Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 2,235 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 2,235 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly. Also done an amazing job making my car smell and look as good as new”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your fantastic review! We're delighted to hear that our team was able to make your car look and smell as good as new. Your kind words about our friendly service truly mean a lot to us. We’re committed to providing exceptional care for our customers' vehicles, and we appreciate your support! Looking forward to seeing you again soon! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Had a booking set for 11:30am for 2 cars. Nobody arrived at the scheduled time. No contact from the valeter indicating any delays. Tried contacting Fresh on their website and through the phone number provided and was immediately directed to leave a message, as their help centre isn't open on weekends. Unless you are getting a valet between 9 and 3 from Mon to Thurs good luck getting in contact with anyone.”

Helpful Report

Posted 6 months ago

Hello Craig, Thank you for reaching out and sharing your experience with us. We're truly sorry to hear that your scheduled appointment did not go as planned and for the frustration this has caused. While we understand your frustration regarding our customer service operating hours, all confirmation emails are provided with the direct contact number for the franchise you're booked with to allow you to communicate with the franchise directly in the event of any issues arising. Despite our office being closed on the weekend, We responded to your initial contact within 5 minutes of you reaching out to us and 2 minutes of your second response. We have since spoken with the franchise who has advised the booking did go ahead but it was later than the time you had originally booked. Please do reach back out to us if this is not the case and we will investigate this further on our end. Sorry again for any inconvenience caused.

Posted 6 months ago

“Stuart did a fabulous detailing job of making my Audi A1 look new again . I have been a driving instructor for over 30 years and have had many valets over the years . I can honestly say this is the best valet I have ever had .The attention to the detailing was exceptional. Thank you Stuart fist class job !”

Helpful Report

Posted 6 months ago

Hello Jackie, Thank you so much for your wonderful review! We're absolutely thrilled to hear that Stuart was able to make your Audi A1 look new again and that his attention to detail stood out to you. As a driving instructor with extensive experience, your feedback means a lot to us. We're proud to have provided you with the best valet service you've ever had! Looking forward to serving you again in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Fantastic job would recommend anytime very thougher and put alot of effort into it very proud of what they did would have you again well worth the money”

Helpful Report

Posted 6 months ago

Hello Kellie, Thank you so much for your glowing review! We're delighted to hear that you were so pleased with the job done by our team. It's always rewarding to know that our hard work and effort have made a positive impact on our customers. We truly appreciate your willingness to recommend us, and we look forward to helping you again in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Luke did an outstanding job on the bodywork of my car. The repair is flawless—you’d never know there was any damage at all. He was professional, friendly, and clearly takes pride in his work. He kept me updated throughout the process. I’m beyond pleased with the result and would highly recommend him to anyone needing quality repairs.”

Helpful Report

Posted 6 months ago

Hello Jess, Thank you so much for your wonderful review! We're thrilled to hear that Luke delivered such exceptional work on your car's bodywork. It’s fantastic to know that his professionalism and attention to detail made such a positive impact on your experience. We're also glad to hear that you appreciated the updates throughout the process. Your recommendation means the world to us! Looking forward to helping you again in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Great service, had two cars valeted, first time using Fresh Car. Team of two arrived a little early but was not an issue worked out better. They worked consistently for 4 hours over 2 cars. The cars looked amazing inside and out. The booking was straightforward and availability was great. Thank you for the hard work definitely recommending to family and friends”

Helpful Report

Posted 6 months ago

Hello Emily, Thank you so much for your fantastic review! We're thrilled to hear that you had a great first experience with Fresh Car and that our team delivered such amazing results for your cars. It's wonderful to know that the early arrival worked out well and that the booking process was straightforward for you. We truly appreciate your kind words and your recommendation to family and friends! Looking forward to serving you again soon! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Absolutely unbelievable service!! After a slight change of plan time wise (which wasn't great initially) both Yasser and Waqar arrived and got to work immediately. My car looks like it's just come out of the showroom. The attention to detail and the time they spent was amazing. All in 30 degree heat too. 100% will recommend and use again! 🌟 🌟 🌟 🌟 🌟”

Helpful Report

Posted 6 months ago

Hello Nicola, Thank you so much for your fantastic review! We're absolutely thrilled to hear that Yasser and Waqar provided such amazing service, especially in that heat! Making your car look like it just rolled out of the showroom is what we strive for, and it’s wonderful to know that we met your expectations. We truly appreciate your recommendation and look forward to serving you again! Best wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Not very often these days you get a service that you can say your thrilled with .. but on this occasion your guy MO !! .went the extra mile ,and put a big smile on my face.. well done to him.a credit to your company. 😀😀🙏🙏”

Helpful Report

Posted 6 months ago

Hello Robert, Thank you so much for your incredible review! We're absolutely thrilled to hear that Mo went the extra mile and brought a smile to your face. We pride ourselves on having a team that delivers exceptional service, and it’s wonderful to see Mo recognized for his hard work. We truly appreciate your kind words and support! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Tommy did an amazing job on my neglected car. He was friendly, punctual and took a huge amount of pride in his work. We’ll be booking him again.”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your amazing review! We're delighted to hear that Tommy did such a fantastic job on your car and that his friendly and punctual service made a positive impression. We take great pride in our work, and it's wonderful to know that our efforts shine through. We look forward to having you back for your next booking! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Great and friendly service, Charles took great care of my car and left it gleaming. Inside and out are spotless.”

Helpful Report

Posted 6 months ago

Hello Ben, Thank you so much for your glowing review! We're thrilled to hear that Charles provided such great and friendly service and left your car looking absolutely spotless both inside and out. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to serving you again in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Amazing attention to detail and such friendly service. Yasser and Waqar also offered great advice on how to keep my car looking great! A few weeks on and my car is still looking good as new for a reasonable price.”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your fantastic review! We're delighted to hear that Yasser and Waqar provided such friendly service and valuable advice to help keep your car looking great. It's wonderful to know that your car is still shining weeks later. Your satisfaction is our priority, and we truly appreciate your kind words. Looking forward to serving you again soon! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Truly excellent interior detail bySam, from a car with a lot of dog hair!”

Helpful Report

Posted 6 months ago

Hello Mike, Thank you so much for your wonderful review! We're thrilled to hear that Sam delivered an excellent interior detail on your car, especially with the challenge of dog hair. Your satisfaction means the world to us, and we appreciate your trust in our services. Looking forward to seeing you again soon! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Since we moved to Sheffield in September 2024, we have had our car valeted by Jordan several times. He has always been absolutely rigorous and thorough, so the car looks like new when he has completed the job. We absolutely trust him to do a great job, and our neighbours have also started to notice how good he is and to book him, too. Thank you, Jordan. You are very much appreciated!”

Helpful Report

Posted 6 months ago

Hello Julia, Thank you so much for your wonderful review! We're thrilled to hear that Jordan has consistently done such a rigorous and thorough job on your car, making it look as good as new. It's fantastic to know that our service has impressed you and your neighbors as well! Your trust and appreciation mean the world to us, and we look forward to continuing to serve you in the future. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Mandi B from AJ Valet Services came and did an amazing job on our car. It looks practically new and she even got all the really stubborn spots out. She was very friendly and professional and if we need another valet we'll be asking for her again. We booked via Fresh Mobile Car Valeting and the website was very easy to use. The booking process was easy and the options were well laid out. We had a query and their customer service messaged us back within 10 mins! Will definitely be using them again, and the price we paid for the service we got was really reasonable and one of the cheaper ones we found.”

Helpful Report

Posted 6 months ago

Hello Laura, Thank you so much for your glowing review! We’re thrilled to hear that Mandi did such an outstanding job on your car and that you found the booking process easy and our customer service quick to respond. Your kind words and appreciation mean a lot to us! We can’t wait to help you again in the future. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“excellent job done by Taher, and very good price many thanks”

Helpful Report

Posted 6 months ago

Hello Martin, Thank you so much for your fantastic feedback! We’re delighted to hear that Taher did such an excellent job for you at a great price. Your support means a lot to us, and we can't wait to serve you again in the future! Best regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Danny at the Grimsby firm did a fantastic job on my very dirty Corsa. It looks brand new now and I will definitely be booking again-thank you Danny 😊”

Helpful Report

Posted 6 months ago

Hello Jenny, Thank you for your amazing review! We're thrilled to hear that Danny worked his magic on your Corsa, making it look brand new. Your satisfaction is our top priority, and we can't wait to assist you again in the future! Best wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Had my van keyed at work spoke to Ricky For a price and date came 2 days later Did a fantastic job on my drive no hassle or stress looks great would highly recommend”

Helpful Report

Posted 6 months ago

Hello Andy, Thank you for your wonderful review! We're thrilled to hear that Ricky took such great care of your van and made the process hassle-free. Your recommendation means the world to us! We look forward to helping you again in the future. Warm wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“I had Jordan come and give my Grandland x a full valet and what a great job he did, a very polite lad and excellent valeter, I will be giving a ring in the future.”

Helpful Report

Posted 6 months ago

Hello Richard, Thank you for your kind words! We're thrilled to hear that Jordan made such a positive impression while taking care of your Grandland x. It’s fantastic to have you as a customer, and we look forward to serving you again in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Oh my god my car looks brand new I am well pleased and will definitely recommend your services thank you so much 🙏🏼”

Helpful Report

Posted 6 months ago

Hello Lynne, Thank you for your amazing feedback! We're so happy to hear that your car looks brand new and that you’re pleased with our services. Your recommendations mean the world to us, and we can’t wait to see you again! Warm wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

“Karl was on time and really spent the time to get the seats, boot, dash and all the nooks and crannies looking good. An excellent service.”

Helpful Report

Posted 6 months ago

Hello Susi, Thank you for your fantastic review! We’re so pleased to hear that Karl took great care in making your vehicle look its best. It's our goal to ensure every nook and cranny receives the attention it deserves. Your kind words affirm our commitment to providing excellent service. We look forward to serving you again soon! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 6 months ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 2,235 reviews