Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 2,235 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 2,235 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shaun came and put my vw sharan back to a showroom finish never stopped working on my car just did an amazing job never looked so good and clean warren”

Helpful Report

Posted 4 months ago

Hello Warren, Thank you for your fantastic review! We're so glad to hear Shaun transformed your VW Sharan to a showroom finish. It’s wonderful to know that his hard work made such a big difference. Your kind words truly inspire our team to keep up the great work! We look forward to serving you again soon! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 4 months ago

“Excellent valeting service from Mark in Dunblane. He's brought my little 2015 reg car back to showroom glory (if not beyond!) and I've fallen back in love with it again! Recommend highly - thankyou.”

Helpful Report

Posted 4 months ago

Hello Kate, Thank you so much for your fantastic review! We're absolutely thrilled to hear that Mark brought your car back to showroom glory and that you’ve fallen in love with it again! Your high recommendation truly means a lot to us, and we’re grateful for your kind words. We look forward to serving you again in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 4 months ago

“Mark valeted my car today, mini valet, after a recent glass damage. Amazing work carried out, he arrived early and was finished in no time at all. Would definitely recommend. Cost matches quality of work”

Helpful Report

Posted 5 months ago

Hello Babs, Thank you so much for your amazing review! We're delighted to hear that Mark did such a fantastic job valeting your car and that he arrived early and completed everything swiftly. Your recommendation means a lot to us, and we’re glad you found the cost to match the quality of work! We can’t wait to assist you again in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 4 months ago

“Mark did a fantastic job! He was very efficient and worked hard to get my car spotless inside and out. It looks amazing and smells lovely. I’m really impressed with the service and would definitely use him again.”

Helpful Report

Posted 5 months ago

Hello there, Thank you so much for your wonderful review! We're thrilled to hear that Mark did such a fantastic job making your car spotless and that you're impressed with the service. It’s great to know it looks amazing and smells lovely too! We can't wait to help you again in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 4 months ago

“Happy to take your money and then cancel consistently changing agreed dates via text, not fulfil the full service you paid for, then cancel the service all together, avoid”

Helpful Report

Posted 5 months ago

Hello Ross, We’re truly sorry to hear about the troubles you faced with scheduling and receiving the full service you expected. It’s disappointing to know that we did not meet your expectations and that our communication was lacking. We understand your frustration, and your feedback is invaluable in helping us improve. We strive to provide a reliable service, and it's clear we fell short in this instance. If you're willing, we would appreciate the opportunity to discuss your experience further. Please reach out to us at clean@freshcarvaleting.com. Thank you for bringing this to our attention. We hope to have the chance to serve you better in the future. Kind regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 4 months ago

“Teejay was excellent, punctual, and carried out a really thorough job, dealing with staining on the seats well. He made the interior look like it just came out of the showroom. Highly recommend”

Helpful Report

Posted 5 months ago

Hello SJ, Thank you so much for your fantastic review! We're delighted to hear that Teejay delivered such excellent service and made the interior of your car look like new. Your recommendation means the world to us, and we truly appreciate your kind words! Looking forward to serving you again soon! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 4 months ago

“Danny turned up well on time. A really nice, friendly chap. Very professional and did a thorough job. I'm really pleased. Will use again.”

Helpful Report

Posted 5 months ago

Hello Wendy, Thank you so much for your fantastic review! We're thrilled to hear that Danny provided such friendly and professional service while doing a thorough job on your car. It's wonderful to know that you're pleased and plan to use us again! We look forward to assisting you in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 4 months ago

“Simon and Connor have worked miracles with my old Berlingo! They checked that I was ok with their standards half way through and the finish is absolutely superb. They were polite and kind throughout. Highly recommend them to any one who needs their car looked after in Portsmouth.”

Helpful Report

Posted 5 months ago

Hello Stephanie, Thank you so much for your wonderful review! We're thrilled to hear that Simon and Connor were able to work their magic on your old Berlingo and that you’re pleased with the superb finish. It’s fantastic to know that they were polite and attentive during the process. Your high recommendation truly means a lot to us! We look forward to helping you with your car care needs again! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 4 months ago

“Florian was great and gave my car an amazing interior valet. It looks brand new again. His customer service was great and as a result I will def be booking again, thanks Florian.”

Helpful Report

Posted 5 months ago

Hello Daniela, Thank you so much for your wonderful review! We’re thrilled to hear that Florian provided such an excellent interior valet for your car and that it looks brand new again! It’s fantastic to know you appreciated his customer service as well. We can’t wait to see you again for your next booking! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 5 months ago

“Very happy with the results of getting the scratches out of my rear bumper, looks brand new, would highly recommend, also comes with lifetime guarantee in case it dulls but to be fair I dont think it will . Very reliable and excellent service.”

Helpful Report

Posted 5 months ago

Hello Julie, Thank you for your fantastic review! We’re thrilled to hear that you’re so happy with the results of your rear bumper restoration and that it looks brand new. Your recommendation means a lot to us, and we’re glad you appreciate the lifetime guarantee as well. We look forward to serving you again in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 5 months ago

“Fantastic customer service - Mark was friendly, punctual, and did an amazing job of valeting my car. It is so convenient how he comes to your location and I will definitely use this service again.”

Helpful Report

Posted 5 months ago

Hello Kirsty, Thank you for your wonderful review! We’re so pleased to hear that Mark provided you with fantastic customer service and did an amazing job valeting your car. It’s great to know that our mobile service made things more convenient for you. We look forward to serving you again in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 5 months ago

“Had Greg out to repair scuffs and scrapes on my wheel arch. What an amazing job Greg did! The wheel arch is as good as new, you wouldn't know there had been any damage there at all. Greg was punctual, polite and very professional. Highly recommend his work.”

Helpful Report

Posted 5 months ago

Hello Kenneth, Thank you for your amazing review! We’re delighted to hear that Greg did such a fantastic job on your wheel arch repair and that you found him punctual, polite, and professional. It’s great to know you’re happy with the results! We truly appreciate your recommendation and look forward to helping you again in the future. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 5 months ago

“Mo did a great job getting my car ready before I handed it back at the end of its lease. Felt like getting into a brand new car again - will absolutely use his services again (and more regularly!) when I get my new car.”

Helpful Report

Posted 5 months ago

Hello Alex, Thank you for your fantastic review! We’re thrilled to hear that Mo did such a great job preparing your car and that it felt like a brand new vehicle. It’s our goal to make every experience exceptional, and we’re glad you’re considering using our services more regularly! We look forward to assisting you again with your new car! Best wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 5 months ago

“Mark done a excellent job carrying out the Interior Deep Clean & Full Sterilisation. Mark pays great attention to detail and is very knowledgeable about the services provided and also took the time to go over the car and talk me through what has been done and show the differences and also gave me some advice on car cleaning. My car now feels fully brand new after purchasing. I would recommend this from time to time as it is worth while and a fair price and makes a big difference to your car now and in the long run. The Interior Deep Clean & Full Sterilisation is a great all round service.”

Helpful Report

Posted 5 months ago

Hello Connor, Thank you for your glowing review! We’re thrilled that Mark was able to provide such a comprehensive Interior Deep Clean & Full Sterilisation, and that his attention to detail made such a difference for you. It’s great to hear that you found the information he shared helpful too! We truly appreciate your recommendation and look forward to serving you again in the future. Best wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 5 months ago

“Hi booked for the signature valet to be done, guy texted, ambulance blocking his cul-de-sac couldn't get to me at the said time, ok no problem re-booked with him through texted for later that day, a family emergency was next ok, no worries we all have them, re-booked again for a few days later, no problem. Didn't show weather was apprantely bad, looked ok from where I was standing. Getting the hump now,re-booked again for today now he is ill. If all this true this guy most of broke a load of mirrors at some point. Not re-booking again.find someone else that wants my money”

Helpful Report

Posted 5 months ago

Hello Jason, We're truly sorry to hear about your experience with our service. It’s disappointing to know we did not meet your expectations and that there were multiple scheduling issues. We understand your frustration, especially given the time you took to re-book with us. We aim to provide reliable service, and it’s clear we missed the mark here. Your feedback is essential, and we will address these concerns to improve our process. If you wish to discuss this matter further, please reach out to us at clean@freshcarvaleting.com. Thank you for bringing this to our attention. We hope to have the chance to serve you better in the future. Best wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 5 months ago

“Quite a poor result. Very disappointing. I paid for a full valet. The man arrived very early, rushed the job and did a poor job. A rip off.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your feedback, and I’m truly sorry to hear that your experience did not meet your expectations. We strive to provide a high-quality service, and it’s disappointing to learn that the job felt rushed and incomplete. Your concerns about the quality of the valet and the service received are important to us, and I assure you we will address this with our team. We appreciate you bringing this to our attention, as it helps us improve. Should you decide to give us another chance, we are committed to providing a much better experience. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 5 months ago

“Booking process was clear and straightforward. Shaun was punctual and friendly, and did a great job on the car. Very pleased.”

Helpful Report

Posted 5 months ago

Hello John, Thank you for your wonderful review! We're so glad to hear that you found our booking process clear and that Shaun delivered friendly and punctual service. It’s fantastic to know you’re pleased with the job done on your car! We can’t wait to serve you again in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 5 months ago

“Great came done full car velvet on Saturday done great job my car had smoke damage now can't smell it Thank you”

Helpful Report

Posted 5 months ago

Hello Richard, Thank you for your fantastic review! We’re thrilled to hear that our team was able to eliminate the smoke damage and that you're happy with the results. Your satisfaction truly means a lot to us! We’d love to assist you again in the future! Best wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 5 months ago

“Kyle did an excellent job despite the rain which did not help! The car looks brand new. He was polite, efficient and professional and I would definitely be happy for him to valet my vehicle again in the future.”

Helpful Report

Posted 5 months ago

Hello Richard, Thank you for the wonderful feedback! We're delighted to hear that Kyle did such an excellent job, even in the rain. Your kind words about his politeness and professionalism are greatly appreciated! It's fantastic to know your car looks brand new, and we can’t wait to work with you again in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 5 months ago

“Very smart interior deep clean of dashboard, seats and ceiling lining. The service has completely revamped the car!”

Helpful Report

Posted 5 months ago

Hello, Thank you so much for your glowing review! We're thrilled to hear that our deep clean has completely revamped your car and that you’re pleased with the results. Your satisfaction means the world to us! We look forward to the opportunity to serve you again! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 5 months ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 2,235 reviews