Halo Reviews

Name: Halo
Address: Lion Yard, Broad Street, Leominster, Lion Yard, Broad Street, Leominster, Herefordshire
Rating: 4.19

4.2 Rating 8,296 Reviews

78 %

of reviewers recommend Halo

Company Reviews

Metrics

Info

About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

Visit Website

Phone:

01432 842075

Email:

info@haloleisure.org.uk

Write Your review

Tell us how Halo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My main issue is with other "Haloist's" who sit on the machines and spend their time constantly texting and reading their mobiles.”

Helpful Report

(Maesteg Sports Centre) - Posted 1 week ago

Hi Pat, Thank you for taking the time to share your thoughts. We completely understand your frustration with others using their phones while on the machines. It's important to create an environment where everyone can focus on their workout. We appreciate your feedback and will certainly call attention to this matter with our team to ensure a more considerate gym atmosphere. We hope to see you again soon! Kind Regards, The Halo Team

Posted 1 week ago

“Excellent gym and the staff are very friendly”

Helpful Report

(Ogmore Valley) - Posted 1 week ago

Hi Ieuan, Thank you for your fantastic 5-star review! We're thrilled to hear that you find our gym excellent and that our friendly staff are making a positive impact on your experience. We look forward to seeing you again soon! Best, The Halo Team

Posted 1 week ago

“I attend gym twice per week and swimming twice per week. Both experiences have been positive staff friendly and welcoming”

Helpful Report

(Maesteg SC) - Posted 1 week ago

Hi Julie, Thank you for your fantastic 5-star review! We're thrilled to hear that both your gym and swimming experiences have been positive. Our staff strives to create a friendly and welcoming environment, and it’s wonderful to know that you feel that during your visits. We appreciate your support and look forward to seeing you again soon for more workouts and swims! Best, The Halo Team

Posted 1 week ago

“Changing rooms need to be cleaner, especially the shower area”

Helpful Report

(Tenbury Pool) - Posted 1 week ago

“This centre is excellent in everyday. Facilities are superb, classes are amazing and customer service is second to none. I really can't praise the service which they provide to the people of Marsteg enough. Well done and thankyou!”

Helpful Report

(Maesteg Sports Centre) - Posted 1 week ago

Hi Susan, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you enjoy our superb facilities, amazing classes, and top-notch customer service. Your kind words truly brighten our day and motivate us to keep delivering the best for the wonderful community of Marsteg. Thanks again for your support, and we look forward to welcoming you back soon! Best, The Halo Team

Posted 1 week ago

“A warm welcome awaits you as soon as you enter the building. Very friendly and helpful staff.”

Helpful Report

(Maesteg Sports Centre) - Posted 1 week ago

Hi Shirley, Thank you so much for your wonderful 5-star review! We are thrilled to hear that you felt warmly welcomed and found our staff friendly and helpful. Creating a positive experience for our guests is our top priority, and your kind words inspire us to keep doing what we love. We look forward to welcoming you back soon! Best, The Halo Team

Posted 1 week ago

“Some of the gyn machines don't work and seen better days.There are a lot of lockers broken in men's changing room.”

Helpful Report

(Merthyr Tydfil) - Posted 1 week ago

“Centre always in good order with helpful and friendly staff.”

Helpful Report

(Pencoed Swimming Pool) - Posted 1 week ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you find our centre well-kept and our staff helpful and friendly. Your positive experience means a lot to us, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back soon! Best, The Halo Team

Posted 1 week ago

“The reception staff really make you feel welcome with a smile and seem genuinely happy to see you. Everywhere appears clean.”

Helpful Report

(Hereford Leisure Centre) - Posted 1 week ago

“A good place generally. I wish that there was a separate male and female showers though. It's not so good having to keep one's swimwear on when taking a shower after swimming.”

Helpful Report

(Hereford LP) - Posted 1 week ago

Hi Robert, Thank you for your review! We're glad to hear you generally had a good experience with us. We appreciate your feedback regarding the shower facilities. We understand that separate male and female showers would enhance privacy and comfort for everyone, we have a unisex changing village to aid with cleanliness so box male and female lifeguards can clean the areas, and it also provides an easier changing experience for our families that use us. Thanks again for sharing your thoughts, and we hope to see you back soon! Kind regards, Hereford Leisure Pool Team

Posted 5 days ago

“I have been a regular at this golf course for many years and the greens have been hit or miss but yesterday having paid your elevated green fee I was generally shocked by the lack of care. Greens were bumpy and full of pot holes and bunkers being filled in with shoddy turf and grass being cut and left the green keeper's need re-training or sacking. You have spent loads on a cycle track that is not used much, time to put some into the golf course and get the course back to its former level. I do believe you should send a refund to anyone who paid for GOLF yesterday and either close the course or offer it at a much reduced green fee.”

Helpful Report

Posted 2 weeks ago

“Excellent job”

Helpful Report

(Bridgend Life) - Posted 2 weeks ago

Hi Jevgenijs, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had an excellent experience. Your positive feedback motivates us to keep delivering the best service possible. The Halo Team

Posted 1 week ago

“Very friendly staff. Lovely pool, great vibe.”

Helpful Report

(Leominster) - Posted 2 weeks ago

“Always friendly and helpful.”

Helpful Report

(Pyle Swimming Pool) - Posted 2 weeks ago

Thank you for your positive comments. Many Thanks

Posted 1 week ago

“My classes at Halo have been very beneficial to me,the staff have been very helpful and friendly also I have made some lovely new friends.”

Helpful Report

(Leominster Leisure Centre) - Posted 2 weeks ago

“Always friendly, good classes and pleasant atmosphere xx”

Helpful Report

(Leominster Leisure Centre) - Posted 2 weeks ago

“Staff and volunteers are brilliant take good care who are in need”

Helpful Report

(Bridgend Life) - Posted 2 weeks ago

Hi Leonora, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our staff and volunteers to be brilliant and caring. Your kind words truly motivate us to keep providing the best support for those in need. We look forward to seeing you again soon! The Halo Team

Posted 1 week ago

“Ross on wye, centre is great, I only use the pool so not sure about the other facilities. Staff are allways friendly, it's a nice place to exercise.”

Helpful Report

(Ross) - Posted 2 weeks ago

Hi Ian, Thank you for your recent 4 star review, we appreciate your feedback. please feel free to let us know is there is anything we can improve upon for that extra star. Kind regards, Ross Halo Team.

Posted 1 week ago

“Played a round of golf on the Hereford Municipal this morning 18-04-25. I have never seen the course in such a bad state before. I am actually sad I paid for that round! Won't be returning.”

Helpful Report

Posted 2 weeks ago

“I prefer more lanes being used during swimming lane time . More smaller lanes works better especially at the faster end”

Helpful Report

(Ynysawdre Swimming Pool) - Posted 2 weeks ago

Thank you for sharing your thoughts with us! We appreciate your feedback on lane usage during swimming hours. Creating a better experience for our swimmers is a top priority, and your suggestion for more smaller lanes, especially at the faster end, is certainly something we will consider. Thanks again for your valuable input, and we hope to see you at the pool soon! Best, The Halo Team

Posted 1 week ago

Halo is rated 4.2 based on 8,296 reviews