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Halo Reviews

4.2 Rating 6,334 Reviews

77 %

of reviewers recommend Halo

Company Reviews

About Halo:

Halo is a registered charity and social enterprise running 22 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

Visit Website

Phone:

01568618980

Email:

info@haloleisure.org.uk

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Halo 5 star review on 2nd May 2024

Halo 5 star review on 11th March 2024

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Halo 5 star review on 18th October 2023

Halo 5 star review on 2nd October 2023

27

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have enjoyed my time as a Halo member, the staff have always been friendly and helpful and facilities really good, I am sorry to have to give up my membership but unfortunately my health issues have got in the way . Thanks to all 😊”

(Hereford LC) - Posted 1 week ago

“Only reason why I stopped was due to work and kids being to little at the moment. I will be coming back soon hopefully. Only downside was having to go to bridgend rec for ice room and sauna.”

(Ynysawdre) - Posted 1 week ago

Thank you so much for taking the time to rate Halo with 4 stars! We truly appreciate your feedback and are delighted to hear that you enjoyed your experience with us. We completely understand the challenge of balancing work and family responsibilities, and we respect your decision to take a break from visiting Halo. We are glad to hear that you plan on coming back soon, and we cannot wait to welcome you back with open arms! We have taken note of your feedback regarding the location of the ice room and sauna at Bridgend rec. We are always striving to improve our facilities and will make sure to consider your input. Your satisfaction is of the utmost importance to us. Once again, thank you for your excellent rating of Halo. We look forward to your return and hope to provide you with an even better experience on your next visit

Posted 6 days ago

“Limited machines, inaccessible to disabled and non-driving people, gym is dated despite the 'renovation', dirty changing rooms.”

(Maesteg SC) - Posted 1 week ago

Thank you for your feedback. We have just had an investment last year of £200k which helped turn a 1 room gym into a three room gym with 55 stations and brand new equipment and also new LED lighting. We also have a very big car park which is free and has disabled ramps outside and we have lifts inside. Some of our machines are disabled friendly also. Kind regards Maesteg Staffing Team.

Posted 3 days ago

“I enjoy various classes especially pilates and yoga.”

(Bridgend Life) - Posted 1 week ago

Hi Martine Thank you so much for taking the time to share your feedback, we are glad to hear that our product has been able to meet your expectations. We continuously work hard to provide the best quality and service that we can. Your positive feedback lets us know that we are on the right track, and it truly means a lot to our team. Halo Team

Posted 1 week ago

“Excellent value for money and friendly staff”

(Bridgend Life) - Posted 1 week ago

Hi Paul Thank you so much for your fantastic 5-star rating, we really appreciate your kind words and are thrilled to hear that you had such a positive experience. We pride ourselves on providing excellent value for money and having a friendly staff, so it means a lot to us that you noticed and appreciated these aspects of your visit. Halo Team

Posted 1 week ago

“Good service and facility”

(Bridgend Life) - Posted 1 week ago

Hi Neville Thank you for your fantastic five-star rating, we truly appreciate your support and are thrilled to hear that you had such a great experience with us. Halo Team

Posted 1 week ago

“Great staff and very clean”

(Hereford LC) - Posted 1 week ago

“Lady Hawkins is a great place to work out or go to fitness classes. The only downside is that the upstairs bike and second treadmill weren't replaced when the old equipment was taken out. Otherwise, good value for money.”

(Lady Hawkins Leisure Centre) - Posted 1 week ago

“It's such a great place to exercise, I'm in my late 60s and the classes are brilliant for me. I have met some lovely people, the staff are friendly. The one negative point I have is some of the classes are so popular they are hard to get on. I frequently have to be put on a wait list.”

(Bridgnorth) - Posted 1 week ago

“Availability of equipment is usually good and there’s a friendly atmosphere.”

(Hereford LC) - Posted 1 week ago

“Staff are very good. More time open for public for pool and not having to book would be good. Thank you”

(Ross Swimming Pool) - Posted 1 week ago

Hello Ann Many thanks for taking the time to give your feedback. The booking system is a corporate template which was put in place, most people do seem to like it however we are trialling an option on the weekends to not have to book in. You can just turn up without booking for any session but with that, you run the risk of it being fully booked and missing out. When run a full timetable and try to cater for all of the community and their needs but appreciate that we do not offer the type of freedom that we used to . Please feel free to speak with a member of the team if you'd like to discuss further. Kind regards Ross Halo Team

Posted 1 week ago

“My Halo centre has the facilities I need to enjoy my training programme. I am pleased with the centre.”

(Pencoed Swimming Pool) - Posted 1 week ago

Thank you Chris, for the 5-star rating of the centre. We appreciate your kind words and positive feedback. We are happy that you're pleased with our centre, and we look forward to continuing to provide you with exceptional service and support. Thanks again and best wishes in accomplishing your fitness goals with us.

Posted 1 week ago

“My wife took our 7 year old granddaughter to the pool a couple of times recently. She loved it.”

(Ledbury) - Posted 1 week ago

“It's ok gym equipment is dated and alot kids running around no supervision in gym doing madness. I wish more equipment in the gym .”

(Hereford LC) - Posted 1 week ago

“Staff pleasant and helpful”

(Bromyard) - Posted 1 week ago

“I love the atmosphere in the gym and the team are very friendly. The centre is cleaned regularly and they offer so many activities.”

(Hereford LC) - Posted 2 weeks ago

“The Halo gym and swimming pool in Ledbury is very good, the staff are all very welcoming and helpful. The gym itself could do with more equipment, for example, a preacher curl bench and a hamstring curl machine. But over all a nice gym.”

(Ledbury) - Posted 2 weeks ago

“Some friendly staff”

(Ynysawdre Swimming Pool) - Posted 2 weeks ago

Thank you for your feedback. It's good to know you find the staff friendly

Posted 1 week ago

“The centre is very modern, clean and well attended. My only complaint, people sit on a machine for 20 minutes doing nothing except look at their phones”

(Maesteg Sports Centre) - Posted 2 weeks ago

Thank you for your 4 star rating and positive feedback. We will ensure that the staff are made aware of your lovely comments. Kind regards Maesteg Staffing Team.

Posted 3 days ago

“Superb centre. Very friendly and helpful staff on the desk at reception but the main attraction for me are the exercise classes. In my opinion, you'd be hard pushed to find comparable classes in the county. Mark, the fitness instructor is an experienced teacher who delivers exceptional classes with a sense of fun.”

(Maesteg Sports Centre) - Posted 2 weeks ago

Thank you for your 5 star rating and positive feedback. We will ensure that the staff are made aware of your lovely comments. Kind regards Maesteg Staffing Team.

Posted 3 days ago

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Halo is rated 4.2 based on 6,334 reviews