Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 2,238 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 2,238 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to return my courtesy car and it was in a horrible state but thanks to your service it was amazing”

Helpful Report

Posted 11 months ago

Hello Kashmala, Thank you so much for your amazing review! We’re delighted to hear that our service was able to transform your courtesy car into something you were proud to return. It’s always our goal to make every vehicle shine, regardless of its previous state! Your kind words mean a lot to us, and we look forward to serving you again in the future. Best wishes!

Posted 11 months ago

“Had Tommy clean my Mazda3 to such a high standard I will be requesting him next time. The car looks brand new and I could see how much care and attention he took. Thanks very much!”

Helpful Report

Posted 11 months ago

Hello Mike, Thank you so much for your delightful review! We’re thrilled to hear that Tommy provided such high-quality service and left your Mazda3 looking brand new. His attention to detail really makes all the difference, and we’re glad you could see that! Your intention to request him next time is greatly appreciated. We can’t wait to welcome you back for another fantastic experience! Best wishes!

Posted 11 months ago

“This is a big shout out to Tee Jay. He arrived early, was polite, considerate, and friendly [in advance and on the day]. We had a full valet. The car was very much at the messy end of the clean/dirty spectrum, with toddler ice cream and muddy shoe remains in the back seats, crevices, and so on [a tidy interior but not a clean interior] ... we joked that it was a bad one, but Tee Jay assured me it was not the worst. I came back later and the car was immaculate! Clean, neat, shiny. And this in less than 2 hours. Tee Jay is focused, thorough, and detailed. I am really pleased and will be back!”

Helpful Report

Posted 11 months ago

Hello Cameron, Thank you for your fantastic review! We’re delighted to hear that Tee Jay arrived early and provided such friendly and thorough service. It's great to know he was able to transform your car into an immaculate masterpiece in less than two hours! Your kind words and willingness to return mean so much to us. We can't wait to welcome you back for your next valet! Best wishes!

Posted 11 months ago

“Just had a full valet carried out on my car. I had just got my car and it is second hand. The car was manky and just dirt that I couldn't get off. Mark was absolutely brilliant. He has went above and beyond to clean the car. It is spotless and smells absolutely amazing as well. It is so good I don't want to drive my car as driving will ruin it. I cannot fault this service and will be recommending to friends and family!”

Helpful Report

Posted 11 months ago

Hello Rachael, Thank you for your incredible review! We're so glad to hear that Mark went above and beyond to make your car spotless and fresh-smelling. It’s wonderful to know you’re so pleased with the results that you’re hesitant to drive it! Your recommendation to friends and family is greatly appreciated, and we look forward to helping you again in the future. Thanks for choosing Fresh Car! Best wishes!

Posted 11 months ago

“Found Fresh Car on a Google search. Greg came to the house today and carried out an excellent repair to a very poor touch up on my wife's new Puma. Very happy with his work and a really nice person too. I'd thoroughly recommend them.”

Helpful Report

Posted 11 months ago

Hello David, Thank you for your amazing review! We're so pleased to hear that Greg was able to perform an excellent repair on your wife's Puma and that you appreciated his friendly nature. Your recommendation means a lot to us! We look forward to serving you again in the future. Thanks for choosing Fresh Car! Best wishes!

Posted 11 months ago

“Car valet carried out by Mark who arrived when expected,was polite,friendly and helpful.Car looks great.Would recommend to family and friends. Thank you Mark.”

Helpful Report

Posted 11 months ago

Hello there, Thank you so much for your glowing review! We're thrilled to hear that Mark provided polite and friendly service, and that your car looks great. Your recommendation to family and friends truly means a lot to us! We look forward to serving you again for your next car valeting experience. Thanks for choosing Fresh Car! Best wishes!

Posted 11 months ago

“Rob valeted our car today :- Totally professional and nice young man who did an amazing job of valeting ou car to showroom standard Would highly recommend”

Helpful Report

Posted 11 months ago

Hello Sally, Thank you so much for your fantastic review! We're delighted to hear that Rob provided such professional service and made your car look showroom ready. Your recommendation means the world to us! We can't wait to have you back for your next car valeting experience. Thanks for choosing Fresh Car! Best wishes!

Posted 11 months ago

“Rob gave my car an inside and out wash today with his associate Jeff. Apologies if I’ve remembered his name incorrectly. Both were very friendly, professional and courteous. They took their time cleaning my car, and how the car looks today reflects their patience and care they room cleaning my car. It looks showroom ready again. Thank you both. Would definitely ask Rob to look after my car again.”

Helpful Report

Posted 11 months ago

Hello Mellisa, Thank you so much for your wonderful review! We're thrilled to hear that Rob and Jeff provided friendly, professional service and took the time to make your car shine like new. Your kind words about their patience and care mean a lot to us! We can't wait to welcome you back for your next car valeting experience. Thanks for choosing Fresh Car! Best wishes!

Posted 11 months ago

“Exceptional service received. Arrived early. Very friendly and professional throughout. My car looks brand new. Would definitely use again in the future.”

Helpful Report

Posted 11 months ago

Hello there, Thank you for your exceptional review! We're thrilled to hear that our team arrived early and provided you with friendly and professional service. It's wonderful to know that your car looks brand new! We truly appreciate your kind words and look forward to welcoming you back in the future. Thanks for choosing Fresh Car! Best regards!

Posted 11 months ago

“Excellent service. Body work was perfect. Ricky very polite and helpful”

Helpful Report

Posted 11 months ago

Hello Maureen, Thank you so much for your excellent review! We're thrilled to hear that you were satisfied with the body work and that Ricky provided you with polite and helpful service. Your feedback means a lot to us! We truly appreciate your support and look forward to welcoming you back in the future. Thanks for choosing Fresh Car! Best regards!

Posted 11 months ago

“Just had my car fixed (dents and scratches) by Glenn and waw! Very professional and friendly man. Only took a couple hours and the car looks amazing. Helped made it more cost friendly for me too which i appreciate :) thank you Glenn! Will be recommending you :)”

Helpful Report

Posted 11 months ago

Hello Lowri, Thank you for your fantastic review! We're so pleased to hear that Glenn provided you with a professional and friendly service. It's wonderful to know that you found the process quick and cost-effective as well! Your recommendation means the world to us, and we look forward to serving you again in the future! Thanks for choosing Fresh Car! Best regards!

Posted 11 months ago

“Professional service”

Helpful Report

Posted 11 months ago

Hello there, Thank you so much for your fantastic review! We're delighted to hear that you experienced our professional service. Your satisfaction is incredibly important to us, and it's great to know we met your expectations. We look forward to serving you again in the future! Thanks for choosing Fresh Car! Best regards!

Posted 11 months ago

“Amazing full valet done by Mark. My car looks brand new 🤩 Very reasonable price and worth every penny!! Would highly recommend”

Helpful Report

Posted 11 months ago

Hello Rona, Thank you for your wonderful review! We’re so happy to hear that Mark did such an amazing job and made your car look brand new! Your appreciation for the reasonable price means a lot to us, and it’s great to know you feel it was worth every penny. We truly appreciate your recommendation and can’t wait to serve you again in the future! Thanks for choosing Fresh Car! Best regards!

Posted 11 months ago

“Felt embarrassed how giving my car key to Luke in the state it was in. He has somehow restored it to better than when I first bought it from the dealer. 10/10 service. Will defiantly be a customer again”

Helpful Report

Posted 11 months ago

Hello there, Thank you so much for your amazing review! We’re thrilled to hear that Luke was able to restore your car to such a high standard. Your satisfaction is our top priority, and it's wonderful to know that you're feeling proud of your car once again. We can't wait to welcome you back as a customer in the future! Thanks for choosing Fresh Car! Best regards!

Posted 11 months ago

“Had my car cleaned today by Mark. He arrived when expected and was polite and friendly. Did an excellent job of my car.”

Helpful Report

Posted 11 months ago

Hello Heather, Thank you for your kind review! We’re thrilled to hear that Mark arrived on time and made your car look excellent. It’s fantastic to know that his polite and friendly demeanor enhanced your experience. We look forward to serving you again soon! Thanks for choosing Fresh Car! Best regards!

Posted 11 months ago

“Had a valet done by Charles in High Wycombe today. On time and did a very thorough job. He explained the different stages as he went along cleaning my BMW M4. He clearly takes pride in his work.”

Helpful Report

Posted 11 months ago

Hello Fida, Thank you so much for your fantastic review! We’re delighted to hear that Charles provided such a thorough valet service and shared his expertise along the way. It’s clear he takes great pride in his work, and it’s wonderful to know that this made a positive impact on your experience. We look forward to serving you again in the future! Thanks for choosing Fresh Car! Best regards!

Posted 11 months ago

“Really good, convenient service with a thorough job done to boot!”

Helpful Report

Posted 11 months ago

Hello there, Thank you for your fantastic review! We're thrilled to hear that you found our service both convenient and thorough. It's great to know that we could make a positive impression with our work. We look forward to serving you again soon! Thanks for choosing Fresh Car! Best regards!

Posted 11 months ago

“Absolutely delighted. Joe Anderson was on time and just got on with the job. 100% better than what it was and my car was a bit dirty. So Thankyou will use again”

Helpful Report

Posted 11 months ago

Hello Cheryl, Thank you for your wonderful review! We’re so pleased to hear that Joe arrived on time and transformed your car into something you’re absolutely delighted with. It's fantastic to know that you found the service a significant improvement. We look forward to serving you again in the future! Thanks for choosing Fresh Car! Best regards!

Posted 11 months ago

“Unfortunately I wouldn’t trust getting my vehicle valeted by this company as you can’t even trust them to drive their own vans safely on the road.”

Helpful Report

Posted 11 months ago

Hello, We’re genuinely sorry to hear about your concerns regarding our driving standards. Safety on the road is of utmost importance to us, and we understand how this might affect your perception of our service. We continually strive to improve and ensure that our team upholds the highest safety protocols while on the job. Your feedback is valuable, and we appreciate you taking the time to share your thoughts with us. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to us directly on clean@freshcarvaleting.com Thank you for bringing this to our attention. We hope to restore your trust in our service in the future.

Posted 11 months ago

“Booked a Full Valet, and Lam came and worked wonders. The car was in beautiful condition afterwards. Well with the cost and I will be using him again!”

Helpful Report

Posted 1 year ago

Hello Peter, Thank you for your amazing review! We're so glad to hear that Lam worked wonders on your car and left it in beautiful condition. It's wonderful to know that you found the service well worth the cost. We can’t wait to welcome you back for your next appointment! Thanks for choosing Fresh Car! Best regards!

Posted 11 months ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 2,238 reviews