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Halo Reviews

4.2 Rating 6,326 Reviews

77 %

of reviewers recommend Halo

Company Reviews

About Halo:

Halo is a registered charity and social enterprise running 22 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

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Phone:

01568618980

Email:

info@haloleisure.org.uk

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Halo 5 star review on 2nd May 2024

Halo 5 star review on 11th March 2024

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Halo 5 star review on 18th October 2023

Halo 5 star review on 2nd October 2023

27

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous friendly staff”

(Ledbury) - Posted 1 week ago

“Equipment needs updating. Leg press still not fixed, a lot of money for a very out dated gym”

(Leominster) - Posted 1 week ago

“Still awaiting completion of the changing rooms. Shower facilities are great if you can get in. No mirrors. Staff are excellent.”

(Pencoed Swimming Pool) - Posted 1 week ago

Thank you so much for taking the time to share your feedback on the centre. We truly appreciate your kind words to the staff at Pencoed. In regards to the shower situation, it is particularly busy at the moment as both males and females are sharing the changing rooms. Once they both open back to their individual sex changing area, the traffic and waiting for the use of the showers should subside. Kind Regards, Halo Team.

Posted 3 days ago

“Happy with Access to machine, clean gym , however price could be slightly lower”

(Hereford LC) - Posted 1 week ago

“Lovely staff members always helpful. Gym is clean and has everything you need.”

(Ogmore Valley) - Posted 1 week ago

Hi Claire thanks for the great review and rating. Thanks scott

Posted 1 week ago

“Been a member at halo leisure centre for almost 20 years. The gym has drastically improved. The staff are very friendly and always make you feel welcomed. Only area in my opinion which needs attention is their spa. Either a new one or fix the old one.”

(Hereford Leisure Centre) - Posted 1 week ago

“Staff professional, helpful and friendly. New changing rooms very pleasant.”

(Pencoed Swimming Pool) - Posted 1 week ago

Dear Ann, Thank you for your 5-star rating of Halo! We greatly appreciate your support and we're happy to hear that you had a positive experience. We're also glad to hear that you found our new changing rooms to be a pleasant addition. Warm regards, Halo Team.

Posted 3 days ago

“Staff at Pencoed are very pleasant and helpful. Highly recommended!”

(Pencoed) - Posted 1 week ago

Thanks Marlene for the positive review on the centre! We really appreciate your kind words on behalf of the staff and will be sure to pass the message onto them. Thank you again!

Posted 1 week ago

“All staff polite and helpful always. ☺”

(Leominster) - Posted 1 week ago

“Gym is great and I do a good variety of classes with Mel (she's great). I like the new gym equipment and the layout is much better than it was.”

(Ynysawdre Swimming Pool) - Posted 1 week ago

Thank you so much for your fantastic 5-star rating of Halo! We truly appreciate your kind words and are thrilled to hear that you are enjoying your experience with us. We're delighted to know that you find our gym great and that you're engaged in a good variety of classes with Mel - she's such a wonderful instructor, isn't she? We're glad she's been able to provide you with exceptional workouts! It's also wonderful to hear that you like our new gym equipment. We believe in providing our members with state-of-the-art facilities to enhance their fitness journey. Moreover, we're thrilled that you find our updated layout much better than before. We always strive to create an environment that is enjoyable and conducive to achieving your fitness goals. Once again, thank you for your kind review and for being a valued member of our gym community. We can't wait to continue providing you with amazing workouts and exceptional service!

Posted 4 days ago

“I can't fault either the facilities or the amazing group class leaders who are inspiring, encouraging, professional, kind and fun. The group classes are motivating and I definitely saw and felt results after a few weeks. The only reason I've stopped my membership is that I have health issues which will prevent me attending for a while. I hope to return as soon as I am able, I really miss the morning group sessions!”

(Hereford LC) - Posted 1 week ago

“Always a warm welcome plenty of facilities and different classes to suit everybody's needs and fitness goals”

(Maesteg SC) - Posted 1 week ago

Thank you for your 5 star rating and positive feedback. We will ensure that the staff are made aware of your lovely comments. Kind regards Maesteg Staffing Team.

Posted 1 day ago

“I have enjoyed my time as a Halo member, the staff have always been friendly and helpful and facilities really good, I am sorry to have to give up my membership but unfortunately my health issues have got in the way . Thanks to all 😊”

(Hereford LC) - Posted 1 week ago

“Only reason why I stopped was due to work and kids being to little at the moment. I will be coming back soon hopefully. Only downside was having to go to bridgend rec for ice room and sauna.”

(Ynysawdre) - Posted 1 week ago

Thank you so much for taking the time to rate Halo with 4 stars! We truly appreciate your feedback and are delighted to hear that you enjoyed your experience with us. We completely understand the challenge of balancing work and family responsibilities, and we respect your decision to take a break from visiting Halo. We are glad to hear that you plan on coming back soon, and we cannot wait to welcome you back with open arms! We have taken note of your feedback regarding the location of the ice room and sauna at Bridgend rec. We are always striving to improve our facilities and will make sure to consider your input. Your satisfaction is of the utmost importance to us. Once again, thank you for your excellent rating of Halo. We look forward to your return and hope to provide you with an even better experience on your next visit

Posted 4 days ago

“Limited machines, inaccessible to disabled and non-driving people, gym is dated despite the 'renovation', dirty changing rooms.”

(Maesteg SC) - Posted 1 week ago

Thank you for your feedback. We have just had an investment last year of £200k which helped turn a 1 room gym into a three room gym with 55 stations and brand new equipment and also new LED lighting. We also have a very big car park which is free and has disabled ramps outside and we have lifts inside. Some of our machines are disabled friendly also. Kind regards Maesteg Staffing Team.

Posted 1 day ago

“I enjoy various classes especially pilates and yoga.”

(Bridgend Life) - Posted 1 week ago

Hi Martine Thank you so much for taking the time to share your feedback, we are glad to hear that our product has been able to meet your expectations. We continuously work hard to provide the best quality and service that we can. Your positive feedback lets us know that we are on the right track, and it truly means a lot to our team. Halo Team

Posted 1 week ago

“Excellent value for money and friendly staff”

(Bridgend Life) - Posted 1 week ago

Hi Paul Thank you so much for your fantastic 5-star rating, we really appreciate your kind words and are thrilled to hear that you had such a positive experience. We pride ourselves on providing excellent value for money and having a friendly staff, so it means a lot to us that you noticed and appreciated these aspects of your visit. Halo Team

Posted 1 week ago

“Good service and facility”

(Bridgend Life) - Posted 1 week ago

Hi Neville Thank you for your fantastic five-star rating, we truly appreciate your support and are thrilled to hear that you had such a great experience with us. Halo Team

Posted 1 week ago

“Great staff and very clean”

(Hereford LC) - Posted 1 week ago

“Lady Hawkins is a great place to work out or go to fitness classes. The only downside is that the upstairs bike and second treadmill weren't replaced when the old equipment was taken out. Otherwise, good value for money.”

(Lady Hawkins Leisure Centre) - Posted 1 week ago

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Halo is rated 4.2 based on 6,326 reviews