Halo Reviews

Name: Halo
Address: Lion Yard, Broad Street, Leominster, Lion Yard, Broad Street, Leominster, Herefordshire
Rating: 4.16

4.2 Rating 10,451 Reviews

78 %

of reviewers recommend Halo

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About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

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Phone:

01432 842075

Email:

info@haloleisure.org.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rating is to highlight the issue rather you skim over the review because it has a higher star rating. My rating would be 4 star based on swimming alone. That said i do feel in the "swim for fitness" activity you need to add more lanes. So currently you have two fast lanes roped off. Then two big double lanes for medium and slow swimmers. I thought if you added another rope in to lane 3/4 the wide medium lane you create a medium to fast lane next to the two fast lanes. This additional lane would help split out the fast lane swimmers so the lanes won't be too full. This would use up the space in lanes 3/4 more effectivily also. If you would like to discuss further to my ramblering above please call or email 07799888246 or tdines2317@hotmail.co.uk. Other than that the pool is clean and tidy and the pool staff are friendly helpfull and always greet us with a warm smile even at 6.20 am.”

Helpful Report

(Leominster) - Posted 1 year ago

“Nice gym but no squat rack is a shame”

Helpful Report

(Bridgend Life Centre) - Posted 1 year ago

Hi Will Thank you for taking the time to rate Halo with 4 stars! We truly appreciate your feedback and support. Regarding your comment about the gym lacking a squat rack, we hear you loud and clear. We apologize for any inconvenience caused by this missing equipment, and we will take this into consideration for the future. Halo Team

Posted 1 year ago

“I really enjoy going Bromyard gym the staff are really helpful and always got a smile for you. I would of given 5stars but I wish the showers were a bit warmer.”

Helpful Report

(Bromyard) - Posted 1 year ago

Hello Richard, Thank you for taking the time to leave us a review. Your comments will be passed onto the team and we look forward to seeing you again. Many thanks The Bromyard Team

Posted 1 year ago

“The staff are friendly and helpful and the equipment in the toning suite is top notch.”

Helpful Report

(Hereford LC) - Posted 1 year ago

“Nice facilities, friendly and helpful staff.”

Helpful Report

(Maesteg SP) - Posted 1 year ago

Dear George, Thank you so much for giving Halo a 5-star rating! We truly appreciate your kind words and positive feedback. It's wonderful to hear that you found our facilities to be nice and our staff to be friendly and helpful. We strive to create a welcoming and enjoyable experience for all our customers, and your review confirms that we're on the right track. We value your support and hope to have the pleasure of serving you again soon at Halo. Please don't hesitate to reach out if you need any assistance in the future. Thank you once again for your excellent review! Warm regards Halo

Posted 1 year ago

“Excellent caring staff. Good facilities.”

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(Hereford LC) - Posted 1 year ago

“Superb. Staff most helpful.”

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(Ross) - Posted 1 year ago

Hi, Thank you for your five star review, we appreciate the lovely feedback on our centre and team. We hope you continue to enjoy using our facilities, Kind regards, Ross Halo Team

Posted 1 year ago

“Great centre. Friendly staff. Pool could be a bit warmer.”

Helpful Report

(Ledbury Swimming Pool) - Posted 1 year ago

Dear Marie,Thank you so much for your generous 5-star rating of Halo! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Our friendly staff is always here to ensure your visit is nothing short of exceptional. Regarding your feedback about the pool temperature, we sincerely apologize if it fell short of your expectations. We take your comments seriously and will make every effort to address this issue to enhance your future visits. We look forward to welcoming you back to Halo soon! Warm regards, Halo Ledbury

Posted 1 year ago

“Pool area and changing rooms clean. Staff always friendly and helpful”

Helpful Report

(Ledbury Swimming Pool) - Posted 1 year ago

Thank you so much for your glowing 5-star rating of Halo! We sincerely appreciate your kind words and are thrilled to hear that you had a positive experience with us. Our team works hard to provide a clean and welcoming environment, and we're delighted to know that the pool area and changing rooms met your expectations. Additionally, it's wonderful to hear that our staff members were friendly and helpful during your visit. We truly value your feedback and look forward to serving you again soon.

Posted 1 year ago

“Ynysawdre Halo is my local pool and fitness centre and it doesn't disappoint. The staff are all approachable and friendly, the changing rooms are clean and the gym has been recently fitted with new machines and equipment. 10 out of 10 😊”

Helpful Report

(Ynysawdre Swimming Pool) - Posted 1 year ago

Thank you so much for your glowing review of Halo! We are delighted to hear that you had such a positive experience at Ynysawdre Halo, your local pool and fitness centre. Our staff work diligently to provide a welcoming and friendly atmosphere, so it's wonderful to know that they met your expectations. We take great pride in maintaining a clean and fresh environment, and we greatly appreciate your kind words about our changing rooms. We recently invested in new machines and equipment for the gym, and we're thrilled that you found them to be a valuable addition. Your 10 out of 10 rating means a lot to us and motivates us to continually enhance your experience. Thank you for choosing Halo, and we look forward to serving you again in the future!

Posted 1 year ago

“I have been training in Ynysawdre for a while, I started attending the classes with Mel and I can honestly say her classes are amazing, she always has so much energy and pushes us to our limits never thought I'd enjoy it this much. Ynysawdre is always clean and the staff are always friendly. Only negative is the air conditioning in the studio for TRX on a Saturday phewwww hot hot 🔥”

Helpful Report

(Ynysawdre Swimming Pool) - Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Halo! We greatly appreciate your feedback and are thrilled to hear that you have been enjoying your time training with us in Ynysawdre. It’s wonderful to know that Mel's classes have been amazing for you, with her infectious energy and ability to push you to your limits. We are delighted to hear that you never thought you'd enjoy it this much! We also take pride in maintaining a clean environment at Ynysawdre, and our friendly staff are always here to assist and support you during your fitness journey. We apologise for the inconvenience caused by the air conditioning in the studio. We understand how important a comfortable workout environment is, and we will do our best to address this concern. Once again, thank you for your kind words and for choosing Halo. We hope to continue providing you with exceptional fitness experiences in the future.

Posted 1 year ago

“It has everything you want/need for good, overall exercise. Staff are always fantastic, friendly and helpful.”

Helpful Report

(Ledbury) - Posted 1 year ago

Dear Grant,Thank you so much for giving Halo a 4-star rating! We truly appreciate your kind words and are thrilled to hear that you found everything you wanted and needed for a good, overall exercise experience. Our staff takes great pride in providing fantastic, friendly, and helpful service, so it's wonderful to know that you had a positive experience with them. We value your feedback and look forward to continuing to provide you with an exceptional fitness journey at Halo. If there's anything else we can assist you with, please don't hesitate to let us know! Warm regards, Halo Ledbury

Posted 1 year ago

“Staff are very professional and friendly and will advise when asked.”

Helpful Report

(Hereford Leisure Centre) - Posted 1 year ago

“Please stop asking me to review this leisure centre as I haven't been there for years. Thanks 🙂”

Helpful Report

(Ynysawdre) - Posted 1 year ago

Thank you so much for taking the time to share your thoughts and feedback . I'll be sure to pass this onto the team If you ever need any assistance or have any questions, please don't hesitate to reach out. Our dedicated customer support team is always here to help. We want to ensure that your experience with Halo continues to exceed your expectations.

Posted 1 year ago

“The Halo Center itself is always clean and tidy the staff. I cannot fault. They've always been very helpful and understanding. My only criticism I like To play Golf. The course needs some improvement and very annoying when other people who have Obviously not, And push in front. I know it's a big ask, but it could do with some sort of policing.”

Helpful Report

(Hereford Leisure Centre) - Posted 1 year ago

“Instructors all very helpful and welcoming. Reception staff are also very helpful”

Helpful Report

(Hereford LC) - Posted 1 year ago

“Great place to go to. Staff are lovely, always helpful, and happy.”

Helpful Report

(Hereford Leisure Centre) - Posted 1 year ago

“Friendly staff, a pleasure to use the pool”

Helpful Report

(Ledbury) - Posted 1 year ago

“Love coming swimming here, the pool is just the right size and I meet up with and make friends here. Am sad that there often seems to be problems with the computer system that makes booking ( and paying for) the sessions difficult, as afraid it might lead to closure due to lack of funds. Some of the lockers could do with repairing as either don't lock, no keys, or keys don't have bands to put around wrists, but otherwise good. Staff are brilliant.”

Helpful Report

(Pyle) - Posted 1 year ago

Good morning Sylvia, Thank you for your feedback we will take your comments onboard. Many Thanks

Posted 1 year ago

“Our Halo team members are the best - they are caring, helpful, cheerful and always try to accommodate any situation, it is like having an extended family that you look forward to visit and always feel welcome... Happy member Julia”

Helpful Report

(Hereford Leisure Centre) - Posted 1 year ago

Halo is rated 4.2 based on 10,451 reviews