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Halo Reviews

4.2 Rating 6,319 Reviews

77 %

of reviewers recommend Halo

Company Reviews

About Halo:

Halo is a registered charity and social enterprise running 22 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

Visit Website

Phone:

01568618980

Email:

info@haloleisure.org.uk

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Halo 5 star review on 2nd May 2024

Halo 5 star review on 11th March 2024

Halo 5 star review on 16th February 2024

Halo 5 star review on 10th January 2024

Halo 5 star review on 1st January 2024

Halo 5 star review on 18th October 2023

Halo 5 star review on 2nd October 2023

27

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful, pleasant staff. Good parking nearby.”

(Bromyard) - Posted 2 weeks ago

“Clean, well run centre with new equipment in the gym. Friendly, approachable staff.”

(Hereford Leisure Centre) - Posted 2 weeks ago

“friendly and helpful staff”

(Hereford LC) - Posted 2 weeks ago

“Fab welcoming staff, lovely building, easy to use app.”

(Maesteg Sports Centre) - Posted 2 weeks ago

Thank you for your 5 star rating and positive feedback. We will ensure that the staff are made aware of your comments. Kind regards Maesteg Staffing Team.

Posted 1 week ago

“The Swimming Pool gym is a good environment for exercise but some non working machines need replacing. Staff are always courteous and friendly. The referral instructor is incredible at his job.”

(Maesteg SP) - Posted 2 weeks ago

Dear Maria, Thank you so much for your kind 4-star rating of Halo! We truly appreciate your feedback and support. We are elated to hear that you find The Swimming Pool gym to be a conducive environment for exercise. Our team strives to create a space where you can feel comfortable and motivated to reach your fitness goals. We apologize for any inconvenience caused by the non-working machines. Rest assured, we take your feedback seriously, and we have already initiated the process of replacing them. Soon, you will have access to a fully functional gym with top-notch equipment. It warms our hearts to know that our dedicated staff always leave a positive impression on you. We firmly believe in providing courteous and friendly service to all our valued members. Your satisfaction is our utmost priority. Lastly, we couldn't agree more about the incredible skills of our referral instructor. We are thrilled that you have benefited from their expertise and dedication. They truly deserve the praise. Once again, thank you for your support and for taking the time to share your experience. If there is anything else we can do to enhance your Halo experience, please do not hesitate to let us know. We look forward to serving you again soon. Best regards, Halo

Posted 1 week ago

“Local, good value and friendly”

(Bridgend Life Centre) - Posted 2 weeks ago

Hi Scott Thank you so much for your 4-star rating of Halo! We truly appreciate your support and feedback. It's great to hear that you found us to be good value, and friendly. We strive to provide an enjoyable experience for all our customers, and your kind words serve as an encouragement to our team. Halo Team

Posted 2 weeks ago

“Equipment always available to use, very friendly staff, always helpful.”

(Ledbury) - Posted 2 weeks ago

“Some instructors do not give value for money as they start late and finish early. Parking can be difficult and you have to get there very early to ensure parking to attend your class.”

(Bridgend Life) - Posted 2 weeks ago

Hi Kathryn Thank you so much for sharing your feedback. We will take your feedback on board to ensure classes are starting and finishing on time. Halo Team

Posted 2 weeks ago

“The rating is to highlight the issue rather you skim over the review because it has a higher star rating. My rating would be 4 star based on swimming alone. That said i do feel in the "swim for fitness" activity you need to add more lanes. So currently you have two fast lanes roped off. Then two big double lanes for medium and slow swimmers. I thought if you added another rope in to lane 3/4 the wide medium lane you create a medium to fast lane next to the two fast lanes. This additional lane would help split out the fast lane swimmers so the lanes won't be too full. This would use up the space in lanes 3/4 more effectivily also. If you would like to discuss further to my ramblering above please call or email 07799888246 or tdines2317@hotmail.co.uk. Other than that the pool is clean and tidy and the pool staff are friendly helpfull and always greet us with a warm smile even at 6.20 am.”

(Leominster) - Posted 2 weeks ago

“Nice gym but no squat rack is a shame”

(Bridgend Life Centre) - Posted 2 weeks ago

Hi Will Thank you for taking the time to rate Halo with 4 stars! We truly appreciate your feedback and support. Regarding your comment about the gym lacking a squat rack, we hear you loud and clear. We apologize for any inconvenience caused by this missing equipment, and we will take this into consideration for the future. Halo Team

Posted 2 weeks ago

“I really enjoy going Bromyard gym the staff are really helpful and always got a smile for you. I would of given 5stars but I wish the showers were a bit warmer.”

(Bromyard) - Posted 2 weeks ago

“The staff are friendly and helpful and the equipment in the toning suite is top notch.”

(Hereford LC) - Posted 2 weeks ago

“Nice facilities, friendly and helpful staff.”

(Maesteg SP) - Posted 2 weeks ago

Dear George, Thank you so much for giving Halo a 5-star rating! We truly appreciate your kind words and positive feedback. It's wonderful to hear that you found our facilities to be nice and our staff to be friendly and helpful. We strive to create a welcoming and enjoyable experience for all our customers, and your review confirms that we're on the right track. We value your support and hope to have the pleasure of serving you again soon at Halo. Please don't hesitate to reach out if you need any assistance in the future. Thank you once again for your excellent review! Warm regards Halo

Posted 1 week ago

“Excellent caring staff. Good facilities.”

(Hereford LC) - Posted 2 weeks ago

“Superb. Staff most helpful.”

(Ross) - Posted 2 weeks ago

Hi, Thank you for your five star review, we appreciate the lovely feedback on our centre and team. We hope you continue to enjoy using our facilities, Kind regards, Ross Halo Team

Posted 2 weeks ago

“Great centre. Friendly staff. Pool could be a bit warmer.”

(Ledbury Swimming Pool) - Posted 2 weeks ago

“Pool area and changing rooms clean. Staff always friendly and helpful”

(Ledbury Swimming Pool) - Posted 2 weeks ago

“Ynysawdre Halo is my local pool and fitness centre and it doesn't disappoint. The staff are all approachable and friendly, the changing rooms are clean and the gym has been recently fitted with new machines and equipment. 10 out of 10 😊”

(Ynysawdre Swimming Pool) - Posted 2 weeks ago

Thank you so much for your glowing review of Halo! We are delighted to hear that you had such a positive experience at Ynysawdre Halo, your local pool and fitness centre. Our staff work diligently to provide a welcoming and friendly atmosphere, so it's wonderful to know that they met your expectations. We take great pride in maintaining a clean and fresh environment, and we greatly appreciate your kind words about our changing rooms. We recently invested in new machines and equipment for the gym, and we're thrilled that you found them to be a valuable addition. Your 10 out of 10 rating means a lot to us and motivates us to continually enhance your experience. Thank you for choosing Halo, and we look forward to serving you again in the future!

Posted 2 weeks ago

“I have been training in Ynysawdre for a while, I started attending the classes with Mel and I can honestly say her classes are amazing, she always has so much energy and pushes us to our limits never thought I'd enjoy it this much. Ynysawdre is always clean and the staff are always friendly. Only negative is the air conditioning in the studio for TRX on a Saturday phewwww hot hot 🔥”

(Ynysawdre Swimming Pool) - Posted 2 weeks ago

Thank you so much for your fantastic 5-star rating of Halo! We greatly appreciate your feedback and are thrilled to hear that you have been enjoying your time training with us in Ynysawdre. It’s wonderful to know that Mel's classes have been amazing for you, with her infectious energy and ability to push you to your limits. We are delighted to hear that you never thought you'd enjoy it this much! We also take pride in maintaining a clean environment at Ynysawdre, and our friendly staff are always here to assist and support you during your fitness journey. We apologise for the inconvenience caused by the air conditioning in the studio. We understand how important a comfortable workout environment is, and we will do our best to address this concern. Once again, thank you for your kind words and for choosing Halo. We hope to continue providing you with exceptional fitness experiences in the future.

Posted 2 weeks ago

“It has everything you want/need for good, overall exercise. Staff are always fantastic, friendly and helpful.”

(Ledbury) - Posted 2 weeks ago

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Halo is rated 4.2 based on 6,319 reviews