Halo Reviews

Name: Halo
Address: Lion Yard, Broad Street, Leominster, Lion Yard, Broad Street, Leominster, Herefordshire
Rating: 4.17

4.2 Rating 10,226 Reviews

78 %

of reviewers recommend Halo

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About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

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Phone:

01432 842075

Email:

info@haloleisure.org.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff are always helpful and friendly be it on reception, in the pool or in the Cafe. They go above and beyond for their customers in Aberfan, it’s fantastic. The only down side, is the strong smell of urine in the changing rooms, I think the shower curtains could be removed as that’s what seems to be smelling.”

Helpful Report

(Aberfan) - Posted 3 months ago

Thank you for your comments, I will pass them onto the team. The shower curtains are laundered regularly, we'll get the team to investigate the smell in the changing rooms.

Posted 2 months ago

“Awesome staff. But awful upkeep. Broken and dangerous gym equipment. A floor with huge sunken patches, sides falling off boxes, wobbly benches, a health suite with broken jacuzzi and steam room, filthy changing rooms downstairs where noone (not even staff) take shoes off. They also recently cancelled lots of evening swims without replacement. The slides are back on though, so that's a plus.”

Helpful Report

(Pontypool Active Living Centre) - Posted 3 months ago

“I have had good experience with halo mainly use pontypool leisure centre and the booking of classes only one negative is the state of the floor in the changing rooms”

Helpful Report

(Cwmbran Stadium) - Posted 3 months ago

“The centre is vital too many, it offers a fantastic wide area of facilities to suit young and old, or in my case aged. The facilities are 5*, in particular the gymnasium which having enjoyed a recent upgrade and introduction of new and new styled equipment. There is something for everyone, whether it's the upper floor gymnasium or downstairs Pilates or even the wonderfully maintained swimming pool. Their whole centre is kept pristine and overall cared for by wonderful friendly staff of which it would be unfair to separate as individuals. Well done everyone, members appreciate your efforts.”

Helpful Report

(Ross Swimming Pool) - Posted 3 months ago

Hi Michael, Thank you for your fantastic review! We're delighted to hear that you find our centre vital and appreciate the wide range of facilities we offer for all ages. It's wonderful to know that you enjoyed the upgraded gym area and all the amenities we have, including the Pilates classes and swimming pool. Our team takes great pride in maintaining a clean and welcoming environment, and your kind words about our staff mean so much to us. Thank you for being a valued member of our community! Kind Regards, Ross Halo Team

Posted 3 months ago

“I love training in Rhydycar the gym assistants are amazing and i could not do it with out them! They are very caring and supportive and look after you! A gym needs assistance from PTS for people like me who has no idea what I’m doing? I would not go to any other gym! I hope they don’t leave x”

Helpful Report

(Merthyr Tydfil) - Posted 3 months ago

“Since the reduced hours for under 16 hardly been able to use the facilities and not at all since back at school. And there has been no reduction in membership along with the very restrictive hours. Planning to cancel membership”

Helpful Report

(Hereford Leisure Centre) - Posted 3 months ago

“Excellent facilities, Knowledgeable and friendly staff. I feel very welcome when entering the building. AAAAA”

Helpful Report

(Hereford LP) - Posted 3 months ago

Hi Andrew, Thank you for your amazing review! We're so glad to hear that you feel welcomed by our staff and enjoy our facilities. Creating a friendly atmosphere is so important to us, and your feedback truly makes our day! We can't wait to have you back at Hereford Leisure Pool. Kind regards, Team Hereford Leisure Pool

Posted 3 months ago

“Just got yelled at for stepping on a banner on the floor. The workman said it cost £7 grand. Why are you closing classes like Good Boost and wasting money on fancy banners?”

Helpful Report

Posted 3 months ago

“Cwmbran stadium is very well equipped. Gym equipment well up to date and staff are always available. All staff are very welcoming and friendly. Sometimes there is a shortage of disabled spaces - could we have more in that area near the entrance?”

Helpful Report

(Cwmbran) - Posted 3 months ago

“Very good Pool times very poor”

Helpful Report

(Merthyr) - Posted 3 months ago

“Open early and well attended. Most satisfying.”

Helpful Report

(Leominster) - Posted 3 months ago

“Chris, Neil, Lee and Ceri always help out in the Gym and circuits. I talk to Neil and Lee most of all. Very knowledgeable about weight training. Reception staff are alway helpful. Place is always clean and tidy. Good facilities in the weights room. Nice pool area.”

Helpful Report

(Merthyr Tydfil) - Posted 3 months ago

“Classes are good although sometimes timings could be better as things like yoga, pilates ad aquafit are either same time or too close together to attend both.”

Helpful Report

(Bridgnorth Endowed Leisure Centre) - Posted 3 months ago

“Friendly relaxed atmosphere with helpful staff who allow you to go at your own pace.”

Helpful Report

(Pontypool) - Posted 3 months ago

“very good center very friendly and helpful colleagues throughout from the receptionist through to the girls in the coffee shop they all know your name Food and drink reasonable”

Helpful Report

(Aberfan Community Leisure Centre) - Posted 3 months ago

Thank you for your comments, we'll pass them onto the team.

Posted 2 months ago

“I’m always made welcome when I go to the leisure centre feel like I’m part of the Halo community.”

Helpful Report

(Hereford LC) - Posted 3 months ago

“Staff are very friendly and helpful. I use the centre for my 2 daughters for their Swimming Club and I use the gym whilst they swim. Always clean and staff very approachable and willing to help. i also use the pool for my school, as i am a primary school teacher, and staff are very supportive and caring for the children”

Helpful Report

(Pyle) - Posted 3 months ago

“I was initially reluctant to join Halo but Bridgend Halo is friendly, organised and efficient. All instructors are professional and the classes varied and suitable for a range of ages and abilities. The cost is excellent for the facilities available. Having come from a private gym I am very impressed.”

Helpful Report

(Bridgend Life) - Posted 3 months ago

Hi Christine, Thank you so much for your fantastic review! We're delighted to hear you found Bridgend Halo to be friendly, organized, and efficient. Our instructors work hard to create a welcoming environment for everyone, and it’s great to know you appreciate the variety of classes we offer. We aim to provide excellent value for our members, and it's wonderful to hear you are impressed after coming from a private gym. We look forward to seeing you at the centre again soon! Team Halo

Posted 3 months ago

“Good facilities and helpful, cheerful staff Would be nice to have the gym quiet rather than loud radio in a morning”

Helpful Report

(Tenbury Pool) - Posted 3 months ago

“Staff dont interact and dont ensure people wipe down the kit which is why it's not clean as it could be”

Helpful Report

(Hereford Leisure Centre) - Posted 3 months ago

Halo is rated 4.2 based on 10,226 reviews