Halo Reviews

4.2 Rating 6,326 Reviews
77 %
of reviewers recommend Halo
Read Halo Reviews

About Halo:

Halo is a registered charity and social enterprise running 22 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

Visit Website

Phone:

01568618980

Email:

info@haloleisure.org.uk

Write Your review

Tell us how Halo made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Halo 5 star review on 2nd May 2024
Leonora T
Halo 5 star review on 11th March 2024
Ian W
Halo 5 star review on 16th February 2024
Ivor A
Halo 5 star review on 10th January 2024
Jonathan R
Halo 5 star review on 1st January 2024
Michael C
Halo 5 star review on 18th October 2023
Mohammad B
Halo 5 star review on 2nd October 2023
Janet B
27
Anonymous
Anonymous  // 01/01/2019
Excellent caring staff. Good facilities.
Helpful Report
(Hereford LC) - Posted 2 weeks ago
Superb. Staff most helpful.
Helpful Report
(Ross) - Posted 2 weeks ago
Hi, Thank you for your five star review, we appreciate the lovely feedback on our centre and team. We hope you continue to enjoy using our facilities, Kind regards, Ross Halo Team
Posted 2 weeks ago
Great centre. Friendly staff. Pool could be a bit warmer.
Helpful Report
(Ledbury Swimming Pool) - Posted 2 weeks ago
Pool area and changing rooms clean. Staff always friendly and helpful
Helpful Report
(Ledbury Swimming Pool) - Posted 2 weeks ago
Ynysawdre Halo is my local pool and fitness centre and it doesn't disappoint. The staff are all approachable and friendly, the changing rooms are clean and the gym has been recently fitted with new machines and equipment. 10 out of 10 😊
Helpful Report
(Ynysawdre Swimming Pool) - Posted 2 weeks ago
Thank you so much for your glowing review of Halo! We are delighted to hear that you had such a positive experience at Ynysawdre Halo, your local pool and fitness centre. Our staff work diligently to provide a welcoming and friendly atmosphere, so it's wonderful to know that they met your expectations. We take great pride in maintaining a clean and fresh environment, and we greatly appreciate your kind words about our changing rooms. We recently invested in new machines and equipment for the gym, and we're thrilled that you found them to be a valuable addition. Your 10 out of 10 rating means a lot to us and motivates us to continually enhance your experience. Thank you for choosing Halo, and we look forward to serving you again in the future!
Posted 2 weeks ago
I have been training in Ynysawdre for a while, I started attending the classes with Mel and I can honestly say her classes are amazing, she always has so much energy and pushes us to our limits never thought I'd enjoy it this much. Ynysawdre is always clean and the staff are always friendly. Only negative is the air conditioning in the studio for TRX on a Saturday phewwww hot hot 🔥
Helpful Report
(Ynysawdre Swimming Pool) - Posted 2 weeks ago
Thank you so much for your fantastic 5-star rating of Halo! We greatly appreciate your feedback and are thrilled to hear that you have been enjoying your time training with us in Ynysawdre. It’s wonderful to know that Mel's classes have been amazing for you, with her infectious energy and ability to push you to your limits. We are delighted to hear that you never thought you'd enjoy it this much! We also take pride in maintaining a clean environment at Ynysawdre, and our friendly staff are always here to assist and support you during your fitness journey. We apologise for the inconvenience caused by the air conditioning in the studio. We understand how important a comfortable workout environment is, and we will do our best to address this concern. Once again, thank you for your kind words and for choosing Halo. We hope to continue providing you with exceptional fitness experiences in the future.
Posted 2 weeks ago
It has everything you want/need for good, overall exercise. Staff are always fantastic, friendly and helpful.
Helpful Report
(Ledbury) - Posted 2 weeks ago
Staff are very professional and friendly and will advise when asked.
Helpful Report
(Hereford Leisure Centre) - Posted 2 weeks ago
Please stop asking me to review this leisure centre as I haven't been there for years. Thanks 🙂
Helpful Report
(Ynysawdre) - Posted 2 weeks ago
Thank you so much for taking the time to share your thoughts and feedback . I'll be sure to pass this onto the team If you ever need any assistance or have any questions, please don't hesitate to reach out. Our dedicated customer support team is always here to help. We want to ensure that your experience with Halo continues to exceed your expectations.
Posted 2 weeks ago
The Halo Center itself is always clean and tidy the staff. I cannot fault. They've always been very helpful and understanding. My only criticism I like To play Golf. The course needs some improvement and very annoying when other people who have Obviously not, And push in front. I know it's a big ask, but it could do with some sort of policing.
Helpful Report
(Hereford Leisure Centre) - Posted 2 weeks ago
Instructors all very helpful and welcoming. Reception staff are also very helpful
Helpful Report
(Hereford LC) - Posted 2 weeks ago
Great place to go to. Staff are lovely, always helpful, and happy.
Helpful Report
(Hereford Leisure Centre) - Posted 3 weeks ago
Friendly staff, a pleasure to use the pool
Helpful Report
(Ledbury) - Posted 3 weeks ago
Love coming swimming here, the pool is just the right size and I meet up with and make friends here. Am sad that there often seems to be problems with the computer system that makes booking ( and paying for) the sessions difficult, as afraid it might lead to closure due to lack of funds. Some of the lockers could do with repairing as either don't lock, no keys, or keys don't have bands to put around wrists, but otherwise good. Staff are brilliant.
Helpful Report
(Pyle) - Posted 3 weeks ago
Good morning Sylvia, Thank you for your feedback we will take your comments onboard. Many Thanks
Posted 2 weeks ago
Our Halo team members are the best - they are caring, helpful, cheerful and always try to accommodate any situation, it is like having an extended family that you look forward to visit and always feel welcome... Happy member Julia
Helpful Report
(Hereford Leisure Centre) - Posted 3 weeks ago
Face cameras never work, you have to beg and prove you pay a monthly fee to get access to your booked time slot.
Helpful Report
(Hereford Leisure Centre) - Posted 3 weeks ago
Very friendly staff and lots going on. Nice gym with easy to use machines. Good selection of excersise classes.
Helpful Report
(Ogmore Valley) - Posted 3 weeks ago
Hi Charles, thanks for the great review and rating. Thanks scott
Posted 2 weeks ago
Always very helpful staff
Helpful Report
(Ynysawdre Swimming Pool) - Posted 3 weeks ago
Thank you so much for taking the time to leave us a 5-star rating for Halo! We greatly appreciate your positive feedback and support. "Always very helpful staff" is our motto, and we are happy to hear that our team was able to assist you. We strive to provide excellent customer service and ensure an enjoyable experience for everyone. Once again, thank you for choosing Halo and for your kind words. We look forward to serving you again in the future.
Posted 2 weeks ago
The facilities are good and when attending at quieter periods, there are plenty of choices. I would like to see healthier options with regards to the vending machine as there are no sports nutrition options.
Helpful Report
(Maesteg SC) - Posted 3 weeks ago
Thank you for your 4 star rating and positive feedback. We will ensure that the staff are made aware of your comments. Kind regards Maesteg Staffing Team.
Posted 1 week ago
The staff at the centre are very professional and helpful when required. Keep up the great service/work
Helpful Report
(Maesteg Sports Centre) - Posted 3 weeks ago
Thank you for your 4 star rating and positive feedback. We will ensure that the staff are made aware of your comments. Kind regards Maesteg Staffing Team.
Posted 1 week ago
Halo is rated 4.2 based on 6,326 reviews