Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 2,235 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 2,235 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Due to returning to work and using my car to support individuals, I needed my car deep-cleaned because of mould in the seats and 10 years of grime and neglect. Danny did a magnificent job restoring the interior back to its former glory. It smells amazing, and I no longer feel ashamed when people get into my car. He also took the time to explain the next steps to ensure the car airs out properly to prevent mould from settling again, and recommended that I get the boot leak sorted, otherwise the issue could return. Such a lovely gentleman and an absolute pleasure to speak with. I highly recommend his work.”

Helpful Report

Posted 1 month ago

Hello Stacey, Thank you for the fantastic 5/5 review! We’re thrilled Danny could restore the interior and leave it smelling amazing. We’ll pass along your kind words to him and note the importance of the boot leak and proper airing to prevent mould from returning. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 1 month ago

“Charles was very accommodating and rearranged appointments so that our car could be valeted by the weekend, despite the bad weather. He did a great job and we are very pleased with the result.”

Helpful Report

Posted 1 month ago

Hello Matt, Thank you for the fantastic 5/5 review! We’re thrilled Charles could rearrange arrangements to fit the weekend and that you’re pleased with the valeting result despite the weather. We’ll pass along your kind words to Charles. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 1 month ago

“I had a great experience with FreshCar - Richard did a great job with my car. Thank you!”

Helpful Report

Posted 1 month ago

Hello Madeleine, Thank you for the fantastic 5/5 review! We’re thrilled Richard could do a great job on your car. We’ll pass along your kind words to him. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 1 month ago

“Excellent job by Charles despite the icy weather, car looks brand new & smells great. Thank you!”

Helpful Report

Posted 1 month ago

Hello Fiona, Thank you for the fantastic 5/5 review! We’re thrilled Charles could work his magic despite the icy weather, and that your car looks brand new and smells great. We’ll pass along your kind words to Charles. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 1 month ago

“Had some rear bumper damage,the quote was excellent,£100 less than the more well known brand. Sam managed to get an exact match for my cars unique colour and was finished in no time, so happy with the result and wouldn’t hesitate to recommend Sam and Ricky”

Helpful Report

Posted 1 month ago

Hello Wylie, Thank you for the fantastic 5/5 review! We’re thrilled Sam matched your car’s colour exactly and completed the work quickly, and that you’re happy with the price. We’ll pass along your kind words to Sam and Ricky. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 1 month ago

“Here on time and extremely thorough, couldn't be happier. Mark was very pleasant and showed me the work he done afterwards. Worth every penny.”

Helpful Report

Posted 2 months ago

Hello Stacey, Thank you for the fantastic 5/5 review! We’re thrilled Mark arrived on time, was thorough and pleasant, and that you’re happy with the work. We’ll pass along your kind words. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 1 month ago

“Incredible service! Mark was polite, friendly and professional. I was amazed my how quickly and efficiently the job was completed. I look forward to my next booking.”

Helpful Report

Posted 2 months ago

Hello Scott, Thank you for the fantastic 5/5 review! We’re thrilled Mark delivered such polite, friendly and professional service, and that you were impressed with the speed and efficiency. We’ll pass along your kind words. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

“Absolutely fantastic service ..the appointment to come and do my car was within 48 hours of my request. Alec did an absolutely fantastic job, he is a very friendly polite but professional young man who mended the dent and pointed out other little scratches I was unaware of, and did those as well. Reasonably priced and absolutely thrilled to bits with the repair, feel like I have a new car! and strongly recommend this company.”

Helpful Report

Posted 2 months ago

Hello Lynda, Thank you for the fantastic 5/5 review! We’re thrilled Alec delivered such great work, was friendly and professional, and that you’re thrilled with the dent repair and extra touches. We’ll pass along your kind words. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

“Mark the Valeter was arrived early, was very pleasant and got to work straight away. Car is gleaming and looks brand new. Very happy with the service provided by Mark.”

Helpful Report

Posted 2 months ago

Hello Ewan, Thank you for the fantastic 5/5 review! We’re thrilled Mark arrived early, was pleasant, and left your car looking gleaming and brand new. We’ll be sure to pass along your kind words. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

“Fantastic service .”

Helpful Report

Posted 2 months ago

Hello Stephen, Thank you for the fantastic 5/5 review! We’re thrilled you’re happy with Fresh Car - Mobile Car Valeting and SMART Repairs. If you ever need us again, just give us a shout. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

“I can't compliment this company enough. I called and spoke to Steve, received a quote and once I accepted, it was booked in for the following week. Luke arrived on time, he was friendly and polite and within a couple of hours, my car looked like new again. If I ever have another scrape I wouldn't hesitate to call this company again.”

Helpful Report

Posted 2 months ago

Hello there, Thank you for the fantastic 5/5 review! We’re thrilled Steve and Luke could help and that your car looks like new again. We appreciate your kind words and will pass them along. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

“My car hadn’t been deep cleaned in 4-5 years , and Charles made the inside look brand new. I paid for a 2h clean , and he spent 2h30m on the car. Most impressively he managed to remove some cement from my passenger seat that had been engrained in there after a dry bag of cement had split in the car. Excellent job.”

Helpful Report

Posted 2 months ago

Hello Freddie, Thank you for the fantastic 5/5 review! We’re thrilled Charles could transform your interior and remove the cement, and that you were pleased with the extra time and results. We appreciate your kind words and will pass them along. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

“I booked a full valet for 2:50 today and they never turned up. I called to check what had happened, no reply via text or phone. DO NOT BOOK, hopeless service.”

Helpful Report

Posted 2 months ago

Hello Jane, We’re truly sorry to hear about this experience and the lack of communication. Please email your booking details to clean@freshcarvaleting.com so we can investigate what happened and prevent it from happening again. Kind regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

“I arranged for Fresh Car to repair a deep scratch on the door of my wife’s car and the service and experience was excellent from start to finish. The technician was engaging, professional and did a fabulous job! I wouldn’t hesitate to recommend them to anyone.”

Helpful Report

Posted 2 months ago

Hello Mike, Thank you for the fantastic 5/5 review! We’re thrilled to hear that the repair to the deep scratch was excellent and that you were happy with the service from start to finish. We appreciate your kind words and look forward to helping again in the future. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

“Jack, you are an absolute star, super job. Many thanks :-)”

Helpful Report

Posted 2 months ago

Hello One, Thank you for the fantastic 5/5 review! We’re thrilled Jack exceeded your expectations and that you’re happy with the service. We appreciate your kind words and look forward to helping again in the future. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

“Mark was very professional and courteous. His valeting was perfect. The car looked brand new inside and out, including the hot chocolate stains from children's spillages!”

Helpful Report

Posted 2 months ago

Hello Scott, Thank you for the fantastic 5/5 review! We’re thrilled Mark was professional and courteous and that the valeting left your car looking brand new inside and out, even with those chocolate stains. We appreciate your kind words and look forward to helping again in the future. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

“Ben did a great job. Really chuffed with his work. Very polite as well. Nothing was too much trouble. Would defo book again 😊”

Helpful Report

Posted 2 months ago

Hello Ruth, Thank you for the fantastic 5/5 review! We’re thrilled Ben did a great job and that you’re chuffed with the service. We appreciate your recommendation and look forward to helping again in the future. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

“Mark did a great job!”

Helpful Report

Posted 2 months ago

Hello, Thank you for the fantastic 5/5 review! We’re thrilled Mark did a great job and that you’re happy with the service. We appreciate your recommendation and look forward to helping again in the future. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

“I booked this appointment last minute. Ben arrived and explained everything. He spent a full 2hrs on the car and it looks amazing!! I would highly recommend this service.”

Helpful Report

Posted 2 months ago

Hello Melissa, Thank you for the fantastic 5/5 review! We’re thrilled Ben delivered thorough service and that the car looks amazing. We appreciate your recommendation and look forward to helping again in the future. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

“Cancelled booking 25 minutes after the appointment was due to start.”

Helpful Report

Posted 2 months ago

Hello, We’re truly sorry to hear about the cancellation and the experience. Please email us the booking details at clean@freshcarvaleting.com so we can look into this further. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 2 months ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 2,235 reviews