago

Herdwick Cottages is rated 4.9 based on 1,756 reviews