Halo Reviews

Name: Halo
Address: Lion Yard, Broad Street, Leominster, Lion Yard, Broad Street, Leominster, Herefordshire
Rating: 4.17

4.2 Rating 10,264 Reviews

78 %

of reviewers recommend Halo

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About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

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Phone:

01432 842075

Email:

info@haloleisure.org.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly people help full kind and happy to do things for you.”

Helpful Report

(Hereford Leisure Centre) - Posted 7 months ago

“Excellent staff very knowledgeable and friendly”

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(Ynysawdre) - Posted 7 months ago

Thank you for your fantastic review! We're thrilled to hear that you found our staff knowledgeable and friendly. Creating a welcoming atmosphere with expert support is our priority, and your feedback truly motivates us! Looking forward to seeing you again! Warm regards, Team Halo

Posted 7 months ago

“Pleasant well ordered environment, always a pleasure to go there (gym).”

Helpful Report

(Ledbury Swimming Pool) - Posted 7 months ago

Hi Susan, Thank you for your wonderful review! We’re so glad to hear that you find our environment pleasant and well-ordered. It’s always our goal to create a space that you enjoy coming to, and we appreciate your kind words! Looking forward to seeing you again! Warm wishes, Team Halo

Posted 7 months ago

“Its a great place to go and workout and relax.”

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(Ross) - Posted 7 months ago

Hi Steve, Thank you for your 5 star review. We appreciate your feedback and hope you continue to enjoy our centre. Kind Regards, Ross Halo Team

Posted 6 months ago

“I joined halo mainly to attend the Pilates classes back in March only to find that the Pilates teacher had injured her back and has been off work since. I still haven't been to Pilates. Very very disappointing as I resigned from by previous club to join halo as its nearer to where I live. Could halo not employ a Pilates teacher to cover the teacher whilst she is unfit for work?”

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(Highworth) - Posted 7 months ago

Hi there, Thank you for taking the time to share your experience with us. We genuinely apologise for the disappointment you've faced regarding the Pilates classes. We understand how important it is for you to have access to the classes you were looking forward to, especially after making the transition to Halo. Your suggestion about bringing in a cover teacher is valuable, and we’ll certainly take it into consideration as we work to enhance our offerings. We’re committed to improving our services, and your feedback helps us in this process. While our current instructor is recovering and hoping to return to work we have been able to replace here. We have endeavoured to cover the missing pilates classes with similar stretch and strengthening classes. Thanks for your understanding, and we hope to make your experience better in the future. Warm regards, Corina

Posted 7 months ago

“Very friend staff and clean and tidy”

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(Hereford Leisure Pool) - Posted 7 months ago

Hi Hayley, Thank you for your kind review! We're delighted to hear that you found our staff friendly and that our facility is clean and tidy. We strive to maintain a welcoming environment for all our members! Looking forward to seeing you again! Warm regards, Team Halo

Posted 7 months ago

“In my perspective halo is a amazing place to go gym or go swimming there is lots of equipment in the gym and amazing staff they help you with anything no matter the time so join halo or ur missing out!”

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(Bridgend Life) - Posted 7 months ago

Hi Samuel, Thank you so much for your glowing review! We’re thrilled to hear that you think Halo is an amazing place for both gym and swimming. It's great to know that our staff has been helpful and that you appreciate the variety of equipment we offer. Team Halo

Posted 7 months ago

“Car park good. Pool changing rooms very tired and shabby. Needs a refit. Ladies showers also. Taps run for far too long wasting gallons of water. Pool water often very cold. Hair dryer in dry changing room very good. I use this centre because of its location. It could do with an upgrade to the swimming facilities.”

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(Pontypool) - Posted 7 months ago

“The staff on reception very helpful . The changing rooms wow need sorting out . No locking lockers . Shower stunk of urine and very dirty and dilapidated looking . This facility needs money spent on it to sort it out asap. Maesteg community and further afield who use it deserve more . Pool a lovely size for children . Come on Halo sort it out !!”

Helpful Report

Posted 7 months ago

“Staff are very helpful and friendly. Building kept very clean. Gym has good range of equipment.”

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(Bridgend Life Centre) - Posted 7 months ago

Hi Michael, Thank you for your kind review! We’re so pleased to hear that you found our staff helpful and friendly, and that you’re enjoying the cleanliness of our facility and the range of equipment in the gym. Your feedback is greatly appreciated! Looking forward to seeing you again! Team Halo

Posted 7 months ago

“Staff very friendly @ informative”

Helpful Report

(Ynysawdre) - Posted 7 months ago

Thank you for your kind words! We're thrilled to hear that you found our staff friendly and informative. It's our goal to provide a welcoming experience for everyone who walks through our doors. We appreciate your support and look forward to seeing you again soon! Warm regards, Team Halo

Posted 7 months ago

“I have been attending Halo Hereford (holmer road) since December 2024. I started attending due to recommendation from a physio to build strength, and as I had received a discount through work I chose Halo over any other gym available near to my home. I had never been to a gym before, and found the whole thing quite terrifying. I was inducted by Sadie, who was incredibly gentle with me and encouraging when I was wobbling. I soon started to attend the small groups, my first being with Philippa on Christmas Eve! I hadn’t lifted a weight before, and through her encouragement and the relationships I’ve built with other regular gym-users, I’ve tripled my ability to lifting 9kg. The atmosphere Philippa creates through Wednesday Small Group and Friday Metaburn is exactly the motivation you need for a challenging class, and she designs the tasks clearly, explaining how to safely progress. She has become an absolute example to myself for how to look after a female mother-body with growth, respect and joy. Having had a persistently unhealthy relationship with my body since childhood, and eating disorders since age 11, I have never felt a respect towards my body. But now I am able to see myself within a mindset of growth, not failure; I am stronger than I have ever been, and as such am able to hold my children better, engage with people with more confidence, and see my body as something to work with- not against. I cannot emphasise how world changing this is for me. I wish I’d come sooner- but perhaps I wouldn’t have engaged with it as meaningfully. I also attend bootcamp with Helen on a Monday, who is so brilliant at building our resilience in with an encouraging and fun attitude. I have also recently started Monday evening Pilates with Tam, who leads the class with a completely zen atmosphere that just connects you to the movements in such a clear and cohesive way. Thank you to all the staff who so professionally and kindly welcome us- I was so scared of going to the gym, but Halo has been the most inclusive space. It’s completely transformed my expectations of the whole experience and I recommend to all I can about the staff, classes and facilities.”

Helpful Report

Posted 7 months ago

“not enough equipment”

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(Hereford Leisure Centre) - Posted 7 months ago

“Efficient, professional, good time keeping - all positive qualities”

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(Tenbury Pool) - Posted 7 months ago

“The Bridgend life centre is an overall excellent facility to use. I have used this site for a long time now and have never been let down by the friendly staff.”

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(Bridgend Life) - Posted 7 months ago

Hi Dion, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’ve had a consistently positive experience at Bridgend Life Centre and that our friendly staff have made an impact. Your support means the world to us! Team Halo

Posted 7 months ago

“Swimming is appalling. Mainly aimed at pontypool leisure. swim club prior never leave on time and aren’t ever prompted to leave when they’re supposed to. Management is dire. Almost a booked out lane swim, so they decide to close two lanes for training without any prior notice leaving everyone un able to actually swim as intended. Never know what you’re going to get with torfaen leisure, one day it’s fine, the next it’s terrible”

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Posted 7 months ago

“Staff really nice Swimming cubicles should be cleaner”

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(Hereford Leisure Pool) - Posted 7 months ago

Hi there, Thank you for your kind review! We’re glad to hear that you found our staff really nice. We appreciate your feedback about the swimming cubicles, and we'll take your comments into consideration to improve the cleanliness. Looking forward to welcoming you back soon! Best wishes, Hereford Leisure Pool team

Posted 7 months ago

“The Halo has a wide variety of courses and everyone is friendly.”

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(Leominster) - Posted 7 months ago

“The staff are welcoming and the pool is fantastic. Feel so lucky to have this facility.”

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(Ynysawdre) - Posted 7 months ago

Thank you so much for your wonderful 5-star review! We're delighted to hear that you find our staff welcoming and that you're enjoying the fantastic pool facilities. Your kind words truly brighten our day! Looking forward to seeing you again soon! Warm regards, Team Halo

Posted 7 months ago

“EXcellent staff”

Helpful Report

(Leominster Leisure Centre) - Posted 7 months ago

Halo is rated 4.2 based on 10,264 reviews