Halo Reviews

Name: Halo
Address: Lion Yard, Broad Street, Leominster, Lion Yard, Broad Street, Leominster, Herefordshire
Rating: 4.17

4.2 Rating 10,294 Reviews

78 %

of reviewers recommend Halo

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About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

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Phone:

01432 842075

Email:

info@haloleisure.org.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly Not too busy Good opening times”

Helpful Report

(Ross Swimming Pool) - Posted 11 months ago

Hi Cath, Thank you for your recent 5 star review. We appreciate your kind feedback and hope you continue to enjoy our facility Kind Regards Ross Halo Team

Posted 11 months ago

“The classes need to be improved - lack of evening high intensity”

Helpful Report

(Hereford Leisure Centre) - Posted 11 months ago

“Really impressed with the facilities for what is realistically quite a small centre - everything was clean, staff were exceptionally helpful.”

Helpful Report

(Ross) - Posted 11 months ago

Thank you for your recent 5 star review. We appreciate your positive feedback Kind Regards Ross Halo Team

Posted 11 months ago

“Excellent variety of classes with knowledgeable, friendly instructors. Every staff member I have encountered is friendly, helpful and professional. Would highly recommend Halo Ross Swimming Pool for your fitness journey.”

Helpful Report

(Ross Swimming Pool) - Posted 11 months ago

Hi Claire, Thank you for your recent 5 star review. We appreciate your positive feedback Kind Regards Ross Halo Team

Posted 11 months ago

“Friendly staff , clean Steam room been out of action for months Need blinds on studio window”

Helpful Report

(Ross Swimming Pool) - Posted 11 months ago

“Very helpful and friendly staff”

Helpful Report

(Hereford Leisure Pool) - Posted 11 months ago

Hi Gail, Thank you for your lovely review! We’re delighted to hear that you found our staff to be helpful and friendly. It’s our goal to create a welcoming atmosphere for everyone, and your feedback motivates us to keep up the great work! Kind regards, The Halo Team

Posted 11 months ago

“Pencoed pool is staffed by the cream of the Halo crop.”

Helpful Report

(Pencoed) - Posted 11 months ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you think so highly of our Pencoed pool staff. They truly are dedicated to providing the best experience possible. Looking forward to seeing you again soon!

Posted 10 months ago

“A happy and healthy place to be. All the staff are friendly and helpful and the classes I take are excellent. I feel that I am in good hands.”

Helpful Report

(Hereford Leisure Pool) - Posted 11 months ago

Hi Linda, Thank you so much for your wonderful 5-star review! We’re thrilled to know that you feel happy and healthy here at Hereford Leisure Pool. Our team is dedicated to providing a friendly and supportive environment, and it’s great to hear that you’re enjoying the classes. Your trust means a lot to us! Warm regards, The Halo Team

Posted 11 months ago

“I absolutely love my classes and all the tutors … BUT….. the cleaning in the toilets and the spinning room is shocking. It’s just not good enough. I love the staff. I will always be a member but such a shame about the cleanliness of these 2 areas.”

Helpful Report

(Bridgend Life Centre) - Posted 11 months ago

Hi Teresa, Thank you for your honest feedback about the cleanliness of the toilets and the spinning room. We're thrilled to hear that you love the classes and our tutors, but we completely understand your concerns regarding hygiene. We take cleanliness seriously, and we will definitely bring this to the attention of our cleaning team to ensure improvements are made. The Halo Team

Posted 11 months ago

“Well appointed. Variety of activities. Lovely building. Helpful staff”

Helpful Report

(Bridgend Life) - Posted 11 months ago

Hi Shelley, Thank you for your 5-star review! We're so glad to hear that you enjoyed our lovely building and the variety of activities we offer. Our staff takes pride in being helpful, and your kind words truly inspire us. The Halo Team

Posted 11 months ago

“Excellent facilities, managed by helpful staff. The only downside for me is the constant breaking down of the steamroom. Hence not giving a 5/5 rating”

Helpful Report

(Ross) - Posted 11 months ago

Hi Andrew Thank you for your recent feedback and positive comments regarding the staff and facilities. We appreciate the frustrations with the ongoing issues we are experiencing with our Steam room but are hopeful that this will be resolved, permanently in the very near future. Thank you for your continued patience. Kind regards Ross Halo Team.

Posted 11 months ago

“Very welcoming and helpful all the staff are lovely and I enjoy the experience”

Helpful Report

(Hereford Leisure Centre) - Posted 11 months ago

“The swimming pool changing rooms aren't very clean and doesn't appear to be cleaned properly often but other than that the facilities are fine.”

Helpful Report

(Bridgend Life) - Posted 11 months ago

Hi there, Thank you for your feedback regarding the swimming pool changing rooms. We’re sorry to hear that cleanliness did not meet your expectations during your visit. We strive to maintain a high standard of hygiene and will address this issue with our cleaning team to ensure improvements are made. We appreciate your comments about the facilities and hope to provide a more enjoyable experience in future visits. The Halo Team

Posted 11 months ago

“friendly staff in library; halo centre very quiet and clean”

Helpful Report

(Craven Arms Community Centre) - Posted 11 months ago

“Good variety of classes suitable for all fitness types Staff are amazing always ready to help.”

Helpful Report

(Maesteg Sports Centre) - Posted 11 months ago

Hi Nicola, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you appreciate the variety of classes we offer and find our staff helpful. Your support means a lot to us, and we’re here to ensure you have the best experience possible! Looking forward to seeing you at one of our classes soon! Best,Maesteg staffing team

Posted 11 months ago

“Great environment”

Helpful Report

(Bridgend Life) - Posted 11 months ago

Hi Nia, Thank you for your fantastic 5-star review! We're delighted to hear that you enjoy our environment. Creating a positive atmosphere for our members is our priority, and your feedback truly motivates us. The Halo Team

Posted 11 months ago

“Staff very helpful and friendly”

Helpful Report

(Hereford Leisure Centre) - Posted 11 months ago

“Good staff pool temperature just right”

Helpful Report

(Pencoed) - Posted 11 months ago

Thank you for your fantastic 5-star review! We're delighted to hear that you found the staff and pool temperature just right. Our team works hard to create a comfortable environment for everyone, and your feedback is greatly appreciated. See you next time! Best, The Halo Team

Posted 11 months ago

“The gym facilities are always clean, the equipment seems up to date and easy to use. The pool is always manned when in use the changing rooms are mostly clean and the locker's accessible. One critsim is the change in numbers allowed to swim. Increasing from 12 to 24 which makes swimming of any type of fitness difficult.”

Helpful Report

(Brockworth Sports Centre) - Posted 11 months ago

“Good gym induction. Perhaps I was unlucky, but I couldn't get through when I phoned.”

Helpful Report

(Hereford LC) - Posted 11 months ago

Halo is rated 4.2 based on 10,294 reviews