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Halo Reviews

4.2 Rating 10,286 Reviews
78 %
of reviewers recommend Halo
Read Halo Reviews

About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

Visit Website

Phone:

01432 842075

Email:

info@haloleisure.org.uk

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Anonymous
Anonymous  // 01/01/2019
Staff very helpful and facilities spot on
Helpful Report
(Ledbury) - Posted 9 months ago
Hi there, Thank you for your lovely review! We're thrilled to hear that you found our staff helpful and our facilities to be spot on. Your positive feedback is greatly appreciated and inspires us to keep delivering the best experience possible. Looking forward to seeing you again soon! Best, Halo Team
Posted 9 months ago
Excellent facilities only think I wish swimming pool was open for longer hours
Helpful Report
(Ynysawdre Swimming Pool) - Posted 9 months ago
Thank you for your feedback! We're glad to hear you enjoyed our facilities. We appreciate your suggestion about extending the swimming pool hours and will certainly take it into consideration. Hope to see you again soon for another great visit!
Posted 9 months ago
Great place to come and enjoy activities and become part of a lovely welcoming community. Staff always greet you with a smile and willing to help when needed.
Helpful Report
(Bridgnorth) - Posted 9 months ago
The only problem I find when visiting the centre is lack of parking spaces for people attending classes
Helpful Report
(Bridgend Life) - Posted 9 months ago
Hi Margaret, Thank you for your feedback! We're glad to hear you enjoy your visits to our centre. We understand that parking can be a challenge at times, and we appreciate your input as we continue to explore solutions to enhance our visitors' experience. Halo Team
Posted 9 months ago
Ynysawdre halo staff always really helpful and friendly. Enjoy my visits to the pool and gym. Best pool in the area by far 👌
Helpful Report
(Ynysawdre Swimming Pool) - Posted 9 months ago
Thank you so much for your lovely review! We're thrilled to hear that our staff have made your visits a pleasure and that you enjoy using our pool and gym. We take great pride in offering the best facilities, and your kind words motivate us to keep up the good work! Looking forward to welcoming you back for more great experiences!
Posted 9 months ago
Really good, if it wasn't for hywel I wouldn't of gained the confidence to leave the tredmill and use the machines and the free weights
Helpful Report
(Ross) - Posted 9 months ago
Thank you for your recent 5 star review. We greatly appreciate your kind feedback and will be sure to pass your comment on to Hywel. We hope you continue to enjoy our facility. Kind Regards Ross Halo Team
Posted 9 months ago
A local, friendly, supportive Centre. I highly recommend it.
Helpful Report
(Highworth Recreation Centre) - Posted 9 months ago
Thank you for taking the time to give us a fantastic 5* review and great feedback Many thanks Corina
Posted 9 months ago
The staff at Maesteg Sports Centre are brilliant, very friendly and always ready to help.
Helpful Report
(Maesteg Sports Centre) - Posted 9 months ago
Hi Tracey, Thank you so much for your wonderful review! We're thrilled to hear that you find our staff brilliant and friendly. They always strive to provide a helping hand, and it's great to see their efforts recognized. Your kind words mean a lot to us, and we can't wait to welcome you back for another visit soon! Maesteg Halo Team
Posted 9 months ago
Welcoming, inclusive, caring and fun!
Helpful Report
(Lady Hawkins Leisure Centre) - Posted 9 months ago
Equipment that was not working as well as it should failed to be replaced and even after repair only lasted a couple of weeks before failing again. A shame you lost a customer on this matter. There is a lot of competion in the gym market with at least 3 further gyms within the town
Helpful Report
(Bridgnorth) - Posted 9 months ago
Lockers in changing room needs updating,
Helpful Report
(Pyle Swimming Pool) - Posted 9 months ago
Hi Tanya, Thank you for your comments we are currently looking into improving the lockers in the changing areas. Many Thanks Natalie
Posted 9 months ago
Pencoed Swimming Pool and Gym is a small venue but quite adequate for the size of the town. The pool is well used and offers various sessions. The gym is small but has a range of equipment and some space to do floor excercise. The staff and trainers are friendly and very helpful.
Helpful Report
(Pencoed) - Posted 9 months ago
Thank you for taking the time to share your thoughts! We're glad to hear you find our venue adequate and appreciate the variety of sessions offered in the pool. It’s great to know that our friendly staff and trainers made a positive impression. Your feedback is important to us, and we’ll keep striving to enhance our facilities further. Looking forward to welcoming you back! Best, Halo Team
Posted 9 months ago
Excellent instructors. Easy to book on line as long as you do it well in advance. Useful having library in same building. Good price for membership.
Helpful Report
(Bridgend Life Centre) - Posted 9 months ago
Hi Margaret, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the instructors and found the online booking process convenient. It's great to know you appreciate having the library on-site as well! We're committed to providing excellent value for our members, and your positive feedback is greatly appreciated. Looking forward to welcoming you back soon! Halo Team
Posted 9 months ago
Good equipment
Helpful Report
(Meon Vale) - Posted 9 months ago
Good afternoon, Kian, Thank you for sharing your valuable feedback with us—we greatly appreciate it. We’re thrilled to hear that you’re enjoying the new equipment! Kind regards, The Halo Team
Posted 9 months ago
Clean gym with a good choice of equipment.
Helpful Report
(Meon Vale) - Posted 9 months ago
Good afternoon, Tristan, Thank you for taking the time to share your feedback with us—we truly appreciate it. We’re so pleased to hear that you’re enjoying the new equipment! Kind regards, The Halo Team
Posted 9 months ago
Friendly staff and really good equipment. It would be even better if it had a swimming pool.
Helpful Report
(Meon Vale) - Posted 9 months ago
Good afternoon Ruchelle, Thank you for taking the time to share your feedback with us—we truly appreciate your thoughts. We're thrilled to hear that you're enjoying the new equipment! Unfortunately, having a pool on-site isn't possible at this time. Kind regards, The Halo Team
Posted 9 months ago
Good staff, quality equipment. Really enjoy going to the gym.
Helpful Report
(Meon Vale) - Posted 9 months ago
Good afternoon, Issachar, Thank you for taking the time to share your feedback with us—we truly value your input. It’s wonderful to hear that you’re enjoying the new equipment! Kind regards, The Halo Team
Posted 9 months ago
Really good gym facility and very helpful and friendly staff.
Helpful Report
(Meon Vale) - Posted 9 months ago
Good afternoon, Nigel, Thank you for taking the time to share your valuable feedback with us—we genuinely appreciate it. We’re delighted to hear that you’re enjoying the new equipment! Kind regards, The Halo Team
Posted 9 months ago
Much better experience now that the gym has been updated and the equipment is a little less dated. Downside, sometimes classes are brought into the gym so this sometimes limits space and can be off putting and frustrating.
Helpful Report
(Meon Vale) - Posted 9 months ago
Good afternoon, Thank you for taking the time to share your valuable feedback with us—we truly appreciate it. We’re truly happy to hear that you’re enjoying the new equipment! Unfortunately, due to the busyness of the sports hall and weather conditions, we sometimes have no choice but to bring the classes into the gym. However, we will do our best to restrict them to a smaller area. Thank you again for your feedback! Kind regards, The Halo Team
Posted 9 months ago
I want to give more than 3! The staff are excellent in Ross Halo, HOWEVER the broken steam room for -12 months is shocking, completely unacceptable. I pay for full membership, including other Halo sites. I only use the pool, Pilates and Yoga classes and finish with a Sauna and NO STEAM ROOM for 12 months. Why am I paying for a service that doesn’t work? Bring back longer lane swimming sessions. Schools and other classes finish late almost everyday and you only get a 50 minute session.
Helpful Report
(Ross) - Posted 9 months ago
Hi Ceri, Thank you for the feedback! I do apologise that the steam room has been out of action for awhile. There have been multiple breakdowns and Multiple repairs in that time frame. We are currently in the process of purchasing a new unit, which should ultimately resolve the technical issues we have been having giving us a reliable steam room moving forward. As for sessions running behind. The staff all do there best to stick to the schedule. due to the tight turn arounds it can sometimes cause a small delay. We do run extended Lane swimming on Sundays there is a 90 Minute Lane swim and a 3 hour uninterrupted social swim if you want a longer swim.
Posted 9 months ago
Halo is rated 4.2 based on 10,286 reviews