Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 2,235 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 2,235 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hired them to fix a small dent and chip on the door. They did a very poor job: - The paint colour does not match the original at all—it's noticeably different and appears more purple than red. - The area around the dent is still visible and not properly blended. - The clear coat has an uneven, orange peel-like texture. The technician claimed he cannot do better, and offered to leave without charge! Now the paint needs to come off before it can be fixed properly, which is adding to the cost of what should have been a simple repair!”

Helpful Report

Posted 7 months ago

Hello, We’re genuinely sorry to hear about your experience with our service. It's concerning to learn that the paint work did not meet your expectations and that the technician could not address the issue to your satisfaction. We strive for high-quality repairs and your feedback is crucial in helping us improve. We understand how frustrating it can be to find that additional work is now needed. I understand the business support manager has reached out to you to discuss your concerns and issues raised and is currently corresponding with you to work on a solution. We hope this matter can be resolved satisfactorily. Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 7 months ago

“Blair spent ages on my car and I was delighted with the results. I’m ashamed to say it hadn’t been washed/hoovered in a while! He was such a lovely guy and did a grand job! My car looks amazing! Thank you”

Helpful Report

Posted 7 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that Blair took such great care of your car and that you’re delighted with the results. Your satisfaction truly motivates us to keep doing what we do best! Best wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 7 months ago

“Outstanding, came early to the appt and done a great job, car looks like it’s just out showroom! Will defo be using again.”

Helpful Report

Posted 7 months ago

Hello Jon, Thank you so much for your fantastic review! We’re thrilled that you were so pleased with our service and that your car looks showroom-ready. Your support means the world to us, and we can’t wait to serve you again in the future! Best wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 7 months ago

“Wish I could give 10 stars! Absolutely top notch. Booked Fresh Car Bristol and Jack did a stellar job and was super lovely. Couldn't be happier.”

Helpful Report

Posted 7 months ago

Hello Louisa, Thank you so much for your glowing review! We’re absolutely delighted to hear that Jack impressed you with his work and left you feeling so happy. Your enthusiasm truly brightens our day and motivates us to keep delivering exceptional service! Best wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 7 months ago

“Wish I could give you 10 stars!! Fantastic job and you are such a hard worker.”

Helpful Report

Posted 7 months ago

Hello Craig, Thank you so much for your incredible review! We’re absolutely thrilled to hear that you were so pleased with our service. Your kind words truly inspire us to keep up the hard work and dedication to our craft. We look forward to serving you again! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 7 months ago

“Stewert and if am right mike came today very pleased with the results car very gleaming and smells amazing inside aswell very pleased with the results thanks guys”

Helpful Report

Posted 7 months ago

Hello Raymond, Thank you so much for your amazing review! We’re delighted to hear that Stewert and Mike exceeded your expectations and left your car looking gleaming and smelling fantastic. Your appreciation truly motivates us to keep providing the best service possible! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 7 months ago

“Clear, quick and easy booking process. Valeter - Richie ultimate professional - explained all about the techniques, processes and materials to be applied. Brought the car back to showroom standard and was perfect for my daughters wedding Highly recommend the company - but particularly Richie - many thanks.”

Helpful Report

Posted 7 months ago

Hello Darren, Thank you so much for your wonderful review! We’re thrilled to hear how pleased you were with Richie’s professional service and the quality of work. It’s fantastic to know we could help make your daughter’s wedding extra special. Your recommendation means the world to us! Warm wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 7 months ago

“Danny did another great job on my Touareg, 2 months of Spanish dust to clean off.”

Helpful Report

Posted 7 months ago

Hello, Thank you so much for your fantastic review! We’re thrilled to hear that Danny did a great job on your Touareg, even after battling those two months of Spanish dust. Your feedback means a lot to us and we’re always here to help when you need a refresh! Warm wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 7 months ago

“Mark was great. Very knowledgeable, brilliant at giving advice and most importantly got our car looking like new again inside and out! 100% will use again.”

Helpful Report

Posted 7 months ago

Hello Matt, Thank you so much for your fantastic review! We're delighted to hear that Mark was able to bring your car back to life and offer you great advice along the way. Your satisfaction is our top priority, and we can’t wait to assist you again in the future! Warm wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 7 months ago

“I had 2 cars booked with Carl, the cars looked great, great attention to detail and really took his time with all the things that are normally overlooked. Definitely recommend!”

Helpful Report

Posted 7 months ago

Hello Jawwaad, Thank you so much for your amazing review! We're delighted to hear that Carl provided great attention to detail and took the time to make your cars look fantastic. Your recommendation means a lot to us, and we can’t wait to welcome you back for your next car valet! Warm wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 7 months ago

“Had a great valet completed by Jack today. My car looks fantastic, and was pleased with the dog hair removal he completed. Would definitely recommend!”

Helpful Report

Posted 7 months ago

Hello Emily, Thank you so much for your amazing review! We're thrilled to hear that Jack did such a fantastic job with your car and the dog hair removal—we always aim to impress! Your recommendation means the world to us, and we can't wait to serve you again. Warm wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 7 months ago

“Absolutely great. The car looks amazing. Delighted with the result.”

Helpful Report

Posted 7 months ago

Hello Sandra, Thank you so much for your wonderful review! We're thrilled to hear that you're delighted with the amazing transformation of your car. It’s always our goal to exceed expectations, and we’re so glad we could achieve that for you. We appreciate your kind words and look forward to providing you with exceptional service again in the future! Warm wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 7 months ago

“This was an excellent professional and friendly experience from Fresh Car Mobile Smart Repairs. I had two paint Repairs done to my car 2 major stone chips on bonnet with delamination of laquer coat and trolley damage to bumper panel quite badly showing. Kyle arrived bang on time got to work right away and knew immediately what was required he was extremely friendly and explained everything he was going to do and the time frame. He was a master craftsman I watched the whole process and skills needed for o flawless job..my paintwork is Pearlescent Metallic and has 4 layers when he Finnished I could not see any difference from the rest of my car truly I could not see where the Repairs were 5***** without a doubt will i use Fresh Car again they will be my first choice with no exception. Excellent Friendly Profession Service and very reasonable as regards price.”

Helpful Report

Posted 7 months ago

Hello Alexander, Thank you so much for your fantastic review! We're thrilled to hear that Kyle provided you with such an excellent and professional experience. It's always our goal to deliver top-notch craftsmanship, and we’re delighted that you are pleased with the results of the paint repairs. Your kind words about our friendly service and reasonable pricing truly mean the world to us. We're looking forward to serving you again—Fresh Car will always be here for your car care needs! Warm wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 7 months ago

“Absolutely above and beyond. What keeps me coming back is the attention to detail and care that goes into this work. It's not "minimum possible effort", as with most places. There's no bits missed, there's no half-done sections, there's no mess left behind. The guy who does my car *cares*, has pride in his work, manages to find bits I didn't even realise needed work, and leaves me with top-tier advice on how to better care for the car long-term. The finished product isn't just "a clean car"; it's a car in a better state than you realised it could be. In other words, it's TJ (Glasgow) who keeps me coming back.”

Helpful Report

Posted 7 months ago

Hello there, Thank you so much for your incredible review! We're absolutely delighted to hear that our service, especially TeeJay’s attention to detail and commitment to quality, has kept you coming back. Your recognition of the pride and care he puts into his work means a lot to us. We’re thrilled that you’re leaving with not just a clean car, but one in better condition than you imagined! We look forward to your next appointment. Best regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 7 months ago

“Great job done by Mo, he really went above and beyond to make sure he did a good job on my car. Will definitely use him again”

Helpful Report

Posted 8 months ago

Hello Chris, Thank you for your fantastic review! We're thrilled to hear that Mo went above and beyond to ensure your car looks its best. It's always our goal to provide top-notch service, and we're delighted to know you’ll be booking him again! We can't wait to serve you in the future. Best wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 8 months ago

“Fresh Car Valet with Luke. I have been using Fresh Car for a couple of years and whilst my car has always been cleaned to a high standard, there has been nobody who compares to Luke!! We already know that mobile car valet services are a great alternative to local car washes that we have to drive too and wait in line for, however Fresh Car have always been able to offer me a next day service, at a time that has always been convenient and without me having to leave home!! For me, my experiences when Luke has been available, are that I’ll know for certain that he will arrive when he says he will and that he will go above and beyond in helping me to keep my car in pristine condition. Luke always provides really good advice, without salesman tactics, and realistic ‘care plans’ for my car. Luke’s valets exceed high standards as the expectation or benchmark, as they are of consistently high-quality which indicates his skill, expertise, and craftmanship. Luke demonstrates meticulous cleaning and detailing of the car both inside and out, using premium products and techniques to achieve that brand new shiny car finish!! Luke does, therefore, make mobile car valet services a worthwhile investment for your car and he does so with a positive, warm and friendly manner. I’ll only be booking Luke from here on in!! 😉”

Helpful Report

Posted 8 months ago

Hello Paula, Thank you so much for your glowing review! We're thrilled to hear that Luke has made such a positive impact on your experience with Fresh Car. His dedication to maintaining high standards and providing valuable advice truly sets him apart, and it's wonderful to know that his meticulous attention to detail has kept your car looking brand new. We appreciate your loyalty and can’t wait for your next booking with Luke! Warm wishes, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 8 months ago

“Friendly service - thorough clean, good value. Would definitely use again. Mo was great.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our service and found great value in what we offer. Mo is indeed a star, and it's lovely to hear that he made such a great impression on you. We look forward to your next booking! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 8 months ago

“Amazing first time I used them, Easy to make booking payment. On time and so professional”

Helpful Report

Posted 8 months ago

Hello MR, Thank you so much for your wonderful review! We're delighted to hear that your first experience with us was amazing and that you found the booking and payment process easy. Being on time and maintaining professionalism are key to our service, and we're thrilled to know we met your expectations. We can't wait to serve you again in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 8 months ago

“Very polite engineer and efficient valet, excellent care and attention to detail.”

Helpful Report

Posted 8 months ago

Hello, Thank you so much for your kind review! We're thrilled to know that our engineer provided polite and efficient service, and that the attention to detail made a positive impression on you. Your satisfaction is our top priority, and we truly appreciate your feedback. Looking forward to serving you again in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 8 months ago

“I booked Danny Harper to come to my work place to valet the company pool car. Danny has done an amazing job, the car smells amazing! Danny's attention to detail was second to none. Danny was very thorough, extremely professional and very friendly, thank you!”

Helpful Report

Posted 8 months ago

Hello Julie, Thank you so much for your fantastic review! We're thrilled to hear that Danny did an amazing job with your company pool car and left it smelling wonderful. His attention to detail and professionalism are truly commendable, and it’s wonderful to know you found him friendly as well. We appreciate your kind words and look forward to serving you again in the future! Warm regards, Team Fresh Car - Mobile Car Valeting and SMART Repairs

Posted 8 months ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 2,235 reviews